
Pippin Brothers
About us
At Pippin Brothers, we provide homeowners with complete comfort systems that suit their individual needs. We take special pride our craftsmen, who are highly trained and certified to complete the full range of plumbing, heating, air conditioning, and air quality projects. From designing and engineering, to installing, maintaining and repair, our entire company works hard to make your experience hassle-free and enjoyable. From the professionalism of our sales engineers, to the dedication of our field personnel, we are committed to delivering you the best quality service. We serve Lawton, Duncan, Altus, Chickasha & southwest Oklahoma.
Business highlights
Services we offer
Ac & plumbing work., Heating
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
50% | ||
14% | ||
14% | ||
7% | ||
14% |
The process started on a good note. The salesman was very thorough and explained to us what work needed to be done in order to make our house more energy efficient. He was the bright spot. When the work actually started, it became apparent that the laborers weren't going to live up the expectations that were set for them. They missed appointments, left huge messes in our house, garage and yard for us to clean up, cut unnecessary holes in our walls and just generally forced us to watch them like a hawk at every turn.
The initial job was supposed to take a week...it wound up taking SIX weeks. And even after that much time, we still had things that weren't completed. It was only after we contacted the BBB and Angie's List that they came back and half-heartedly tried to appease us. Sadly though, some things still remain undone or unsatisfactory to this day. But at this point, we've decided to live with these shortcomings because further visits from Pippin Brothers are unlikely to yield any real solutions. It really seemed like as soon as we paid them, they stopped trying to satisfy us.
In the end, we have a good, solid system that seems to work well and is saving us quite a bit of money monthly as compared to our old system. There are still reminders of our bad experience with Pippin Brothers that we find unsettling but have learned to live with. We saved for years to have this work done to our house. It should have been a good experience but it wasn't. Live and learn.
up for the monthly plan - it's a good deal - and would highly recommend
them.
The repair took about an hour and a half - Terry was mentoring a newer plumber, who is learning the trade at Great Plains Technology Center. The system is now running nice and cool, as it should be -- Terry discovered that the system was being starved of air because of a extra filter in the air intake - he told me to get rid of it and to just use the cheap-o brands of filters on the furnace instead of the high octane ones I had been using. He explained the higher priced filters were meant for a high efficiency unit, which mine is not....good to know even though it is only 9 years old! That alone will save me between $50 to $100 a year in filter costs alone!
Pippin Brothers is the only company I would ever use. Their prices are fair, they offer discounts if you become a Service member, which also has perks like free annunal Heating (Fall) and Cooling (Spring) Maintainence of your system. And I get great information from them about how to maintain my system - and even when I called on one of their A/C sales flyers, and they sent out a tech, he told me my system is running well and did not need replacing.
Licensing
State Contractor License Requirements
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