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Drabek & Hill Air Conditioning & Heating Inc.
Central A/C Installation, Central A/C Service or Repair, Gas Heating and Furnace Service,
About us
Drabek & Hill, Inc. is a family owned and operated Air Conditioning, Heating, & Plumbing Contractor in Oklahoma City, Oklahoma. Established in 1961, Drabek & Hill has been serving Oklahomans for over 55 years! Technicians are available 24 hours a day - 7 days a week - 365 days a year.
Business highlights
Emergency services offered
64 years of experience
Services we offer
Air Conditioning Contractors & Systems, Heat Pumps
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8108 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 3% | ||
| 5% | ||
| 2% | ||
| 1% |
Showing 1-25 of 108 reviews
Cherry J.
Oct 2021
They were very good and professional. I trust them so much and definitely use them again in the future.
Janice M.
Jul 2020
Very communicative, professional and tell me what going on.
Fernando E.
Sep 2019
My family was very blessed to receive the services of Drabek and Hill. From start to finish, everyone involved displayed great professionalism and sensitivity to our individual needs. Our receptionist was Amy, who wasted no time in asking us the right questions and ensuring that the process began smoothly. Team member Eric W. came to our house and discussed with us what would be necessary to fix our AC, and he also gave us some general information on Drabek and Hill’s services. From there, team member Roger Osborne discussed specific options with us and sold us the AC system we wanted, all the while respecting our needs. Team members Steve and Marcus did a remarkable and expedient job installing the system that we continue to be impressed with. Every time that the team needed to come to our house, they displayed great punctuality in arriving on time. Drabek and Hill’s team respected our time, especially in the context of my mother’s recent surgery and need of a cool, dry place to rest. Overall, we are thoroughly satisfied with the excellent services we received and hope that all parties involved receive their due recognition. We would happily recommend their service to friends and neighbors! You guys were outstanding!
Sherri E.
Jan 2019
Drebek & Hill is terrific. I've had my new ductwork and air unit for about two years now. From the install - every serviceman has been super professional and going above and beyond (answering questions and providing me with information and education as needed). I found them to be very thorough- from the quality of communication with phone calls, to the service maintenance coverage, the entire company seems invested in providing personal, reliable care for my air system at reasonable costs. When I had a problem with the system, it turned out to be a warranted issue which they resolved promptly at no additional cost. I feel very comfortable knowing that my heat and air needs are maintained by Drebek&Hill.
Linda L.
Aug 2017
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Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you! - Megan Drabek, Drabek & Hill Inc."
Lise D.
Aug 2017
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Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you! - Megan Drabek, Drabek & Hill, Inc."
Jim G.
Jul 2017
They were better then average.
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for your review. - Megan Drabek, Drabek & Hill, Inc."
Robert K.
Jun 2017
It went GREAT!!! I had Tauni come out and looked around my house to see what I needed . Came back a couple of days later at my convenience and had 3 proposals which I chose one of those. She was very professional and had a great sense of humor. Very knowledgeable about their products. A pleasure to work with. Joel came out the next week. He and his helper came out and were on time. They had all the parts and began working right away. The job took all day because I had to have some extra work done in the attic. They got finished and cleaned everything up. Super job. Troy explained everything they did. He was professional and very knowledgeable. Both me and my wife's parents have used Drabek & Hill for years and have always been pleased with their service. I am also very pleased with their service and quality of equipment. I will now be using them for all me future heat & air needs.
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for taking the time to write this kind review and thank you for trusting us with your home. Call us anytime! Sincerely, Megan Drabek"
William D.
May 2017
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Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for your review. We appreciate your feedback. Megan Drabek"
Lori L.
Oct 2016
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Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for your review! Call us anytime. Megan Drabek"
Sheryl E.
Sep 2016
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Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you! Call us anytime."
Victoria B.
Jul 2016
After 2 pounds of freon, a maintenance check up and cleaning, the unit is now whisper quiet and smooth sounding. I will definitely use them again and recommend them to friends, as the price below includes a service agreement.
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for taking the time to make this review. Your kind words are greatly appreciated! Call us anytime. Megan Drabek"
Cheryl B.
Jul 2016
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Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you!"
Daniel L.
May 2016
Crew showed up promptly, on time, and accomplished the whole job in one day. They installed and tested both new systems and showed me how to work them. They were very professional in their attitude and demeanor, and they left the work areas clean and neat at the end of the job. There were no problems, surprises or disappointments.
