Jeromy Carter Roofing

unknown

_x000D_|They did an excellent job. We are very happy with his work and would call him again.

 Refer to above statement...

I was really happy with the work that was done.

Called him. He answered and came soon to look at our house. He was on time, sitting in his car in front of the house; He came to the door about 15 minutes later. He found the problems (where our roof was leaking), and showed us pictures. He called us a day or two later with the estimate. He said it was 1100 bucks. He came the next day after we said OK. He did not do the job since he came alone, and forgot a tool. He came the next day with a partner and finished the job in about 5 hours, where lunch was probably included in that time. He mentioned it was a lot of work, when I saw him on the roof when I came home from work. I knew it did not take that much work since my wife told me what time he started. He knew I did not think it was a lot of time/work. I had complained about the price when he first gave the estimate, and possibly several times after that. When he finished the job, he reduced the initial price by 100 dollars. The new material used on the vertical parts of the roof does not match the original material, which is also on the front of the house. He did say that the original material was prone to leaking. Anyway, it was done very quickly, even though he came from far away. After several months, everything is still fine. I think no shingles were replaced.

They worked with us nicely to the finish.

please see above.

See earlier report

Jeromy Carter Roofing was selected after doing a survey of, and meetings with, various recommended roofing contractors, including some of those listed on Angie's List.
Jeromy was friendly, timely and responsive during the initial estimate stage and his price estimate proved to be slightly lower than his competitors.  He did not play the game some of his competitors did, of asking for the insurance settlement amount (he never did ask and I never offered) and then offering to perform the work for that amount (although he was initially lower than that amount on a pure replacement basis).   He stated that he and his company were hard working quality contractors and his price would be fair and the work of the best quality.  They both were and Jeromy provided a detailed pre-construction written estimate, broken down by line items (# of squares, quality of liner, # and types of vents and guttering, magnetic clean up, etc.) for comparison, as opposed to some competitors lump sum "guestimates" of a one size/type fits all approach, and didn't really want to talk about the details. 
Additionally, prior to being selected, Jeromy was most helpful in satisfying the pre-approval requirements of the local Owner's Association under the applicable DCCRs.
Also, as I learned more about the process, I wanted to upgrade from a pure replacement roof to a high impact roof with longer materials and labor warranties. Once again, although I had done my online homework and had a number of questions, Jeromy was very helpful in allowing me to make an informed decision.
As the time came for the date of the scheduled work, Oklahoma was hit just one day before with another massive hail storm, creating timing problems for all roofing contractors in the area, resulting in a number of Jeromy's day laborers being hired away as out of state companies moved in.  This resulted in a late start, extending a one day project into to two days; frankly communication about all of this could have been better, but all forgivable under the circumstances.
One other matter, during the course of the work, it became obvious that two areas of the roof were sagging slightly.  Jeromy, at his own expense brought in a roofing carpenter who rebraced those two portions of the roof.  Jeromy has said that if any problems arise during the life of the roof that he will come out and fix it; I believe him.
Jeromy is a second generation, but relatively small, company that does both commercial and residential work.  Because of that, it is important to be clear with Jeromy in communications regarding scheduling.  However, Jeromy clearly takes pride in his work and is very aware of and protective of his reputation, an admirable trait in today's sometimes "slacker" world.
I will use Jeromy again.

see above

They did the work within a day.  They did a good job.  Their performance was good.  They were same as everybody else was.

Great experience!

