Edge Electrical Contractors LLC

Angela that answered the phone was so helpful I was pleased with her right away. Doug the electrician was awesome he went above and beyond what was required of him so professional and knowledgeable my insurance adjuster was even impressed with this company I will definitely use them in the future and I will always refer them to anyone I know is in need of Electrical help!!

We used to use Edge Electric and they were alright except for the very last time they came out.  They weren't the greatest.  I could tell the guy was grumpy but he was really just not taking that out on me, but venting towards me.  I go okay, whatever.  I didn't personally care about his venting because I was having an issue of my own; that's why I called them out there.  I wasn't happy with them a whole lot on their last call with us.  I would grade their price an F because they ended up charging us extra and they used my parts that I was going to return to the home improvement store to get my money back, but he said oh I'm using this part too.  I had to deal with him ranting about his son and how a guy was smoking crack.  It was bad.  It was a bad experience and that's why I really haven't used them.  He was saying those comments; professionalism was an F.  Quality was probably in the C range because he didn't move the outlet all the way over.  He got it where it's working, but it wasn't to my satisfaction, but I really didn't have much of a choice.  I would not use this provider in the future unless I was just absolutely desperate and even then, I'd think twice about living off the grid.  He brought all of his personal stuff to the job - not personal equipment but just his ranting and raving about this, that, and the other - and that was the biggest thing.  I've used them before to do other electrical work and they did fine.  But I guess I caught him after hours and I got charged extra for the after hours call.  He came out there, but it was like he wanted to be off for the night; he just should've said no, we're closed.  That was the big thing; he just brought all his "personal laundry" to the job.  It was quite uncomfortable.  If my wife had been here, she wouldn't have liked it for sure.  I've got tough skin and I didn't like it. 

He did pretty good. I stood there and watched him. Everything was good work. He was a pretty nice guy. He stayed there and worked with my electricity for quite a while because it was kind of messed up. He did a really good job.

We had called Edge Electric because our dryer was not working.  It would run but not heat.  The technician said we had a dangerous wiring problem and said he could not repair the dryer until the dangerour wiring was repaired.  He said it would cost $4500 to rewire.  At the time we were under considerable pressure due to healh problems, so we wanted to get it done and behind us.  As soon as our name was on the contract, the technician repaired the "dangerous" dryer connection to last us till he got aroundf to doing the repairs, two days later.  Before he started working I told him we had an electric generator and asked if he was familiar with how to turn it off safely to make the repairs, and he assured me  that he knew all about them as Edge Electric installed them.  He did the work on March 14 and 15, 2011, work order/invoice 02036.
After his work was complete, he made a production of going through all our rooms to make sure every outlet and switch was working, and they were so we paid them.  On March 15 we opened up the generator cover and there were red lights everywhere, indicating that something was wrong with it.  We have a yearly service on the generator which had been done just a few weeks before and everything was in top condition.  I called Edge Electric and they insisted it wasn't their fault and refused to do anything about it.  Our generator service company then checked it out and said the battery and starter were burned out.  It cost $1478 to repair.  I tried to get Edge Electric to at least talk about it but they kept insisting it wasn't their fault.  It was working two days before the electric work but not the day after.
I would not under any circumstance hire Edge Electric again.

More expensive than I expected but great job.

I am happy with the quality of the work done.  The job was originally scheduled to take two days to complete but ended up growing into three days (no big deal).  The few gripes I have are [1] after the job was completed (didn't notice this til they left) there was a wire that looks like it comes from the phone line dangling down and resting on the awning over the bathroom window and it was not like that before,  [2] they left a little bit of a mess behind and around the refrigerator area (this is were the fuse box containing the glass fuses and the main shut off switch used to be) mostly dust and debris and black marks on the flooring,  [3] the price seems to be on the high side.

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