Merry Maids of Oklahoma City

They cleaned for me for years.  It was adequate, sometimes they were better than others.  I paid a little more because they said they were insured, licensed and bonded.  They advertised themselves as trustworthy and I thought I was better protected by using them.  Some jewelry came up missing from my bedroom, including my grandmother's wedding ring, I contacted them.  They told me to make an itemized list and a police report.  When I did that they told me that I would only be compensated if there was a police conviction and that would only happen if I had proof, like a video of a maid stealing.  I told them that my bedroom is private and the maids are the only ones who had been in my bedroom except my husband and I.  When I called the Regional Manager he said that my husband or children might have stolen my jewelry.  He also said, "This is America" and "Insurance companies have rights".
I feel that my trust was violated twice by Merry Maids.  The first time when the maid stole my jewelry.  There is a certain amount of risk when you let someone in you house to clean so, although it was upsetting and disappointing, it was something that I always knew could happen.  What was more upsetting and surprising was the response from Merry Maids.  There are going to be extremely few police convictions in these cases.  They know that and they have stacked the deck so they do not have to compensate customers when items are stolen.  
Do not use Merry Maids because you think you can trust them or because you think you are protected.  Their advertising is misleading and deceptive and they are quick to turn on their customers if there is a theft.