I first contacted my insurance company after the damage. This is my first house and first time filing an insurance claim. I knew that I wanted to get at least 4-5 quotes. After the storm several companies/door knockers came around wanting to do an estimate. They wanted to see the insurance report which I did not have yet. Even if I did have the report I wasn't going to show it to them. I feel if a company is legit they should be able to estimate how much my roof will cost to repair regardless of how much my insurance is going to pay. So I decided to give Angie's List a look. After looking at Angie's List I contacted two companies. One being Jeromy Carters. The two companies that I contacted from AL ended up being the cheapest quotes. Jeromy's was actually the cheapest. I also knew that I wanted my roof to be hand nailed(which is all JC Inc does. The storm chaser companies were going to use nail guns. I actually called and talked to both companies from AL. Since this was my first house I learned a lesson about Replacement Cost Value (RCV) and Actual Cost Value (ACV). Needless to say you want RCV because if you have ACV the insurance company will depreciate your roof depending on how old it is. My old roof was five years old. I told this to Jeromy and he was able to help me out on the price of the roof a little more. He never asked to see the insurance report which I was impressed with. I am an honest person and I liked the fact he took my word for it. After I hired him to repair my roof, I decided I wanted my 6x6x6 shed next to my house re-done as well to match the house. He said he would take care of it at no extra cost. They were going to start the job on a friday but he called and said they got caught up on another job. He said they could start Saturday or Monday. Monday was fine with me especially since it has been unbearable hot lately. It took them probably a day longer to do the job than expected because of the heat. Jeromy apologized for it taking longer but it really didn't bother me because the heat has been beating roofers up. Clean up was ok. Found a few nails here and there. Overall it was a great job, done professionally and the roof looks great. Jeromy also said if there is a problem he will come fix it because he stands by his work. 

I hope this helps especially if someone is a first time home buyer like I am.  

Jeromy Carter Roofing did an excellent job.  I am sure I could have gotten a cheaper bid, but I wanted quality work.  I was completely satisfied and would recommend Jeromy to others.

It was a wonderful experience. He was quick and cleaned up after himself. We plan to use him to replace our roof this month after this last round of terrible storms.

Jeromy personally came to the house and performed the estimate, explaining everything in detail. There were some areas attached to the roof that needed repair first so he got me in touch with a carpenter and followed up completely on their work before beginning with the roof repair itself. Although Jeromy was overseeing the project by calling me regularly to see how things were going, his brother-in-law, Tracy, was the acting foreman and always on site until the roof was completed.
They brought a trash recepticle for the tear down, repaired some weak areas of the roof, and replaced the roof completely. Then removed all trash. The men were very respectful towards me and my house.

I was very happy with the work done and would definitely use this company again. They were all very respectful and asked lots of question to make sure I was satisfied as the job progressed.

The new roof is beautiful!

It is so refreshing to deal with someone who is honest, professional and provides service that is not overpriced. Mr Carter was always prompt and was very conscience about doing a professional job and customer satisfaction. He was right on time to look over our requirements. He went over our options and was very responsive to giving us the best bang for our buck and staying within the cost range we provided him. He provided a written estimate  and stayed within that estimate upon completion. We have a flat roof and he explained the best materials for our situation. He was quick to answer any questions we had and always explained exactly what he was doing and why. He also reroofed our garden/storage house including new decking and had them both done in two working days. He cleaned up the old roofing and left the area as he found it. Mr Carter is very professional and concerned about customer satisfaction and guarantees his work. We are very pleased with every aspect of this job. I would definitely use him again if we ever have roofing needs.

In a field that sometimes, well most times fights for integrity, Jeromy Carter Roofing can stand tall. He was timely, honest and did what he said he would do. His company will handle all my roofing needs in the future.

I had had previous work performed by an unreliable roofer who did not finish the job. Other roofers had looked at completing the job (in addition to an additional 1500 ar ft of new roof) and given good estimates. But only Carter roofing really looked over the previous work and told me what was deficent...not just what else needed to be done. He was prompt, very concientious and fair. The work was completed in a very timely manner. Every speck of waste was cleaned up...including the huge pile of debri left by the previous roofer. Gave a complete detailed estimate. Gave me sound advise on how to deal with contractors in the future as well! He stressed that when he gives an estimate he sticks with that estimate and does not try to jack up the price if something unforeseen comes up. I cannot stress enough how pleasant this experience was!

