Oklahoma Generator

3.7(
5
)

Generator, Electrical

About us

We are central Oklahoma's highest rated GENERAC dealer by our customers. We strive for perfection and to provide the best installation possible. When you are making a purchase for a piece of equipment you have to depend on, cutting corners is not the answer. Oklahoma Generator will make sure you have everything you need, and nothing you don't. For a free "in-home" or "business" estimate, please call 405-321-6631 or email at sales@oklahomagenerator.com.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Electrical, generator sales & installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.75 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
20%
3
0%
2
0%
1
60%
Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
3.9
responsiveness
3.5
punctuality
4.2
Write a review
Showing 1-5 of 5 reviews
Paul O.
01/2016
1.0
electrician, generator service
  + 0 more
unknown
Description of Work: We e-mailed this company on 11/29/15 regarding installing a home generator and it has been a month and a half and still no response. I understand people may be busy but I think over a month is enough time to have responded to an e-mail even if to say you are too busy to take on new customers.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Oklahoma Generator
We are currently not accepting new customers. We take pride in taking care of our existing customers before signing new customers. My customer service is the highest rated in central Oklahoma. We are sorry we cannot get to every new customer at the current time. We have received a "higher than normal" call volume since the violent weather early this year and I refuse to grow rapidly with the temporary market and sacrifice our quality. I always return all existing customer's phone calls and good things are worth the wait. I'm sorry we can't please everybody, but our existing customers come first.
William Davis D.
01/2016
4.0
electrician, generator service
  + 0 more
unknown
Description of Work: Complete sale and install of a 22k Generator. Also, included relocating and upgrading electric panel
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$11,000
Response from Oklahoma Generator
Mr. [Member Name Removed], I believe you have the wrong contractor. We are owner operated and I personally communicate with all of my "customers" and do not recall talking with you and I have checked our computer system and do not show an invoice with your name or address. Please make the correction and have a nice day.
linda a R.
10/2013
5.0
generator service
  + -1 more
We contacted Robert Robb from Oklahoma Generator and Electric when we were experiencing problems with our Generac 20kw and only after multiple calls to the seller that were not returned. It turned out that the original seller/installer was not licensed for installation according to Oklahoma City Code Enforcement inspector. Upon inspection it was not up to code and that gave me additional concerns on the factory warranty. Mr. Robb and crew reinstalled the generator and both the electrical and natural gas city code inspectors commented on the hight quality of work. All of Oklahoma Generator's personnel were very knowledgeable, professional, and customer friendly. I would highly recommend this company to anyone in the market for home generators.
Description of Work: Reinstall home generator to code.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,520
Diana G.
08/2013
1.0
I called this company for an in house generator estimate. I got a recorded message from a Robert to leave a voice mail.This voice mail was left on 8-22-13. He never called me back. I left another voice mail on 8-26-13 and he did not call back again. I would hate to have his generator at my house and need to get ahold of him for service.
Description of Work: nothing
Rating CategoryRating out of 5
responsiveness
1.0
Response from Oklahoma Generator
We take pride in taking care of my existing customers before signing new customers. My customer service is the highest rated in central Oklahoma. We are sorry we cannot get to every new customer at the current time. We have received a "higher than normal" call volume since the violent weather early this year and I refuse to grow rapidly with the market and sacrifice our quality. I always return all existing customer's phone calls and good things are worth the wait. I'm sorry we can't please everybody, but our existing customers come first.
Ron H.
05/2013
1.0
I requested estimates from two companies for complete home generator install one of which was from this company. My experience in the beginning was favorable and professional. Robert's estimate came in significantly higher than my competing bid. When I notified Robert of this by e-mail, I let him know the dealer was an authorized dealer as he had told me to check for, mentioned the owner of this company was on the national board of generac dealers and that reviews about this company were very positive. I even offered to share the estimate if he was interested. This is where it went downhill. Robert responded back to me: "Good Luck, You'll need it." I found this to be very unprofessional and a sign of immaturity and weakness of character. It made me very happy that I did not choose him for the install. I sincerely hope this was an isolated incident but as long as he claims to have been in business, I doubt it.
Description of Work: Received estimate for complete home generator install
Rating CategoryRating out of 5
value
1.0
professionalism
1.0
punctuality
4.0
Response from Oklahoma Generator
While we never conducted business with [member name removed], we did indeed give him an estimate. [member name removed] apparently received a bid from a competitor of ours. Every time there is a storm, some of this competitor's customers are calling us because he won't return their calls. Not to mention, every time we come in behind said competitor, we find several issues with "fudged" calculations to perform a cheaper install. They also use cheaper grade materials and do not include high quality surge protection and monitors in their basic installation as we do. [member name removed] contacted me and asked why my bid was higher, I mentioned that he should read reviews (mainly Generac website) where dealers are judged by their install and customer service, [member name removed] then began to inform me of said competitor's accreditations and I was not interested in further explaining or debating my bid any further and replied to him "good luck with that, you'll need it" because I believe he will.

    Contact information

    1824 Atchison Dr Ste E, Norman, OK 73069

    www.oklahomagenerator.com

    Service hours

    Sunday:
    10:00 AM - 5:30 PM
    Monday:
    7:00 AM - 5:30 PM
    Tuesday:
    7:00 AM - 5:30 PM
    Wednesday:
    7:00 AM - 5:30 PM
    Thursday:
    7:00 AM - 5:30 PM
    Friday:
    7:00 AM - 5:30 PM
    Saturday:
    10:00 AM - 5:30 PM

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Generator,
    Electrical

    FAQ

    Oklahoma Generator is currently rated 3.7 overall out of 5.

    Sunday: 10:00 AM - 5:30 PM

    Monday: 7:00 AM - 5:30 PM

    Tuesday: 7:00 AM - 5:30 PM

    Wednesday: 7:00 AM - 5:30 PM

    Thursday: 7:00 AM - 5:30 PM

    Friday: 7:00 AM - 5:30 PM

    Saturday: 10:00 AM - 5:30 PM

    Oklahoma Generator accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Oklahoma Generator offers free project estimates.
    No, Oklahoma Generator does not offer eco-friendly accreditations.
    No, Oklahoma Generator does not offer a senior discount.
    Yes, Oklahoma Generator offers emergency services.
    Yes, Oklahoma Generator offers warranties.
    Oklahoma Generator offers the following services: Electrical, generator sales & installation.

    Contact information

    1824 Atchison Dr Ste E, Norman, OK 73069

    www.oklahomagenerator.com

    Service hours

    Sunday:
    10:00 AM - 5:30 PM
    Monday:
    7:00 AM - 5:30 PM
    Tuesday:
    7:00 AM - 5:30 PM
    Wednesday:
    7:00 AM - 5:30 PM
    Thursday:
    7:00 AM - 5:30 PM
    Friday:
    7:00 AM - 5:30 PM
    Saturday:
    10:00 AM - 5:30 PM