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Drabek & Hill Air Conditioning & Heating Inc.
Central A/C Installation, Central A/C Service or Repair, Gas Heating and Furnace Service,
About us
Drabek & Hill, Inc. is a family owned and operated Air Conditioning, Heating, & Plumbing Contractor in Oklahoma City, Oklahoma. Established in 1961, Drabek & Hill has been serving Oklahomans for over 55 years! Technicians are available 24 hours a day - 7 days a week - 365 days a year.
Business highlights
Emergency services offered
64 years of experience
Services we offer
Air Conditioning Contractors & Systems, Heat Pumps
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8108 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 3% | ||
| 5% | ||
| 2% | ||
| 1% |
Showing 26-50 of 108 reviews
Mark D.
Jan 2015
I called Drabek and Hill during the middle of November to see about heating and cooling options for my workshop. This is a significant challenge as my shop is a total of 2400 square feet with high ceilings. (A little under 400 square foot of the space is an "office" area which has insulated walls and has it's own small window unit. Hence, I did not make provisions for this space to be heated or cooled.) An appointment was made for Mr. Drabek to come out on the following day (Saturday) so that he could assess my situation and make recommendations. Mr. Drabek arrived on time and was both professional and courteous and very attentive to my needs. The initial meeting went well and an appointment was made a couple of business days later so that Mr. Drabek could present his proposals. Mr. Drabek gave me four different options to choose from: a conventional unit, a high efficiency conventional unit, a heat pump or two mini-splits. (Mini-split systems are highly efficient and two were needed due to the size of my shop and the fact that the largest mini-split is two and a half tons.) Ultimately, I chose the two mini-splits as there wasn't that big of difference in the total cost and I have prior experience with them and know them to be very frugal on the electricity. The units were ordered and had to be shipped out of Dallas and installation was scheduled for a few days later.
The installers were courteous, professional and timely. They also worked well with my electricians who were also onsite to provide power for the mini splits as well as doing some other significant shop wiring I was having done. They also took extra care to customize the installation so that I could add tongue and groove pine to the walls where the interior units are mounted.
The job did not go without a problem. However, the mark of a great business, (in my humble opinion), is not whether the installation was problem free but rather, how a business handles that problem. In that regard Drabek and Hill came through extraordinairly well. The installation took a couple of days and at the end of the day I discovered the first unit was a 1 1/2 ton unit rather than 2 and 1/2. I contacted Mr. Drabek on his cell phone and he assured me he would take care of it. The installers returned the next day to dismount the first unit since it was the wrong one and explained that there would be a small delay in finishing the job. (I assumed there would be a delay since I knew the units would have to be shipped. I just didn't realize when they said small delay, I didn't realize they meant miniscule.) Around noon of the second day of the installation I realized the units had arrived. I'm not sure whether Drabek and Hill traveled to Dallas and got them or whether the distributor drove them up but, either way they arrived in less than 24 hours after I had notified Mr. Drabek of the problem. The remainder of the installation was problem free.
Of course I've only been able to test out the heating portion thus far but, the units work well. But, one does have to understand they do work on a heat pump type design. Thus, on freezing, wet days the units will shut off for up to 15 minutes to allow the exterior unit to be defrosted if the unit gets freezing water on it. That said, the units brought the temperature of the shop unto about 60 degrees with the outside temperature was recently in the mid-teens which, is very acceptable to me. In addition, I'm in the process of sealing off several drafts so the units don't have to work quite so h****** extremely cold days.
Bottom line, I'm extremely pleased and wouldn't hesitate to recommend Drabek and Hill.
The installers were courteous, professional and timely. They also worked well with my electricians who were also onsite to provide power for the mini splits as well as doing some other significant shop wiring I was having done. They also took extra care to customize the installation so that I could add tongue and groove pine to the walls where the interior units are mounted.
The job did not go without a problem. However, the mark of a great business, (in my humble opinion), is not whether the installation was problem free but rather, how a business handles that problem. In that regard Drabek and Hill came through extraordinairly well. The installation took a couple of days and at the end of the day I discovered the first unit was a 1 1/2 ton unit rather than 2 and 1/2. I contacted Mr. Drabek on his cell phone and he assured me he would take care of it. The installers returned the next day to dismount the first unit since it was the wrong one and explained that there would be a small delay in finishing the job. (I assumed there would be a delay since I knew the units would have to be shipped. I just didn't realize when they said small delay, I didn't realize they meant miniscule.) Around noon of the second day of the installation I realized the units had arrived. I'm not sure whether Drabek and Hill traveled to Dallas and got them or whether the distributor drove them up but, either way they arrived in less than 24 hours after I had notified Mr. Drabek of the problem. The remainder of the installation was problem free.
Of course I've only been able to test out the heating portion thus far but, the units work well. But, one does have to understand they do work on a heat pump type design. Thus, on freezing, wet days the units will shut off for up to 15 minutes to allow the exterior unit to be defrosted if the unit gets freezing water on it. That said, the units brought the temperature of the shop unto about 60 degrees with the outside temperature was recently in the mid-teens which, is very acceptable to me. In addition, I'm in the process of sealing off several drafts so the units don't have to work quite so h****** extremely cold days.
Bottom line, I'm extremely pleased and wouldn't hesitate to recommend Drabek and Hill.
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Dear Sir, Thank you for taking the time to write this thorough review. We appreciate you and don't hesitate to give us a call if we can help you in the future. Sincerely, Megan Drabek Drabek & Hill, Inc."
Stephen P.
Jan 2015
Called to request service, a technician was sent within two hours. Technician diagnosed problem quickly, provided an estimate, went to get part, returned and replaced it. Of the $900 total charge almost all was for the part ($89 for the service call).
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Dear Sir, Thank you very much for your review and your overall grade of us. We truly appreciate it. We understand that this is an expensive repair. Included in this $900 was, of course, the initial $89 service call, the inducer assembly, pressure switch, labor to replace, as well as a 1 year parts and labor warranty. Please don't hesitate to call us in the future. Thank you again, Megan Drabek Drabek & Hill, Inc."
Ernie P.
Dec 2014
Great
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you! Sincerely, Megan Drabek Drabek & Hill, Inc."
Emerson S.
Dec 2014
unknown
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for your review. We are constantly looking for ways to better ourselves. July is typically one of our busiest months. While we try to help everyone in a timely manner, I do apologize that we did not meet your needs in terms of responsiveness. We will work harder in this area. Thank you, Megan Drabek Drabek & Hill, Inc."
Kent M.
Dec 2014
Through check of a/c system. No freon needed. Cleaned outside unit.
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you! We look forward to working with you again. Sincerely, Megan Drabek Drabek & Hill, Inc."
Doyle P.
Dec 2014
The Drabek and Hill Tech came out on Saturday morning to service the heat. He recommended a new heat unit and the salesman Lester was there within a few hours later. I was concerned because we were expecting extreme cold heat the next week and did not want to be without heat. Lester went over my options and pricing (did not use high pressure tactics to make the sale) and helped me make the decision on which heat unit to purchase. He was able to get his crew out there early the following Tuesday morning. The techs arrived earlier than expected and did a great job putting the new Lennox unit it. They had to redo the blower vent that was not installed correctly the first time going up into the attic.
They disconnected and pulled the old unit very quickly and after some time redoing the vent pipe they installed the new unit and had it hooked up and running. James and Don did a great job and are real pros in the business. They were very considerate about cleaning up after themselves while they were doing the install and afterward by hauling off the old unit.
While the price of the new unit seemed high $4,500.00 it does have a variable speed fan which should be more energy efficient in the long run and the unit itself should last for 25-30 years if maintained properly.
I would highly recommend using Drabek & Hill. All of the employees are extremely professional and always do a great job.