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for taking the time to write this review. Your business and trust mean a great deal to us. If we can do anything to help you in the future, don't hesitate to contact us. Sincerely, Megan Drabek Drabek & Hill, Inc."
Kristin L.
Apr 2016
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Elaine B.
Mar 2016
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Cynthia H.
Feb 2016
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Jessica W.
Nov 2015
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Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for taking the time to write this review. We appreciate you! Sincerely, Megan Drabek Drabek & Hill, Inc."
Ron G.
Oct 2015
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Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for your review. Call us anytime. Sincerely, Megan Drabek Drabek & Hill, Inc."
James R.
Aug 2015
This was call number two of two service calls within about three weeks of each other. The techs for both calls arrived on time and were very courteous. Both techs found issues within a few minutes after arriving and corrected them quickly. Nothing major was found. Both outdoor units needed to be washed out, both units needed refrigerant and one of four filters was nearly clogged. I would have liked it better had both units been checked for refrigerant on the same call. On the first call, after servicing the first system with refrigerant, I asked about the second system. The tech reached down and felt one of the lines of the second system and indicated it was working well, therefore did not put the gauges on it. He was trying to save me money, no doubt. When the temperature climbed to around 100 almost three weeks later, that second system wasn't keeping up with the cooling demands, I called Drabek and Hill out again. It was then that the second tech put the gauges on the system #2 and added one pound of refrigerant. The price would have probably been the same for the combination of the two trips as it would have been for a single trip that checked both systems. The total length of the service call was about an hour including preparing the bill. I will use Drabek and Hill again.
CYNTHIA C.
Aug 2015
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Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for your review! Call us anytime. Megan Drabek Drabek & Hill, Inc."
MICHAEL K.
Aug 2015
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Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for giving us a call! We are here anytime. Sincerely, Megan Drabek Drabek & Hill, Inc."
Janice M.
Jul 2015
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Response from Drabek & Hill Air Conditioning & Heating Inc.
"Thank you for your review! Call us anytime. Sincerely, Megan Drabek Drabek & Hill, Inc."
Colleen B.
Jun 2015
Furnace works fine but come June 8th when we turned on the Air Conditioner for the first time and it wasn't working. Their tech neglected to connect all components correctly so no AC. Had to either wait a week for them to come out in high temps or pay for another company which we had to do. Shockley's got it working correctly very quickly and came out the next day thankfully. Called Drabek and Hill back to notify them of their technicians mistake but not really interested in hearing about it.
Response from Drabek & Hill Air Conditioning & Heating Inc.
"Dear Ma'am, Thank you for taking the time to write this review. We take pride in our customer service operations and in this case, we were lacking. I will look into your initial service call and give you a phone call to discuss your concerns. There have been times in the peak heat of the summer where we like to give customers a firm appointment whenever we can, but also try our very best to work them in sooner, most of the time within 1-2 days. I apologize that we could not get to this call soon enough. Thank you, Megan Drabek Drabek & Hill, Inc."
MICHAEL M.
May 2015
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Response from Drabek & Hill Air Conditioning & Heating Inc.
"Dear Sir, I apologize that you had a negative experience with our company last summer. You placed a service call on the morning of Wednesday, July 16th and our technician promptly arrived at your home by 9am that same morning. We added 1 lb of refrigerant to the system and also replaced a contactor. After cleaning the outdoor coil and turning the system back on, you discovered the unit was not running properly and called our office back. We did not hesitate to apologize and get a technician back to your home. He arrived by 11:30 am. I sincerely apologize for the inconvenience and that we had to visit your home twice to fix the problem. We tried to respond as quickly and as professionally as we could and, of course, did not charge anything additional for the second trip. While mistakes sometimes happen, we try to do the job right the first time. When we fail at this, we try our best to remedy the problem as quickly as possible. Thank you, Megan Drabek Drabek & Hill, Inc."
Licensing
State Contractor License Requirements
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FAQ
Drabek & Hill Air Conditioning & Heating Inc. is currently rated 4.8 overall out of 5.
Drabek & Hill Air Conditioning & Heating Inc. accepts the following forms of payment: CreditCard
Yes, Drabek & Hill Air Conditioning & Heating Inc. offers free project estimates.
No, Drabek & Hill Air Conditioning & Heating Inc. does not offer eco-friendly accreditations.
No, Drabek & Hill Air Conditioning & Heating Inc. does not offer a senior discount.
Yes, Drabek & Hill Air Conditioning & Heating Inc. offers emergency services.
No, Drabek & Hill Air Conditioning & Heating Inc. does not offer warranties.