Very often when I order flowers for a funeral, I will tell the florist to put together something nice for a specific amount of money, and I leave it up to the florist what to put in the arrangement. That was not the case this time. I went to Tony's website and picked out a specific arrangement I wanted--a combination of deep red roses with white lilies and some trailing white tendrils, reminiscent of the bridal bouquet the widow of the deceased carried twenty years earlier. I called on Tuesday and gave the person who answered the phone the name and number of the arrangement I wanted for a Friday funeral. I was very specific that that was the arrangement I wanted and I was told that there would be no problem. I arrived at the funeral early Friday and I noticed a nice arrangement of yellow roses with orange lilies, but I didn't see the arrangement I had ordered. I was horrified to realize that the yellow/orange arrangement was what had been sent instead of what I ordered. I immediately called Tony, who said the red roses and white lilies would not be in until later Friday, so they substituted the yellow and orange. I told him how unhappy I was and he offered to refund my money. I agreed to that, and it's because of the refund that I award him a D instead of an F. This was not a last-minute order. If Tony wasn't able to provide what I ordered, someone should have called me to tell me so I could have tried to source the flowers I wanted somewhere else.
Description of Work: Provided flowers for a funeral.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$200
Jay G.
09/2015
5.0
florists
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Brian T.
07/2015
5.0
florists
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deana D.
01/2015
5.0
florists
 + -1 more
unknown
Description of Work: They sent beautiful yellow roses to Texas for my sister,s funeral. I highly recommend them. I will be using them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Larry H.
01/2015
5.0
florists
 + -1 more
We were very pleased. They were very courtesy to me. They also did a good job of explaining things to me. They got it all done within a day.
Description of Work: They help us with our floral needs for a funeral.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth W.
07/2014
5.0
florists
 + -1 more
unknown
Description of Work: Took order for flowers I chose from their website. The only couple of little issues I had was that the young man taking my order required me to repeat my information multiple times very slowly which made me concerned that something wasn't going to go properly. |Apparently he must have gotten it all correct because the flowers were delivered and were beautiful. The only other issue I had I can't blame on the florist and that was that when they called prior to delivering the flowers they were told the person didn't work there. As I said, not the florist's fault. They called me and we sorted it out right away. I will use them again without hesitation!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Bridgette J.
05/2014
5.0
florists
 + -1 more
unknown
Description of Work: Delivered two separate flower arrangements for new mom (birth) and funeral. Beautiful arrangements ... Need to tighten up customer service and this would be an "A".
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$150
carl C.
02/2014
5.0
florists
 + -1 more
It was spectacular. So, this time, I called. They remembered who I was, even down to the arrangement and flowers we'd picked. So I asked them to work their magic again and deliver it by noon...they did. You can always tell how good an arrangement is by the reaction from the other men who see it being delivered ... they all said that I needed to stop sending flowers to her office; that I was making them feel and look bad. The true mark of a beautiful and creative floral arrangement! I will always go to Tony Foss. Cheers!
Description of Work: Previous to this purchase, I had simply walked in, spontaneously described what I was looking for...and voila...their florists worked magic right before my eyes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Melissa P.
01/2014
5.0
florists
 + -1 more
I wanted a tall but not overpowering floor arrangement to place next to the piano for my daughter's master's recital. They loaned me a glass pedestal for the base and brought the flowers fresh the mornng of the recital. The arrangement was perfect. I returned the pedestal the next day and enjoyed the bowl of flowers for several days after. Very nice people in the store took me through the refrigerator to see and choose colors and accent flowers.
Description of Work: designed and delivered floral spray
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Billy K.
01/2014
5.0
florists
 + -1 more
My experience with Tony Foss Flowers went very well. It was a nice floral arrangement that they fixed up for me, and I was real pleased with them. They did a good job at a reasonable price.
Description of Work: I purchased a floral arrangement for a funeral.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Jared A.
08/2013
1.0
florists
 + -1 more
First of all, I've ordered flowers from this company for years because of his local reputation and his arrangements. The brother-in-law of a dear friend of mine passed away tragically, and I called and ordered flowers for the funeral on Saturday, 8.3.13. I ordered them on behalf of my entire department, but I paid for them with my personal credit card. Well, the SAME person I spoke with on 8.3 called me today (8.12.13) and said that she couldn't find the person at the funeral home. Well, of course you can't because HE'S NOT THERE ANY LONGER! So, ultimately, the recorded the delivery day incorrectly and never delivered the flowers. This was also a funeral at which there weren't a ton of arrangements, so it was and is utterly disappointing that ours were never delivered. I'll never order from this florist again, and I'm spreading the word.
Description of Work: The florist took my order for a funeral floral arrangement for a service that was held on Tuesday, 8.6.13. They were to deliver the flowers to the funeral home on Monday, 8.5.13.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$80
Bobbie S.
04/2013
5.0
florists
 + -1 more
When my daughter and her fiancand eacute; were looking for florist's to hire for their wedding, the spoke with Tony Foss. They told him they knew nothing about flowers and had absolutely no preferences. He told them and quot;I will take care of you and it will be show biz fabulous.and quot; He told them to keep the cake fairly plain and he would take care of everything else. My daughter saw her flowers and her cake for first time the morning of her wedding day. Tony did such a fabulous job and the flowers were so breathtaking that she started to cry. The flowers were perfect for her dress and especially for the venue. He did such an outstanding job on the cake that people were actually standing around it in a crowd taking pictures. Their cake was only $600 but it looked like a million. This man is so talented and such a phenomenal designer! My advice to you is to just call him first and save yourself a lot of time trying to decide which florist to use. Tony Foss AND his staffs are are absolutely amazing!
Description of Work: Provided floral arrangements and floral cake decorations at daughter's wedding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Tony Foss Flowers
[member name removed]! Thank you so very much for taking your time to write such a kind message. I was delighted to make the floral arrangements and wedding flowers. I sincerely appreciate your business! Come back and see me again soon! Tonyfoss
Kesa M.
11/2011
5.0
florists
 + -1 more
I have used Tony Foss Flowers several times now and I am never disappointed! They do the most AMAZING tropical arrangements! My mom said she had nurses and doctors from all over the hospital stopping in to look at her flowers because they were so unique and beautiful! Best florist in town! Thank you guys for another great job!
Description of Work: Arranged and delivered flowers to my mom in the hospital.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Tony Foss Flowers
Hello [member name removed]. I appreciate your kind words. I specialize in tropical arrangements, and love to think outside the box when it comes to design. Please think of me again in the future. Thank you again! Tonyfoss
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Service Categories
Florists,
Wedding Planning
FAQ
Tony Foss Flowers is currently rated 4.7 overall out of 5.
No, Tony Foss Flowers does not offer free project estimates.
No, Tony Foss Flowers does not offer eco-friendly accreditations.
No, Tony Foss Flowers does not offer a senior discount.
No, Tony Foss Flowers does not offer emergency services.
No, Tony Foss Flowers does not offer warranties.
Tony Foss Flowers offers the following services: .