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Acme-Reese Air Conditioning

Heating and Air Conditioning

About us

Central heating and air conditioning sales & service. Have been in business over 40 years. Bonded and Licensed and fully insured. We work out of an actual office with secretaries to take your calls during business hours and an actual answering service with real people to take your calls after hours.

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

We repair and install central air conditioning and heating equipment. We give estimates to replace old equipment or install new systems. We have limited commercial refrigeration knowledge. We can make duct system repairs and can install new duct systems. We also take Visa and Mastercard as other methods of payment in addition to check or cash.

Services we don't offer

We are not plumbers, electricians, or duct cleaners. We do not work on home refrigeration. We do not work on window units or floor furnaces or wall furnaces.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.88 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
25%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-8 of 8 reviews

Christopher M.
05/2017
4.0
heating & air conditioning/hvac
  + -1 more
Noticed it was a problem for the electrician and did not try to do it on their own. Also, would come back with no charge as soon as the electrician fixed the problem, with further ado.
Description of Work: Check up on HAV for the summer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

Nick Y.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Acme-reese had good ratings for our area so I called them hoping it was something simple and not too expensive. It wasn't. However, I've been thoroughly pleased with everybody at Acme-reese. The Technician, Doc, called and scheduled when he would arrive. And he actually arrived at the scheduled time. He was quick to diagnose the problem and called right away with the news. He explained our options and arranged to call back with an estimate of the repairs. He followed up as promised and scheduled the work to be completed the following week. However, an opening came up in their busy summer season so he called back to see if we would be available to start the work earlier. I've worked with many contractors and can't remember that happening before. All went well and ahead of schedule but early the next morning after the work was complete our entire evaporator unit froze into a block of ice. Early the next morning, Saturday, I called and got ahold of the answering service and left a message. I fully expected it to be Monday before I heard back but much to my delight another Technician, Jimmy called and said he was already in our area and would be over in 10 minutes. WOW! Now I'm even more impressed. It's not how companies behave when everything goes right as much as when something goes wrong that sets them apart. Acme-reese and all their people went above and beyond to respond to our initial call as well as our additional needs. They are superior in quality of service to any other service company I've dealt with in the past. I can buy the same products from several vendors but will never consider any other company for our a/c needs again because of the service.
Description of Work: Our air condition compressor quit and had to be replaced along with the evaporator unit due to refrigerant upgrades required by EPA regulations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Elizabeth G.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: He checked out the heating and A/C system in our new house to make sure it was in working order. He topped off the Freon and ran the heater through all of the cycles to be sure it was functioning properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

William S.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced an old rooftop heat-pump AC unit with a new larger one. Went well except for a puncture to the curb flashing of unit in roofing material in the process. Temporary fix (sealant) didn't work. Replaced roofing membrane.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Jim F.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Acme does good, consistent work.
Description of Work: Installed new thermostat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Roger W.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned outside air unit and put two lbs of freon in unit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

James L.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
They had to disassemble and remove the heater in order to get to the cooling coil drain pan and the broken connector. I had them come out and give me a quote for the work. They were able to come out within 2 hrs of my call. The repair man was able to assess the problem promptly. He also noted the age of my current heating unit and offered to give me a quote on a replacement unit. (I already knew it is coming to it useful life span) He left with measurements and returned within the hour with a quote for the proposed work as well as quote for a new heating unit and cooling coil. The quote was within those I expected, neither the highest or the lowest. We scheduled to have my work done at a time that was convienient for me, which was not an issue. The did call the day before to confirm the crew would be on time the next day. They arrived, scoped out the job and started the work. The crew was very knowledgeable, personable and friendly. They explained what they needed to do in order to complete the job, guesstimated an approx amount of time to complete the work. The older gentleman also pointed out a couple of other potential issues. They kept me informed when they left for lunch and again when they returned. They completed the work without problems. Before they reassembled the unit after repaing the platform, they had me come look at the work they had done. Again the older gentleman showed me the absolutely filthy cooling coils that was impairing the cooling efficiency of the unit. He and his assist. cleaned out the coils, cleaned up any mess they had made and reassembled the whole unit. I did take advantage of one of the suggestions they had made and had them move the air filter to inside the house for much easier access. They did let me know it would be an additional fee for those parts prior to installation which was agreeable to me. I will Definitely be using Acme-Reese again. They more than met my expectations. They were forthright, upfront, ontime, professional and honest with me at all times.
Description of Work: I needed to have the Heater/Air Conditioner platform base in the utilities room replaced and the condensation line from the A/C cooling coils repaired as that was what had all but destroyed the platform base. The unit was blowing the condensation out of some poorly maintained A/C ducting (prior to my purchse of the house) and had all but rotted through the platform base on which the house heating unit, A/C cooling coils, and 60 gal water heater were sitting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$925

julie B.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
Our AC went out just after 5 PM during the record setting hot spell of 100+ temperatures, after a few calls to rude dispatchers at other companies who wouldn't get us help for at least four days, we got hold of Acme Reese. They sent out a technician who was here within an hour. He quickly diagnosed the problem, a bad capacitor, and had our AC running again in around 30 minutes.
Description of Work: Diagnosed and replaced a bad dual capacitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

    Contact information

    304 CALLAHAN, Muskogee, OK 74403

    www.acmereeseairconditioning.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Acme-Reese Air Conditioning is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Acme-Reese Air Conditioning accepts the following forms of payment: Check,MasterCard,Visa
    No, Acme-Reese Air Conditioning does not offer free project estimates.
    No, Acme-Reese Air Conditioning does not offer eco-friendly accreditations.
    No, Acme-Reese Air Conditioning does not offer a senior discount.
    Yes, Acme-Reese Air Conditioning offers emergency services.
    No, Acme-Reese Air Conditioning does not offer warranties.
    Acme-Reese Air Conditioning offers the following services: We repair and install central air conditioning and heating equipment. We give estimates to replace old equipment or install new systems. We have limited commercial refrigeration knowledge. We can make duct system repairs and can install new duct systems. We also take Visa and Mastercard as other methods of payment in addition to check or cash.
    We are not plumbers, electricians, or duct cleaners. We do not work on home refrigeration. We do not work on window units or floor furnaces or wall furnaces.

    Contact information

    304 CALLAHAN, Muskogee, OK 74403

    www.acmereeseairconditioning.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed