Maupin Roofing and Construction, LLC

From start to finish, Maupin Roofing & Construction took charge of the entire project and made it a simple, stress-free experience. I am convinced these professionals can do anything needed around your home. After the hailstorm we needed almost new everything from roof to gutters and even paint and door replacement. Everything was discussed, plans made, and all contractors showed up on time and stayed until the job was finished. I highly recommend Bob Maupin and Thomas Lopez, they will get the job done right, the first time. I want to add, this is an unsolicited review. I just want folks who are looking for this type of work on their homes to know, there is a company that can do it all.

Called the company ten times over a seven-month period about a small issue that needed to be inspected and a re-inspection of the new roof due to large hail hitting the roof just after the roof was installed. Was repeatedly told that someone would call me back but never got a call. Finally got the original salesman to call me and he said he would come by a week later to inspect the roof. I was home with the flu all day and never noticed him coming by. He said he would call me with the results of his inspection. He never called. I waited more than a week and called back, and the office got him on the line, and he just wanted to argue, and he claimed that he inspected the roof. He kept interrupting me and told me to shut the F up so he could speak. If he actually did, it served no purpose because, he never called me with the results. I have been lied to by so many people from this company that I don't know whether to believe anything they tell me. He had asked me if his crew needed to go to the bathroom if they could use my bathroom. I explained that my toilets were not working and that, since my home is far away from neighbors, they could urinate outside but would have to go to a nearby gas station if they needed to defecate. I later found that, they had defecated at least twice behind a wood fence, leaving the waste and used toilet paper for me to deal with. I had requested and paid for them to use the top grade of impact resistant shingles and other materials manufactured by Tamko. I had researched their materials and warranty requirements and found that, their warranty required that all materials used were their brand for the warranty to be valid. I wanted to take every measure to prevent any roof leaks in the event that some kind of damage occurred to the roof surface so, I requested that, the top grade of ice and water shield material be applied to the entire roof surface below the shingles. This would have taken the place of the normal "felt" underlayment and is an expensive add-on. The contract they provided included the use of the material on the entire surface. While they were installing the roof, the salesman told me that, they would be unable to put the material on the entire surface and it was only applied around the perimeter edges, along the ridge and around the pipe flashings and the solar vent that they installed. I paid the full amount of the contract the day the roof was installed, and they never mentioned refunding me the difference in the amount for the materials that were not used or the additional labor that was not needed to install it. The material actually adheres to the decking surface and is harder to install that just rolling on the felt type underlayment. I also noted that, when they removed the old roofing, instead of removing all of the old nails, they simply drove the nails that didn't come off with the roofing materials, into the 1/2 inch plywood decking. Since the government outlawed the "hot-dip galvanization process, because of environmental concerns, the nails available, which are smooth and have just tiny shank grooves around a small portion of the shaft, tend to back out of the decking due to expansion and contraction of the decking due to temperature and moisture changes. The nails will either lift the shingles where they are not sealed down or completely penetrate the shingles, leaving holes in the roofing surface. It took them several hours of pounding to drive all the nails down that did not come off with the roofing. There must have been thousands of nails that are now just waiting to back out and penetrate the new, very expensive roofing materials. There were several other issues that should not have happened, but I think this is plenty of reasons to nt recommend this company for anyone. I know they have a good reputation and a lot of good reviews but, that is probably because, the average hom...

The guys at Maupin were top notch. They started the work within a week of our initial visit. I had additional repairs and code upgrades not found on the initial insurance visit and Bob handled it all for me. Very professional company and the customer service is out of this world. They are exactly what you hope for when you call a contractor.

Bob was great. He does things right and takes great care if you through the insurance claim process. He upgraded us on several of the repairs and was very easy to work with. I would highly recommend Maupin Roofing and Construction for any roofing needs. He was beyond fair and made the whole process easy for us. From now on, he s our guy for any roofing or construction needs.

Went out of their way to do the right thing. Would hire again. Response time was negligible.

Very precise workmanship. No scare tactics, just facts. Bob himself came to inspect the work before he declared it finished. I especially liked the speed with which they responded to my request for help. Bob even cut back some tree branches that were harming the roof before I told him he had the job. The workers are very clean about their site. When they left, there was not a trace of them, just a fixed roof.

Quality work. Finished on time. Explained all questions that were asked.

Did everything they promised

Great communication. Worked with me on getting parts I needed for a future roof vent. Did the job in one day. The place was clean when they finished.

Wonderful experience doing business with them. They were fast. friendly and professional.

They are THE BEST! If you want people you can trust and always available to you with any questions or concerns, they are right there! Best ever, everyone has been so outstanding in being helpful, informative , and going out of their way to accommodate by any means! Their team gets the job done, and in a fabulous manner.

Excellent work ethic and quality workmanship with quality materials. Best roofer weve ever used. Appreciated the follow up and attention to detail. 6 Stars.

Bob Maupin was very helpful in me successfully filing a claim with my insurance. He was available on short notice and made sure my roof was safe even though it had damage. His workers replaced the roof in one day and it looks great. I've already had comments from neighbors on the shingles used on the ridges. Great roofing company!

He came on the evening of the same day I called and did the roof repair the following day. Very friendly and courteous.

Came out in the same day to take a look. Recommended needed and optional services but also didn t try to push more than was necessary. I appreciate the honesty, customer service and the overall experience using them. Would definitely use again.

The owner, Bob, was very courteous and professional. They left the worksite clean and the work was completed in the timeframe given. I highly recommend this company to anyone in the OKC metro area.

They put a new roof and gutters on my home. I would recommend them. Quick and efficient.

they do quality work and they go above and beyond to please the home owner. Overall a good company.

They did a very good job.

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I have rental properties and have used several roofers over the years and they do a wonderful job and they clean up after themselves. They also protect the shrubs and the flowers. I trust him him totally on my property.

They were very trustworthy and did great work. I would recommend them to anyone.