Timeless Hardwood Floors
About us
We are a locally owner hardwood and engineered flooring company based in Oklahoma City. We strive to be second to none in service, installation and pricing.
Business highlights
Services we offer
Installation of real naildown hardwood flooring and engineered glue down flooring. We specialize in water damage repairs. We are the first choice for flooring when remodeling any size living area. We also sand and refinish existing real hardwood flooring. Any type of install or repair call 405-642-4776. We offer free estimates 7 days a week.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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"Thank you [Member Name Removed], you were great to work for. Brent"
I sent Brent a picture of some "bubbles" that had formed. I had no real intention of using Timeless again and made no demands or even a request for them to return and fix the problem.
Brent very easily could have written me off as a bad experience, maybe given an apology, and then moved on to the next job. He had nothing to really gain by taking the time and incurring the cost of returning and re-doing the floor. I did not request him to do so. The review was already out there. Yet he requested permission to come out and redo the floor.
He did it because "he never gets call backs" and this has been eating away at him. It was a job that was less than his apparently high standards and that did not sit well with him. Always willing to let someone make a correction so I agreed to let him give it a try. He spent today sanding the floor down to bare wood, re-staining, and putting on the first poly coat. He didn't do a "fix"--he redid the job. Will be back in a few days to put on the final coat. Work's not done, but I somehow feel pretty sure he won't leave until he hits perfection.
I feel the best way to judge a company is not when things go right, but what happens when things go wrong. And every company has things go wrong at some point. Brent is a businessman, but also a craftsman. As a craftsman, he has a high standard is isn't satisfied until the job meets his standards. He is also willing to come back and make things right if things go wrong. Which is a pretty important factor when choosing a floor guy.
Licensing
State Contractor License Requirements
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