They were very personable. They worked with us on the finances. Since, it was right around the time of some storm, they helped us to get the roofing materials ahead of time so we could save some money. They were very helpful. Their work was good. Their price was fine.

I had decided to stay away from a stapled job: severak knowledgable craftsmen who do other work for me, and even the insurance estimator, had said to be careful about having a roofing contractor staple on the shingles--things can go wrong, later on, in our Oklahoma winds: staples come loose, shingles rip, etc. I went with nailed, which is what Carter Roofing does. GREAT job!

**Please see update at the bottom** Yes, that's right, he didn't charge me anything to repair my roof -- and this was the first time I'd ever met him! He was on time and went on my roof to inspect a place where I have had an occasional leak. Jeromy came down the ladder and said someone had tried to repair it in the past, but they hadn't applied enough adhesive caulk under the shingles. He went to a nearby hardware store, bought some materials, came back and fixed the roof. He said that if it leaks again, call him back and he'll come out and work on it some more, but he really thought this would take care of it. I also asked Jeromy about the condition of my roof, which is getting old, and he said it's not in dire condition and that I could wait to replace it. In addition, he gave me referrals to two other kinds of contractors -- a gutter company that he works with a lot and a masonry expert (because I have settling on a porch, and I asked him for a referral). I couldn't be happier with this outcome. **UPDATE: Upon my recommendation, a friend hired Jeromy to replace her roof, and he gave her an estimate of $12K. She agreed to hire him but made the mistake of not signing a contract. When he was done, he told her it would be $19K. She had to hire an attorney to settle the situation. This has changed my mind about recommending him.**

I had selected Jeromy Carter Roofing, from Angies List, to evaluate the condition of my roof. After a thorough evaluation it was determined that my roof should be replaced. Further, Mr. Carter was of the opinion that the roof shingles were faulty, from the factory. He spent many hours trying to get the shingle manufacture to honor their warranty. The manufacturer declined coverage because I was not the original owner of the house and had failed to get a written transfer of ownership for the shingles. Had NO idea that a homeowner had to do that. To make a long story short we decided to re-shingle the home at our cost. Mr Carter re-roofed the house with 30 yr shingles and provided other upgrades for a price that was lower than estimates I had received from 2 other roofing contractors. His professional crew completed the entire job in a single day, including clean up. Mr. Carter and his entire crew were easy to work with, professional and expedient. The clean up was equally impressive, not a trace of debris left behind. Mr. Carter was a pleasure to deal with and performed a quality job at a fair price.

The service was amazing. Very friendly and professional. Jeromy truly loves what he does and is a pleasure to work with. Jeromy came out very quickly and provided us with an estimate. They were able to install the roof the next week. The roofing crew (10 people) was supervised during the construction. The installation took 2 days to complete, They did a thorough clean up and removed the debris and nails. They painted our old vent pipes to match the roof color. The gutter installation occurred during the following week. We encountered a slight problem with one of the gutters (it was too long and not attached properly). We called Jeromy and he had the gutter company come back out and fix it. It went very smoothly and Jeromy along with Tracy handled everything. Just to let you know, we installed the 50 year Malarky Legacy shingles. They are Class 4 impact resistant which means that our insurance company will lower our annual premium with this roof. Excellent people to work with, highly recommended! Our roof looks great, it is the best looking roof in the neighborhood! Go with Jeromy!

Jeromy was very personable and professional. He arrived on Memorial Day as stated and pointed out why we were having roofing problems and explain it completely. As a side note; the previous roofer did a very poor job as this is the second vendor we've had correct his work. In any case, Jeromy promised to fix all 6 vents that were improperly sealed, nail down the loose roofing, reseal the sky light and paint areas. He was able to fit in our repair job within a week even though it was right after the worst hail storm in Oklahoma and he had much bigger jobs. He came out while we were at work and repaired everything. He called me back and advised that if we had any problems with his work he would come back at no charge and make it right. He was a pleasure to work with and I would be happy to call him again.