I guess this is why they have been in business for many years in Oklahoma City.
They disconnected and pulled the old unit very quickly and after some time redoing the vent pipe they installed the new unit and had it hooked up and running. James and Don did a great job and are real pros in the business. They were very considerate about cleaning up after themselves while they were doing the install and afterward by hauling off the old unit.
While the price of the new unit seemed high $4,500.00 it does have a variable speed fan which should be more energy efficient in the long run and the unit itself should last for 25-30 years if maintained properly.
I would highly recommend using Drabek & Hill. All of the employees are extremely professional and always do a great job.
I guess this is why they have been in business for many years in Oklahoma City.
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for your kind review. We are very proud of our crew here at Drabek & Hill. It is always nice to hear that others appreciate the hard work that they put in every day. Call us anytime. Sincerely, Megan Drabek Drabek & Hill, Inc."
LYNN S.
Nov 2014
as always,
they are prompt, professional and helpful
I've used them for several years now to keep my hvac in top working condition.
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for taking the time to make this review. Sincerely, Megan Drabek Drabek & Hill, Inc."
Marjorie C.
Nov 2014
Our furnace was not sending air through the vents. We called Drabek and Hill on Wednesday afternoon, and the technician came on Thursday morning. He was courteous and professional and quickly diagnosed and repaired the furnace. The furnace needed a replacement part that costed around $70; the service charge was $89 (come on - that's really $90). Although I am sure the mark up on parts is really high, I was most impressed with the fact that the technician did not try to exaggerate the problem or try to scare us or put the squeeze on us to replace our over-20-year-old furnace as another company did. We will definitely use them again. We are pretty scare-proof and savvy, but when the time comes that we must buy a new furnace, we will buy from Drabek and Hill.
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for your thoughtful review. While "scare" and "rush" tactics are common in the construction industry, we work hard to be honest and put your needs first. Call us anytime. Sincerely, Megan Drabek Drabek & Hill, Inc."
Dan G.
Nov 2014
Air conditioner stopped working. A repairman was on site within 3 hours and diagnosed the problem as a bad blower motor (the unit was almost 20 yrs old). The motor was replaced and the air conditioner was back up and running that evening.
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for your review. We understand that motor replacements are oftentimes expensive. Please take into consideration the cost of the part itself, the labor involved, as well as the 1 year part and labor warranty offered for this job. Thank you, Megan Drabek Drabek & Hill, Inc."
Denise S.
Nov 2014
We called Drabek and Hill Friday early afternoon, and stated the house was not getting any heat. They said they could have someone come out the next day, Saturday, between 10 a.m. and 12 noon. About 9:45 a.m. Drabek and Hill called us to tell us the representative was on his way. He arrived and introduced himself to us; Erick was his name. He was very cordial, respectful and professional; we like him! He went up in the attic, where the furnace was. After spending some time up there, figuring out what the problem was, he came back down and told me the ignition had gone out and would need replacement. We were lucky; the ignition part was in the truck. He went back up in the attic and put in the new part. After coming back down, he explained what the price was (we have a maintenance contract with them, so the price is lower than if we weren't) of the replacement piece and the service call charge. Altogether, the total price was $521. He suggested that because the furnace is an older one, and with us spending this much on a replacement piece, we look at buying a new furnace.
After coming back down from the attic the final time, Erick showed me where the wood is starting to split one side of the ladder. He would recommend we get someone, a handyman, or possibly Lowe's or Home Depot, to look at just replacing the ladder itself or the whole module. I thanked him for showing me this, as I didn't realize the split was getting worse.
/thank you, Drabek and Hill!!
After coming back down from the attic the final time, Erick showed me where the wood is starting to split one side of the ladder. He would recommend we get someone, a handyman, or possibly Lowe's or Home Depot, to look at just replacing the ladder itself or the whole module. I thanked him for showing me this, as I didn't realize the split was getting worse.
/thank you, Drabek and Hill!!
