Foster Septic Tank Cleaning

Cleaning, Service and Repair

I was contacted the day before I was scheduled to come out early. It is nice to know that they are watching for opportunities to make customers happy. Technicians were knowledgeable, friendly and professional. Took the time to explain to me other potential issues.

Great job ...minimal disruption of yard..just a small 2 ft x 2 ft hole maybe...did not try to sell me a new set up ...quick ..proabably an hour ...on time...

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Over the weekend, we noticed our septic sprinklers had very little pressure and were running 5+ hours every day so we called Fosters Septic Monday morning.  By Monday afternoon, Aaron came to our house.  He was very professional and explained that he would check the system and, if any major repairs needed to be made, he would discuss them with them prior to doing any work.  Come to find out, one of the pipes was originally installed incorrectly when the tank was installed and it caused the pipe to crack.  Aaron installed a new pipe correctly so we wouldn't have this same issue again in the future.  He was very thorough during his inspection and explaining the issue with me.  He also reset our timer for us so sprinklers would go off in the middle of the night instead of the middle of the day like they were.  I'm very happy we called Fosters Septic to repair our system and will be calling them for all our future septic needs.

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Responded promptly to my request for an appointment on Angie's List. Arrived at the arranged appointment time, performed work they said they would do and charged exactly the price quoted.

Excellent company and service.  Will use again without hesitation.   The tank was dirtier than excepted once it was opened and the Fosters team stuck with the quote they gave me on the phone even thought the job took an hour longer than expected. I was so impressed by their thoroughness and professional attitude I asked them to add the extra hour to the quote.

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Torrential rains in the Oklahoma City area over the past few days caused my septic tank to fill up, and/or caused my leach fields not to work properly.  The problem started on Sunday, so on Monday I called Foster Septic.  The nice lady who answered the phone said lots of people were having the same problem.  She'd put me in as an emergency, but everybody else on the list was also an emergency.  It would be Thursday morning before she could guarantee someone would be out to fix the problem, but if they could come sooner, they would.  She told me it would cost $250.
She called me Wednesday morning to find out if they could come then.  YES!
Two young men and a big truck showed up at my house a couple of hours later.  One did all the grunt work and the other located the lid to the septic tank, and ran the pump on the truck.  The one running the truck said he was fifth (or sixth?) generation of the family that owns the company and the nice lady I spoke to earlier was his mother.  He didn't mind my watching everything they were doing, and he explained every step of the process.  He told me to pour a cup of baker's yeast down the toilet once a month.  Because my septic tank lid was a couple of feet below ground, he suggest I think about having risers installed to elevate the opening so that the next time I get the tank cleaned out, instead of digging up my yard, they could just get to it from the surface. That would cost about $200 installed, but he didn't propose doing it right then, and didn't even have the parts to do it, so he definitely wasn't giving me a hard sell.  He said I should get my tank pumped out every three years or so, that the leach field will normally have a life of 25-30 years, but will last longer if we keep the tank cleaned out regularly.
I had been concerned that they would have to rut up my yard with the big truck, but they didn't.  They had really long hoses that they ran from the truck to the septic tank.  From the time they got there until they left was maybe an hour, maybe not quite that long.  The hole they had to dig to gain access to the septic tank was maybe 2' by 2', which I thought was not to bad at all.  
I was just pleased with the whole process.  They were quick and clean, the price was reasonable, and my toilets now work great.

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I called their office line at 930am Friday morning to set up a septic system cleaning appointment. They had a truck at my house by 1000am and my system cleaned by 1100am the same day. The technician was professional, knowledgeable, and answered all the questions I had. The price was fair and the service was excellent. I highly recommend this company.

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