
Fence Masters LLC
About us
residential & commercial fencing of all types.custom iron driveway gates & fence. all typs of wood. special promotions coupons
Business highlights
Services we offer
auto gate openers installed and serviced, chain-link and custom iron gates & fence, sales & installations of wood
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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87% | ||
6% | ||
0% | ||
6% | ||
0% |
I didn't get notice on when they could get me on the schedule until a few days before installation was started. I originally thought I would get a couple of weeks notice but was only about 3 days. Not a problem. They did show up early on a Monday morning and quickly removed old fence and installed new "Master Halco" steel posts. Not all steel posts are equal. The following day they were back to finish installation. They were professional and friendly and did a great job on the new fence installation. We did have a misunderstanding on a couple of revised quotes but that was quickly resolved. Fence Masters was a bit higher on their quote than other companies but they used top quality material that should last longer than the average run of the mill fence material. When getting quotes, be sure to compare what fence material will be used such as size and type. I highly recommend Fence Masters and will use them again in the future.
I was very specific that I wanted good borads and did not want boards with knot holes. I paid extra for that and yet there are knots, and they are now beginning to fall out leaving holes.
When the previous fence was removed the installer cut the old metal posts off at approximately ground level but he failed to remove the metal stubs, or the cement they are in.
The fence appears to have been installed approximately 9" inside the property line on one end.
I have tried to resolve thses issues and was told by the owner he would correct the problems,
The owner said he appreciated me writing a favorable review for this company. But I did not do that. He said my name was on a review praising the salesman, the compalny, and etc. This helped him get a good rating with Angle's List. But I was not a member of Angie's List, and I did not submit a review at that time! So how could that be?
The owner has failed or reused to make the corrections. As a result I asked him to remove his company sign from the fence.
He has failed or refused to do so.
"We made a appointment with [member name removed] and went over all the items in question and agreed to correct them. We have had unseasonable amount of rain this spring and summer, not to mention Edmond, Oklahoma City and Moore have had 3 tornado's. We are a small company with limited amount of workers. We have been overwhelmed with many emergency repairs to try to secure & protect other people's properties and their family. [member name removed] issues were not a emergency to protect her home, just minor correction's. Our Goal is to not let these things go uncorrected, however we are willing and will make all these correction's as soon as possible. I don't understand the overall D rating she gave us, when non of the other rating was below C. ? We are very proud of all of the other reviews from other Angie's List members which as you can see have given us Great reviews."
Johnny was very thorough in measuring and quickly giving me an estimate for both replacing the whole fence or for doing sections to help us save money. They build sections rather than buying off the rack so there was a small delay that would have happened anyway due to snow. The delay would have been worth it since the custom building of sections meant that it would fit our fence perfectly. I had no difficulty reaching Johnny, which was a relief when we encountered a few delays of our own.
On the day of the install, they were calling to keep me informed if there was even a hint of a problem. The entire job was completed in less than three weeks with complete satisfaction on my part. It also came in under the estimate! I will definitely be using them again.
Licensing
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