Read reviews by category
01/13/2021
Jo J.
Great! On time, fair price, explained all to me, didn't ty to sell anything.
Description of Work
Inspect heater
Category appliance repair
Services Performed? Yes
Hire Again? Yes
Work Completed On 01/13/2021
10/23/2020
Laquaita C.
The estimate and scheduling went great, install seemed OK, until I was told my electric line going to unit had no power. Installer said he'd checked a breaker that was off by turning it on but nothing happened so he turned it back off. I assumed (like an idiot, without confirming for myself) that this was the breaker to my hot tub which is not in use. Called an electrician out next day and paid $175 to be told my breaker was off. Never felt so stupid. Flipped breaker on and since it was evening and I do not live in the house because it's being renovated, set unit on "cool only" mode and left. When I returned next day it was 97 degrees in the house. The high outside was around 70. I called first thing Monday morning and they got someone out by noon to fix it. This gentleman was great- polite and competent. He rewired everything and fixed some other things that had been done wrong. It has worked fine since. So, there was an initial screw up, but they were courteous and quick to repair it. Their customer service has been great. I'd use them again, tho I'd request to not have the same crew that installed this system. My house is old and a bit unusual, so maybe it was just something those guys hadn't run into before.
Description of Work
All New Heat/Air System
Category heating & air conditioning/hvac
Cost $6,600
Services Performed? Yes
Hire Again? Yes
Work Completed On 10/19/2020
Service Provider Response
[Member Name Removed] I want to apologize for the headache this has giving you. We would like to reimburse you for the amount you paid the electrician. Please contact our office and we will get this resolved. Thank you08/15/2020
Amy P.
Everyone we worked with at Prudhom Heat & Air was courteous and professional. This family-owned business offered a good product at a fair price that met our needs perfectly. There was one small issue a few days after the installation but we called and they were back out within 30 minutes and had the problem resolved in less than an hour. We'll definitely use them for our future HVAC needs!
Description of Work
AC repair/replace
Category heating & air conditioning/hvac
Services Performed? Yes
Hire Again? Yes
Work Completed On 07/29/2020
05/08/2018
Jo J.
Great! My AC went out on a fairly warm day and I knew all AC companies would be swamped. They got someone out the same day, he answered all my questions, was very professional and did a great job at a reasonable price. I would definitely hire them again and have already recommended them to some friends.
Description of Work
AC checked
Category heating & air conditioning/hvac
Cost $650
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/07/2018
11/03/2017
Rhonda S.
I was very stressed calling someone out to take a look at my heating unit after hearing about so many horror stories of dishonesty and people being swindled out of there money. I got a referral from a co-worker and they were very positive about this company. I made an appointment and I am very glad I did. Eric my service tech within minutes of meeting him he eased my stress level and I felt comfortable right away. He was very friendly, respectful, explained everything in detail, answered my questions in a simple way that I was able to understand. I had such a good experience I will be using this company in the future and I would recommend them as a company of integrity.
Description of Work
My Heating Unit was putting out cold air instead of heat and the temperature was not regulating on the thermostat. Eric my service tech determined it was a heat flow issue which lead to the unit receiving false readings and it would shut down as a safety precaution. Eric did a wonderful job with determining and fixing the problem.
Category heating & air conditioning/hvac
Cost $152
Services Performed? Yes
Hire Again? Yes
Work Completed On 11/02/2017
11/02/2017
Ernest P.
Dustin, from Prudhom HVAC performed the work on our system. He did a fantastic job. Also, he installed 2 digital Carrier COR thermostats in our home (in only 1 hour) which will give us better environmental control and more efficient energy consumption. This company is professionally lead thinking about the customer first!
Description of Work
We needed our fall heating system check and service.
Category heating & air conditioning/hvac
Services Performed? Yes
Hire Again? Yes
Work Completed On 11/02/2017
09/25/2017
Alvin G.
Great. Emails reminding me to schedule. Emails confirming appointment Tech(Eric) was on time, did his job and was very professional. System works great and I am happy to be Prudhom customer..
Description of Work
Fall furnace/air handler tune-up.
Category heating & air conditioning/hvac
Hire Again? Yes
Work Completed On 09/25/2017
06/09/2017
David H.
Dustin did a superb job, taking my outside unit apart and cleaning it better than anyone has ever done in my 22 years living in my house. He has been the most thorough of any air conditioning service tech I have ever had at my house. Utmost professional, knows his business and an ultimate pleasure to deal with. I highly recommend using Prudhom Air for your air conditioning needs.
Description of Work
Needed my air conditioner serviced for annual maintenance.
Category heating & air conditioning/hvac
Cost $99
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/08/2017
06/07/2017
Renee J.
They are great about explaining what they need to do and how to operate new products. They are responsive to your call for service and they are friendly and professional.
Description of Work
Prudhom has serviced existing HVAC units, installed a new HVAC unit, and installed programmable thermostats.
Category heating & air conditioning/hvac
Cost $7,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/05/2017
06/01/2017
Alvin G.
The crew did an exceptional job on the installation. Ernie Prudhom was very informed about the best carrier system for my home and helped me complete the ONG rebate form that will save me some additional money. Very happy with the system and the company.
Description of Work
Replaced my home HVAC system
Category heating & air conditioning/hvac
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/31/2017
Maintenance agreements, new equipment installs, indoor air quality products, and new construction.
Ask for details
Prudhom Heating and Air Conditioning LLC is currently rated 4.9 overall out of 5.
Prudhom Heating and Air Conditioning LLC is open:
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Prudhom Heating and Air Conditioning LLC accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available
Yes, Prudhom Heating and Air Conditioning LLC offers free project estimates.
Yes, Prudhom Heating and Air Conditioning LLC offers eco-friendly accreditations.
No, Prudhom Heating and Air Conditioning LLC does not offer a senior discount.
Yes, Prudhom Heating and Air Conditioning LLC offers emergency services.
Yes, Prudhom Heating and Air Conditioning LLC offers warranties.
Prudhom Heating and Air Conditioning LLC offers the following services: Maintenance agreements, new equipment installs, indoor air quality products, and new construction.