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1.01 Reviews
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Susan L.
May 2018
Uncategorized Services
DO NOT call this company to do your floors. However, it might be useful to use them for a quote to compare to the competition. They quoted me 7 days to redo our entire first floor of our house. We agreed and let them start work. They moved all of our furniture on a Friday afternoon (after doing no work that day) to one corner of our house. Note that now our first floor of our home us unusable. We signed up for this, annoying to do on a Friday afternoon, but whatever. They are supposed to start work on Monday. Monday comes and Monday goes and nobody shows up to work. After asking what's up, we discover that their sander is broken and they need to get a part for it (you can rent similar sander that works for very little money). Tuesday comes and Tuesday goes and nobody shows up to work. No word on today's issue. We express our displeasure. We have new appliances set to be delivered next week, so the floor being done is a big deal. Wednesday about 11:30 AM we are at the house when the floor guy finally rolls in. He says he's forgotten the correct sandpaper and has to go get it. And, since he's here for the "long haul" today, he might as well get some lunch. He does no work before leaving after arriving for the day. He comes back around 1230 PM and we finally have someone working on our floors on the 5th day after our home is unusable. Yay! We leave for lunch and come back around 2PM and our guy is already gone for the day. He did about 30 minutes of work. Repeat similar story for Thursday. We then threaten to fire him and he promises they they will put in full days Friday, Saturday and Sunday to catch up and complete project as planned by next Tuesday. Long story short, they do put in a good 3 hours on Friday. About 45 minutes on Saturday and no show on Sunday. Our floors aren't even 1/4 of the way finished and we are having to scramble to find another floor guy to finish the project so that we can take the delivery of our appliances next week. I'm not certain this will all work out, but to say that Feighny Hardwood Floors is bad at business would be an understatement. Patrick is the owner and he just has no control over his employees. We now also have had some rando in our house not working for the last week and we will have to change the locks on our doors as a result of this debacle. I'm looking forward to being able to sit on my couch in my living room again when we get a more credible company to complete this project.
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FAQ
Feighny Hardwood Floors is currently rated 1.0 overall out of 5.
No, Feighny Hardwood Floors does not offer free project estimates.
No, Feighny Hardwood Floors does not offer eco-friendly accreditations.
No, Feighny Hardwood Floors does not offer a senior discount.
No, Feighny Hardwood Floors does not offer emergency services.
No, Feighny Hardwood Floors does not offer warranties.