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you very much for taking the time to write this review. We are happy to have Erick on our team. Sincerely, Megan Drabek Drabek & Hill, Inc."
PAULA B.
Oct 2014
unknown
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you. Don't hesitate to call us in the future. Sincerely, Megan Drabek"
J H.
Sep 2014
unknown
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you. We appreciate your trust in us. Don't hesitate to call us if we can ever help in the future. Sincerely, Megan Drabek Drabek & Hill, Inc."
Patty C.
Aug 2014
unknown
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for taking to the time to make this review. It is great to hear our customers' honest opinions. Sincerely, Megan Drabek Drabek & Hill, Inc."
Lauren A.
Aug 2014
unknown
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for your kind words. We appreciate you as a customer and please don't hesitate to give us a call when we can help you in the future. Sincerely, Megan Drabek Drabek & Hill, Inc."
Terrie M.
Aug 2014
I have been using Drabek & Hill for about 14 years now. They are always on time and very through on their inspections. They give me a detailed report and provide documents for ONG rebates. When I call they always know who I am and they always send Rick. He is my serviceman and I know he will provide us excellent service. Very happy with Drabek & Hill. I believe they have the knowledge, experience and care about their customers.
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for taking the time to write this review. It is very encouraging to see this positive feedback from such a valued customer. Thank you, Megan Drabek Drabek & Hill, Inc."
Jim S.
Jul 2014
A/C went out on a Friday afternoon. I called first thing Sat morning and repairman came within an hour. He diagnosed a blown compressor and confirmed it failed at about the end of expected useful life. He called the estimator who arrived within a hour. We talked at length about our existing system and the repair/replacement options, air balancing needs, calculations of estimated utility bill savings, and technological changes since the existing system was installed. He gave me bids to replace exterior unit only, and for three total replacement systems. He recommended a new system to assure that all components are designed to work together but against the most expensive option because of our expected length of ownership. We chose the middle option.
They scheduled the work for the next Tuesday but did preliminary work on Monday. System was fully functional by Tuesday afternoon. Everything went well. Great job keeping the work areas clean. They installed a new return air vent in the dining room with no damage to the Sheetrock so so need for a paint job. They even swept the garage where the utility closet is located.
The system is great. The technology is a huge step from the old systems in which the fan, heater, and A/C are either on or off. The variable speed fan and two stage a/c work very well including today with outside temps at 99 degrees. No reason to think the two stage heater will not be just as comfortable.
I have used Drabek & Hill for over 15 years and I have been pleased with all their work. Service has been exceptionally good. I recommend them highly.
They scheduled the work for the next Tuesday but did preliminary work on Monday. System was fully functional by Tuesday afternoon. Everything went well. Great job keeping the work areas clean. They installed a new return air vent in the dining room with no damage to the Sheetrock so so need for a paint job. They even swept the garage where the utility closet is located.
The system is great. The technology is a huge step from the old systems in which the fan, heater, and A/C are either on or off. The variable speed fan and two stage a/c work very well including today with outside temps at 99 degrees. No reason to think the two stage heater will not be just as comfortable.
I have used Drabek & Hill for over 15 years and I have been pleased with all their work. Service has been exceptionally good. I recommend them highly.
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Sir, Thank you very much for your review. It is great to hear that our technicians are doing their jobs effectively and with the customer in mind. Don't hesitate to call us if we can help you in the future. Sincerely, Megan Drabek Drabek & Hill, Inc."
Daniel T.
Jun 2014
The service was excellent. Their work was excellent.
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for your evaluation of our services. It was a pleasure to serve your air conditioning needs. Sincerely, Claude Drabek"
John S.
Jun 2014
They showed up on time and have reasonable price.
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for taking the time to make this review. We sincerely appreciate the feedback. Megan Drabek Drabek & Hill, Inc."
Jeff H.
Jun 2014
unknown
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for the positive review! Let us know if we can ever help you in the future. Sincerely, Megan Drabek Drabek & Hill, Inc."
