Exterior Solutions By Craig's Roofing Inc
About us
Exterior Solutions by Craig's Roofing, Inc offers residential roofing and commercial roofing services. Our company has been serving the Tulsa Metro area and the surrounding communities for over 24 years. We are a licensed roofing contractor in the state of Oklahoma (OK80000241 COM END), a GAF Master Elite Contractor, and a Mule-Hide Legacy Roofing Contractor. At Exterior Solutions by Craig's Roofing, Inc we focus on providing a positive customer experience and quality services. We have an A+ rating with the BBB. All our employees are drug tested and background checked. We require no payment until your project is complete.
Business highlights
Emergency services offered
31 years of experience
Services we offer
Construction-Decks, Etc. When it comes to residential or commercial exterior improvements we really are the “one stop shop”, Flat (TPO), Garages, Gazebos, Metal, Roofing-Composite, Room Additions, Seamless Gutters, Siding, Windows, and storm damage. No job is too big or too small., offering value and convenience to our customers. All our services are provided for new construction, repairs, replacements, routine maintenance
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.49 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 11% | ||
| 0% | ||
| 0% | ||
| 11% |
Showing 1-9 of 9 reviews
Patrick N.
Apr 2015
unknown
Leslie M.
Mar 2015
I had a little bit of a problem getting a quote in the first place and then getting them scheduled for the job, but once I was on their schedule, they showed up when they said they would, finished when they said they would--even staying very late one evening and coming back on on a Sunday morning to get it done. The workers worked very hard the whole time they were here. We have had a lot of work done on our house in the last couple of years, so I have a lot of work teams to compare them to! While they were here, apparently two of them had a spat but their supervisor handled it extremely professionally. I could not have been more impressed. That kind of thing is going to happen when a small group of people work so closely together under difficult working conditions. (It was extremely hot the week they were here!) It was handled so very, very well. Not only did he address it with me, but I felt like he did a good job of resolving it in a kind manner with each of them, while also putting a stop to it. The roof is perfect--all details were finished very well. No leaks at all (and it's been over a year now). I got several quotes and theirs was one of the highest, but they have been in business a long time, they are professional, and they warranty their work and that has value to me that I was willing to pay for. I'm not sorry that I paid more. I would hire them again and I would recommend them to friends and relatives.
Lauran F.
Sep 2014
unknown
Response from Exterior Solutions By Craig's Roofing Inc
"Thank you so much for the review. It has been a pleasure working with you and glad we were able to help you with the insurance process. If our services are needed in the future please do not hesitate to call."
Dave W.
Jan 2014
They did a good job. They were here when they were supposed to. There was one minor problem with water leaking, but I called them and they came right out to fix the issue.
Response from Exterior Solutions By Craig's Roofing Inc
"Thank you for your review. We strive for perfection and appreciate your honesty. We are here to solve people's construction problems and take care of their needs."
Mary T.
Dec 2013
So far it has not leaked, which is a success.
Response from Exterior Solutions By Craig's Roofing Inc
"Thank you for your response. We appreciate the A rating. I did notice you gave less than A on a couple items. Please note that we always give our Straight Forward Pricing before we start work and only after the price is approved. If that was not the case, please notify me so I can address the issues. Thank you, Craig"
Rudolf T.
Mar 2013
The work began at 7 AM and was completed by 5 PM
The weather was favorable, and all 4 men worked steadily and worked as a team with the leadership from Arturo.
Arturo was very cordial with all my questions and with his crew.
The weather was favorable, and all 4 men worked steadily and worked as a team with the leadership from Arturo.
Arturo was very cordial with all my questions and with his crew.
Response from Exterior Solutions By Craig's Roofing Inc
"Thank you for trusting us and allowing us to come back and finish another job for you. We hope you continue to be satisfied and will continue to allow us to help you make your home your most desirable place to be."
Brian R.
Feb 2013
Very professional job, and Craig is a very kind person. Am very happy with the looks of the roof, and the crew was very insistent on making sure they had all the excess nails and debris picked up. There was one man that did nothing else but pick up trash.
Response from Exterior Solutions By Craig's Roofing Inc
"(Member name removed) thank you so much for taking the time to write a review for us. We hope you continue to be satisfied with the work done and do not hesitate to contact us with any issues you may have. Have a wonderful day!"
Christy L.
Jan 2013
They broke my trees, and they did not clean up like they said they would. Then they left nails sticking out of the roof, and nails all over the roof which still blow off every once in awhile. He also voided my warranty on my windows when he screwed through a bunch of them.
Response from Exterior Solutions By Craig's Roofing Inc
"Thank you for the input. We had originally bit this job about 6 months before we did the project. The customer had hired someone else to do the job. He delivered about half the materials, collected $1,000 for about $600 worth of shingles and never came back. (removed member name) later told me he may have stolen the shingles from his company he worked for. We tried very hard to take care of this customer as she had already been scammed. We purchased the remaining material, so that we could finish the job. Even though our agreement was for labor only. The roof was steep and had 6 layers of shingles, which we had to remove, install all new decking, and frame a small roof over the flat area on top. We did actually damage a small limb on a tree next to her home, but that was the only damage to the home in any way. At the end of the project, we were called back to the home at least a dozen times for small complaints like dust on the siding, or a screw not being where she thought it should be installed, etc. We answered every concern and then had to settle for partial payment, because she said she had no way to come up with the total of our agreement, plus the additional materials she got shorted (by her original roofer). I feel 100% confident that everyone from my company that were involved with this project went above and beyond for this customer. I hope no one else has to deal with this type of problem. I also hope that anyone who reads these reviews, understands that we at Craig's Roofing strive for 100% customer satisfaction. We have built our business on trust and doing whats right, and maintain a very good customer relationship with 99% of our customers. Unfortunately, not all projects go 100% perfect every time, but we stand behind 100% of our work and will never run from our duties. We still finished this customers project, in spite of everything."
Homeowner
Jul 2006
I HIRED THEM BECAUSE MY NEPHEW RECOMMENDED THEM TO ME. I AM VERY HAPPY WITH THE WORK THAT WAS DONE. THEY MADE SURE THAT EVERYTHING WAS CLEANED UP BEFORE THEY LEFT.
Response from Exterior Solutions By Craig's Roofing Inc
"Thank you for your positive review. We strive to meet all of our customers needs and maintain our clients for life."
Licensing
State Contractor License Requirements
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FAQ
Exterior Solutions By Craig's Roofing Inc is currently rated 4.4 overall out of 5.
Exterior Solutions By Craig's Roofing Inc accepts the following forms of payment: CreditCard
Yes, Exterior Solutions By Craig's Roofing Inc offers free project estimates.
No, Exterior Solutions By Craig's Roofing Inc does not offer eco-friendly accreditations.
No, Exterior Solutions By Craig's Roofing Inc does not offer a senior discount.
Yes, Exterior Solutions By Craig's Roofing Inc offers emergency services.
No, Exterior Solutions By Craig's Roofing Inc does not offer warranties.