VOGT HEATING & AIR CONDITIONING SERVICE

About 9:00 on the Friday morning of Memorial Day weekend our second-floor AC unit stopped putting out cool air. We had family coming to stay for the weekend so we needed those rooms to be cooled since outside temps were forecasted to be in the 90s. I called the Vogts and they shoehorned me into their already full schedule for the day. Steve arrived just after noon and repaired the problem. I had previously scheduled them for about 3 weeks out to do their regular seasonal check on my 3 HVAC units. Steve was able to complete these as well while he was here. He was here about 2 1/2 hours and all work was completed in their usual professional manner at very reasonable cost. I have been using the Vogt family for all my HVAC needs for a number of years. In my opinion, you won't find a more honest and reliable contractor.

We have used Vogt Heat and Air for all of our HVAC work for about five years. They are a family business that is operated with professionalism and integrity. They are punctual, reliable and honest. I would not hesitate to highly recommend them to anyone.

Our AC wouldn't cool our house below 75 degrees so we knew we had an issue. Two of my neighbors recommended Vogt so I gave them a call.
A technician (owner's son) came out late morning the next day and spent 1.5 hours. Our system needed 2.5 pounds of refrigerant. The coils needed cleaning and the technician spent time looking for the source of the obviously leaking refrigerant. The technician used a handheld device to check the outside fan unit and the condenser coils for a leak. No leak was found. Was told the leak could possibly be the valve where the refrigerant is applied or could be in the copper running under the slab. Was told at this point he'd refill the refrigerant and monitor the situation to see if it leaks out again. If it doesn't then it was most likely the valve that he had already tightened.

Technician also looked at the inside filters (okay) and the intake vents. Its a 60's house that uses the existing gaps in the support beams. Obviously this is not ideal for airflow. The technician gave me some options on how to add an additional vent intake inside the house.

We also talked about options to cool the upstairs - adding a second system or adding a separate zone to the existing system.

The technician arrived on time, in a marked vehicle and was well groomed (not really in a uniform, but looked presentable and comfortable). Technician did not smell of smoke (or BO - trust me, that can be an issue). Technician was friendly and knowledgeable.
Great experience all around. My research shows their prices to be industry standard.

Will use again.

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