
Rose Rock Veterinary Hospital & Pet Resort
About us
Rose Rock Veterinary Hospital & Pet Resort understands the special role your pet plays in your family, and we are dedicated to becoming your partner in your pet's health care. We treat your pet as we would our own. Our goal is to practice the highest quality medicine and surgery with compassion and an emphasis on client education. Our entire health care team is committed to providing personal attention to the unique concerns of each individual pet owner.
Business highlights
Services we offer
Vaccinations, anesthesia monitoring, client counseling, dental care, digital radiography, endoscopy, health certificates, in house laboratory, massage therapy, microchipping, pain management, pet care, pet resort & grooming., physical rehabilitation, puppy and kitten care, reproduction, surgery, therapeutic laser, ultrasound, video otoscopy
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 7% | ||
| 2% | ||
| 7% | ||
| 3% |
"Thank you for your feedback! We really appreciate it! We love that sweet boy of yours :)"
"Thank you for taking the time to provide feedback! We apologize that you were not called when your pet was ready to go home, but we will work to prevent that from happening again in the future."
"Thank you for your feedback! We really appreciate it!"
Unsurprisingly the cat didn't get better. So I used Angie's List, picked the best vet, and went at the end of the day. They actually saw us after they'd closed because we had waited for awhile. The vet that saw us was brand new, just graduated from school in May, and despite being the end of the day treated us just like it was any other time. He spent a solid 2-3 minutes listening to the cat's lungs as best he could, but couldn't find anything by listening and that we'd need a chest radiograph, which took them all of 5 minutes to do. The radiograph came back saying there was just a bare sign of the donut-shaped striations typical of asthma - but he'd like to get a radiologist to confirm it, and sent me home with prednisolone as that'd be less taxing on the cat's liver in the long run instead of regular prednisone - it's more expensive, but that's what I have pet insurance for. The vet called today and said the radiologist confirmed what he saw, and that he'd like to go ahead and do blood work to make sure there's no infectious disease processes at play. We brought the cat in, they drew blood, and sent us on our way tonight. The vet then called at 9:30 PM, two hours after the clinic had closed, and confirmed the blood work was normal - which basically meant a near guaranteed inflammatory diagnosis, and thus asthma.
All said and done I'd *much* rather have a vet that takes the time to pay attention to my cat, and upon seeing a test result that's not 100% conclusive (the radiograph) admitting that they'd feel more comfortable with a consult to confirm what they were seeing. It's what any doctor would do with a person. It was nicer still for the vet to rush the blood work right as they were closing so they could know if the cat needed to be on a different drug as soon as possible.
Rose Rock is definitely where I'm taking my pets from now on.
"Thank you for your very detailed and thoughtful review! We really appreciate your kind words about our new veterinarian. We look forward to seeing you and your pets again in the future!"
Always very friendly, professional. Great, service. Our dog always comes home happy and smelling great after boarding.
The vets communicate well, and provide very competent care. They even sent a condolences card when my cat died. A little pricier than most, 'but worth every penny and more
"Thank you for your feedback! We really appreciate the kind words."
"Thank you for taking the time to write a review of your experience with us! We appreciate the feedback and are thrilled to hear that your experience, as well as your pet’s, was pleasant."
"Thank you for taking the time to leave your feedback. We are happy to hear that you have been pleased with your visits, as well as Dr. Gillock. We hope that you continue to have good experiences with us."
"Thank you for your feedback. We are glad to hear that we have exceeded your expectations, and hope that we continue to do so."
"We are disappointed to learn that your pet was not clean upon departure, as we try to ensure that all pets, even those not getting a bath, are clean when they go home. If there’s ever anything that you are not 100% satisfied with, we like to hear about it immediately, so please feel free to call and speak to Crystal, our Practice Manager, at any time. We really appreciate your feedback."
"Thank you for your feedback!"
"We are sorry that you feel that your final experiences with us were not pleasant, and we wish you would have let us know as sooner. If you would like, our practice manager, Crystal, would really appreciate being able to discuss the situation with you further. You can call her at 405-321-3361."
"Thank you for your feedback! We really appreciate it!"
One note: I bought the $79 deal but it wasn't applied to my dog's stay. I don't think that was Rose Rock's fault; I had a hard time trying to figure out from Angie's List how to apply the coupon after I purchased it.
"Thank you for your feedback! We love to hear that you were pleased with our services. We look forward to seeing you again in the near future!"
"Thank you for your feedback! We really appreciate it!"
"(removed member name), thank you for your feedback. We are glad that we could help your sweet kitty, and really appreciate your very kind review."
"Thank you for your very valuable feedback. We greatly appreciate it!"
"Thanks so much for your feedback! We really appreciate it!"
Licensing
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