BRYAN'S FLOORING
About us
Bryan's Flooring has been a proud member of the South Oklahoma City community for since 1978. Come in and let us show you why we have been in business for almost 40 years. Our sales team, our selection, and our installation all work together to create a wonderful buying experience in the most important place in your life, YOUR HOME!!
Business highlights
Services we offer
All flooring installation, backsplash, carpet, hardwood, tile, vinyl plank
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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The carpet layers started very late in the day, and we were shocked by the job that was done. The pattern going up the main staircase was not centered. I had asked him when he started, if he shoudn't start at the bottom since this was the focal point of the entry, but it fell on deaf ears. There were black marks on every newly painted wall. A seam runs the length of the upstairs landing and does not lay properly; and the carpet was not tucked properly as it abutted the bannister. It was near midnight when they finished up, and my husband and I did most of the cleanup, just to get them out of the house. I might mention at this point that one of the layers..they were brothers, kept talking about what nice carpet it was, and how he'd like to have a nice piece of it for his mobile home.
The next morning I phoned Mr. Bryan to discuss the problems with the install. He had been very rude with me the previous day regarding the carpet problem, so I knew it would probably be a waste of time. He not only did not care how they had installed the carpet, but further informed me that the job had taken several yards more to do than they had anticipated, and that I owed him more money. This is after they had measured not once, but 3 times. I also had the computer diagram they had provided the installers with the pattern of how to cut for the pattern, and it showed the yardage I had paid for. And, what I had left, were 3 throw rug size pieces as per the diagram. Mr. Bryan informed me they would not fix the stairs; they would not be doing anything for us. He did so in a rude and vile manner, using foul language and referring to me in profane terms. Later his salesman contacted us, apologized, and hired our painter to retouch the walls. They could do nothing about the stairs, as they could not get additional carpet in that pattern.
I must also tell Angie subscribers that after mentioning my bad experience with this company to my neighbor, she said she wished she had known before we went there, as she had an extremely bad experience with Mr. Bryan with very poor workmanship, and he had also used profanity with her. She also mentioned she had an attorney involved in a dispute with his company because of their poor workmanship and product.
Licensing
State Contractor License Requirements
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