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SERVPRO of Norman

About us

Servpro of Norman & South Oklahoma City is a national company franchise that is family owned and operated in Norman, OK. We have been providing emergency fire/water damage cleanup, mitigation and restoration services in Norman as well as the Oklahoma City metro area and central Oklahoma since 2002. All employees are background checked and certified through the Institue of Inspection Cleaning and Restoration program. Our focus is to minimize damage and prevent further damage. We work around the clock 24/7 365 to assist with the previous services mentioned and we specialize in insurance claims. We are on several insurance companies preferred vendors programs such as State Farm, Allstate, Liberty Mutual, AAA, the Hartford, Safeco, and many others. If you live in Norman or the Oklahoma City area and have a water or fire damage insurance claim, chances are you will be getting a call from us because we have been contacted by your insurance company. However, we hope to be the first call you make if you need some help. We can be your resource for anything water/fire/cleaning related. Additional phone number - (615) 451 0200. Additional DBAs - Servpro Intellectual Property Inc, Servpro.

Business highlights

Emergency services offered
23 years of experience

Services we offer

Water damage cleanup, carpet and floor cleaning., fire damage

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.17 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
14%
2
14%
1
0%
Showing 1-7 of 7 reviews
Kamil N.
Mar 2015
5.0
Yes, I recommend this pro
unknown

Karen B.
Sep 2013
4.0
$3,000
They were very busy as our town had received unusually heavy rainfall which resulted in flash flooding. However, after they made their initial assessment, it took hours for them to return to begin the work. They two workmen were very cordial and did a good job; however, we thought their pricing was really expensive and over priced. This wasn't the first time we had ground-water flooding and this service was about 4 times more expensive than we have ever paid. But, we were desperate to get the water removed as the carpet and bad were new and had only been down 3 weeks.
Response from SERVPRO of Norman
"We are sorry that Ms. [member name removed] thought our pricing was out of line. We use Xactimate pricing for all of our services which is the standard for our industry. Most contractors, insurance companies, and restoration companies use Xactimate for pricing their services."

Warren W.
May 2013
5.0
Yes, I recommend this pro
$500
Amazing job. They were extremely courteous and professional. Let me know what they would be doing and got to work immediately. The results beat my expectations. I didn't know my carpet could look so clean. I highly recommend the tile cleaning. People don't have this done on a regular basis and it's easy to forget how your tile and grout should actually look. Servpro brought it back to life. I will definitely call on them for their services again. Carpet and tile look practically brand new!

S. H.
Jul 2012
3.0
$120
It's a focused service. The technician really didn't like giving me what I needed. Being in a condominium complex, some things aren't entirely up to me, especially for exterior problems or things caused by exterior problems. He gave me a hard time. But I had understood what I had called him for and I was getting a report. His computer went down and he had to retrieve information. Then I had to get a decoding of the information from him. He didn't send me any commentary and the charts didn't mean anything. It was difficult getting the kind of documentation I needed to pass on to my board of directors. I don't know how to compare the price but it wasn't cheap. The quality of the initial work was better than the results I got out of it. I won't use them again if I can help it.

Jennifer M.
Jan 2012
5.0
Yes, I recommend this pro
$189
.

John S.
Aug 2006
2.0
Yes, I recommend this pro
$340
It was pretty expensive, and not all the spots came out. Servpro were here right away, and very professional and friendly. I don't know if I would hire them again, because they did do everything they could, but my carpets just weren't clean enough.

MARGARET L.
Jul 2006
5.0
Yes, I recommend this pro
$120
I am pleased with the work done by Servpro. They were recommended to me by the place I purchased the carpet from. I am pleased with the results.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

SERVPRO of Norman is currently rated 4.1 overall out of 5.

SERVPRO of Norman accepts the following forms of payment: CreditCard

No, SERVPRO of Norman does not offer free project estimates.

No, SERVPRO of Norman does not offer eco-friendly accreditations.

No, SERVPRO of Norman does not offer a senior discount.

Yes, SERVPRO of Norman offers emergency services.

No, SERVPRO of Norman does not offer warranties.