Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

First Step Restoration

Roofing, General Remodeling, Air Duct Cleaning,

About us

Commerical & Residential Restoration Specialist

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

roofing , windows , siding . gutters, fencing, flooring fire & water damage

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

3.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Showing 1-1 of 1 reviews

Zachary T.
08/2012
3.0
remodeling, roofing
  + 0 more
Overall, I'll never do business with First Step Restoration again. Most contractors can do what they do. I am hoping that most contractors are better at communicating. These guys do not return calls or keep up with their responsibilities. I don't trust a word coming out of their project manager's mouth. I'm tempted to call him out but that's tacky. If J or MT read this, I'd really appreciate that you call me and you can quickly fix two things and we're done. I've already done all the cleaning. Don't worry about that. Again, they won't call me back to do the walk through. This isn't a case of me being a jerk, since I'd have to get them on the phone first. This set of projects began three months before I wrote this review. Still not done!
Description of Work: What I had done: Roofing, gutters, siding on north of house, replaced floor in one small room. The roofing and replacement of the floor went well. However, the guttering and siding did not go well. Half of the gutters, on the front of the house, were mounted with makeshift materials. I admire the ingenuity, but the could have used those ugly mounts on the back of the house and used the nice, pre-fabricated mounts on the front of the house, Or, as a professional, gone to the store and gotten more mounts. The siding was the worst. There are corners and edges of the house that are still uncovered. The cable wires are now hanging off the house instead of being mounted like before the work began. I've literally spent hours vacuuming the grass around of the siding and guttering areas to pick up small pieces of material and NAILS. I've resorted to vacuuming nails from my grass! Much of this work is not up to quality. They've also left a small truck bed's worth of materials in my backyard. The very very worst thing is that they will not call me back to do the final walk through.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$10,000

    Contact information

    2410 W Memorial Rd, Oklahoma City, OK 73134


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    General Remodeling,
    Air Duct Cleaning,
    Gutter Cleaning,
    Carpet Sales and Installation

    FAQ

    First Step Restoration is currently rated 3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    First Step Restoration accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, First Step Restoration offers free project estimates.
    Yes, First Step Restoration offers eco-friendly accreditations.
    No, First Step Restoration does not offer a senior discount.
    Yes, First Step Restoration offers emergency services.
    Yes, First Step Restoration offers warranties.
    First Step Restoration offers the following services: roofing , windows , siding . gutters, fencing, flooring fire & water damage

    Contact information

    2410 W Memorial Rd, Oklahoma City, OK 73134


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM