Torch Service Company, LLC

They did a good job.

bitter/sweet review, setting aside the politeness of the technician and office staff, i had a water heater issue, wouldn't stay lit, the initial visit cost 99 and when the technician came out i told him what was wrong and basically he went off that and didn't really take anything apart to dig deeper into it, he ended up saying the gas valve needed replaced, i got one for 150, got the part in and made the appointment, came out and switched the piece for 495.00, water heater still wouldn't stay lit, after a bit the individual still couldn't figure it out, made a call to whoever and then it was discovered that the TRD shattered and basically was a safety device incase of overheating, said it couldn't be replaced its pretty much toast from that point and needed a new water heater. i bought the piece and replaced it myself in less than 30mins. not sure what i paid 600 for. also said the 99 would be deducted from the final bill and never was. i've learned and i wash my hands of it. gl to u

Was quick and did a good job

Will use again

Good

Water technician was prompt, explained everything, fixed my spigot leak on the front of the house provided in little time. He was prepared and professional.

Came fast, done quick

Did exactly what I requested. Great company.

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Everything was done promptly and efficiently

The technicians, Cougar and JD, were professional and completed task on time! Torch Services sent texts with updates on Cougar and JDâ s arrival at my home! I was very impressed! Iâ m a first customer with Torch Services. I would highly recommend the company to my family and friends!

Very good company to work with. I was pleased with their service!

On time, efficient, and very friendly.

Good

Real though in the inspection and service.

On time and repair is still workin.

Very professional

over all they did a good job at a good price

Faucet was replaced in a timely manner for the fee quoted. I do see a couple of pieces of the old faucet were left. so clean up wasn't perfect. they also had to cut a hole in an interior wall to complete the project. I wasn't surprised at that, but they left the hole. Not real surprised at that, I've had other plumbers do that, I just wish they wouldn't. I guess plumbers aren't dry wall guys. I also used Torch services for A/C service prior to the plumbing job. They did good there. Service completed in a timely manner, and the tech was polite and efficient. The price of the service was within reason.. As quoted for cleaning, inspection, and testing. He did sell me two capacitors, he said were weak. Another tech wanted to replace those two years ago, and his company wanted a higher price. The guy from Torch, showed me the numbers from the capacitors, and didn't try to pressure me into the purchase. Said they might make it through the season, they might not. It 's been a long hot A/C season and still going here in November.

Good

N/A

They did the job well.

Quick, efficient.

Great service start to finish! We will definitely use them again.