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The installation took less than 3 hours. They showed up exactly when they said they would, were very polite, courteous, and professional.  The concrete cracked on the the first cute, but they cut a new spot a few inches over so that it would be aesthetically appealing...but, more importantly so that we would have any issues with leakage.  They cleaned up the mess VERY, VERY well.  I would highly recommend them and use them again.

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The sales people were very informative and accurate in their information. The process from the time we signed up to the point that the installation people drove away went just as had been described. The installation took 4 hours and went smoothly - they were a well-oiled machine! After the unit was in, the installation supervisor went through the "how to's" for us again and gave several very useful suggestions about how to make the unit more "habitable" and safe.

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.They showed when they said they would and cleaned everything up.  It looks good.  I think they provide their customers with thicker/stronger boards to sit on while in the shelter.  I also think the shelters should come at least 5.5 to 6 feet tall.  Most families have at least one family member or friend that is over 5 feet tall.  If we have to stay in it for a hour to several hours, we need to be able to stand up.  They were careful with the equipment and quick.  I recommend you look for any cracks in your garage around where they will be installing the shelter and driveway, so if you see any cracks once they are finished you can have them fix it.  I also recommend that you tell your neighbors that you will be having a shelter installed and ask if they can move their vehicles out of the street.  Ground Zero has a very long trailer they pull their equipment on and they need room to turn around on/in the street.

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The showroom in OKC is nice and the guy there was friendly. We were able to climb inside a shelter in the showroom to test out the size and ease of use of the door, etc. The guys who came out to install the thing were amazing! Only two guys came and it was fascinating watching them work. They did everything quickly and accurately, cleaned up after themselves as they worked, and finished the whole installation in less than 4 hours. They were great about giving us specific instructions about when we could walk/drive on the new concrete and how to operate the door, winch, etc. We are incredibly lucky that we haven't needed to use it yet but I'm confident in its ability to protect my family when the time comes.

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Ground Zero team was prompt professional and performed the job quickly. In and out in less than 4 hours.

They were on time, professional and cleaned up everything. Their subs were real good. So far we have been happy with them. They did a good job.

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They gave us a discount because we bought three for ourselves and our daughter's house. It fits really flat against our garage door, they cleaned up after themselves and it only took them a couple of hours to install from start to finish. It's guaranteed for like a hundred years or something and it's supposed to never float. It's not supposed to leak. They passed all kinds of storm cellar tests at Texas Tech.

Brandon and Larry arrived on time and were very thorough and helpful. They showed me the best location for the shelter and began working in a very professional manner. The shelter was installed efficiently removing all debris and leaving the garage very neat and clean - not a speck of dirt was left behind.
The provided me with detailed instructions on how long to leave the area undisturbed as well as usage and future maintenance.
The entire process, from purchase with April to installation, was handled professionally with no false claims.