Denise B.
May 2014
They responded the same day when I called. I did not want to buy a new unit but needed one! This company worked with me to find the best option for my home and budget. Very knowledgable. The install was the next day and they were here first thing in the morning and done in a couple of hours. Left the area clean . My only issue was they did not waive the service call when I bought a new unit and they do not offer an initial maintenance service for 1 year if you don't buy a whole system so B on pricing
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you very much for your feedback. We will take your critique into consideration as we are always looking for ways to better ourselves. As you stated, we generally offer 1 year of maintenance free of charge for full system replacements. We try to keep our single unit replacements as economical as possible, and therefore do not include 1 year of maintenance or the service call in the pricing. Thank you, Megan Drabek Drabek & Hill, Inc."
Murray K.
Apr 2014
We have used this company 3 times in the last 2 years with very good price/service in the past. They installed a complete package unit in our home 2 years ago this July and that went great. $12000.00 repair. No complaints. Last winter they installed a new furnace in our rental home 2 doors down. Again, no problem, great service, highly recommended. The contact of this review was a little different. Our a/c had no air flow. I had turned the unit off for a few days and the airflow returned. My experience with this situation suggested that the "a" coil was blocked by ice due to a low system charge. The tech Eric arrived as promised and confirmed my suspicions and recharged the system. Everything went as expected until my wife got the bill. We were charged $90 for a pound of freon....R-122. My wife questioned this and was told that R-122 is being phased out and was very hard to come by. The phased out part was true but the availability and cost ....not so much. I am a Lexus/Toyota tech and went through a similar event when the old R-12 for auto a/c phased out. I understand the situation quite well and checked myself on pricing and cost of R-122 currently. 30 pound canister for $190 all day long to anyone on Ebay. So, $20-$30 is fair. $40 maybe, but $90 for a pound? That is gouging. I recommend Drabek and Hill for major work. They give fair, competetive bids for turn key installs. Good people, solid installs. Don't use them for simple service. There are better deals to be had for that.
Madeline L.
Mar 2014
They were excellent but the cost was too much. They said our home was out of compliance with city ordinances; replaced the flue, removing asbestos, and replaced water heater, of course. Two days before Christmas, dead of winter: I was desperate enough to use them. And I will use them again providing we can agree on a reasonable price.
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for your review. Your opinion is very important to us. Megan Drabek, Drabek & Hill, Inc."
Jane S.
Mar 2014
Fine.
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for your review. Megan Drabek, Drabek & Hill, Inc."
William D.
Feb 2014
They are absolutely Aces. They are very, very good. We needed them to evaluate our house to get the right system for our house. Because I have specific temperature needs for sleeping they put in a dual system which allows the house to be two different temperatures in different areas of the house. It's a very high efficient cooling and heating system. We also had them build a steel cage around our air conditioning unit as well because we have had problems in the past with people stealing them for the copper piping. They also come twice a year to check everything out. They are just absolutely fantastic.
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Sir, Thank you for your words and your trust in our company. It means the world to us. Thank you, Megan Drabek, Drabek & Hill, Inc."
Paul W.
Jan 2014
.
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for the review. It means a great deal to our business. Sincerely, Claude Drabek"
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FAQ
Drabek & Hill Air Conditioning & Heating Inc. is currently rated 4.8 overall out of 5.
Drabek & Hill Air Conditioning & Heating Inc. accepts the following forms of payment: CreditCard
Yes, Drabek & Hill Air Conditioning & Heating Inc. offers free project estimates.
No, Drabek & Hill Air Conditioning & Heating Inc. does not offer eco-friendly accreditations.
No, Drabek & Hill Air Conditioning & Heating Inc. does not offer a senior discount.
Yes, Drabek & Hill Air Conditioning & Heating Inc. offers emergency services.
No, Drabek & Hill Air Conditioning & Heating Inc. does not offer warranties.