Happy Carpet Cleaning | The DEEP Cleaning Experts.
About us
Professional Cleaning Services has been serving Lawton & Fort Sill since 1996. PCS offers a wide-variety of cleaning services ranging from Carpet Steam Cleaning to Air Duct Cleaning. PCS is fully insured & bonded For more information, please visit us on the web at www.LawtonPCS.com "Leave the Cleaning to Us" We support our Military. Military save 10% off all services. "Thank you for Serving"
Business highlights
Emergency services offered
29 years of experience
Services we offer
Air Duct Cleaning, Bleach Spot Repair/Spot Dyeing, Carpet Cleaning, Carpet Stretching, Chimney Sweep, Concrete jet washing, Dryer vent cleaning., Pet Odor/Urine Removal, Red Dye Removal, Tile & Upholstery Cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.06 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 33% | ||
| 0% | ||
| 0% | ||
| 17% |
Showing 1-6 of 6 reviews
Jake P.
Dec 2013
I used Happy Carpet Cleaning | The DEEP Cleaning Experts.
Jennifer G.
Aug 2013
Floor was just slightly damp when he was complete so it did not take long to finish drying. I had to vacuum the floor when it was dry because small hair balls were left on the carpet. The carpet was generally clean but the high traffic area were still noticeable. I had wanted my car interior done and told the reservationist at the time but he was not prepared to do the car. I was not able to reschedule due to my schedule. The receipt I was given had the logo of various carpet companies so I can only assume they are interconnected.
Response from Happy Carpet Cleaning | The DEEP Cleaning Experts.
"(member name removed), Thank you for the review and rating. We appreciate your business. As always, we strive for 100% customer satisfaction. Yes, normal dry time for carpet is on average about 3-4 hours. However, that can be affected by the outside humidity. Higher the humidity the longer the dry times. I apologize the technician was not ready for your car interior. When your schedule permits, please give us a call and we will be glad to come clean your car interior. Again, thank you for your business and we hope you will choose Happy Carpet Cleaning again."
Tammy P.
Mar 2012
They did a good job on the carpet and upholstery, but a horrible job on the grout. They couldn't get it clean and they came out twice, which is great customer service. They don't use the water run-off system so they didn't make a mess in my front yard.
Response from Happy Carpet Cleaning | The DEEP Cleaning Experts.
"Dear Member, Thank you for the comments and feedback. We strive to provide our customers with 100% quality service at affordable prices. We are glad you were happy with the carpet cleaning. As the technician should have explained, although the grout is "clean" some stains can not be removed. We can clean multiple times and each time they will come a little lighter, but grout is a form of concrete (sand & glue) and depending on the type of stain, can etch the grout leaving a permanent stain. Almost like transmission fluid or oil does to driveways. Thank you again for using Affordable Carpet Cleaning of Lawton. We look forward to serving you again in the future. Robert Brown President PCS, Inc."
Steve C.
Mar 2012
Several weeks ago we obtained a price quote for the service we needed which I found to be very reasonable. When it came time to schedule the cleaning the quote was still valid. We were contacted one day before the cleaning to confirm the appointment. We were called about 45 minutes before our scheduled appointment to see if the staff could come early as their previous appointment was finished. The staff member who came, Lynn, was very professional and very customer service oriented. He explained the cleaning process and based on our situation suggested an alternate cleaning that would better serve our needs. We agreed with his suggestion. He said that if we noticed any smells or other issues to call back and they would come back to deal with it. I would recommend this company to others.
Debra D.
Mar 2012
They are a good company. They were very easy to work with and they did a pretty good job.
Tammy P.
Aug 2011
Great customer service. Very professional. Price was "good", not "excellent". Its what I expected to pay. What was great was that they don't dump all their "dirty water" on your drive way/lawn. They use a "steam" method. Great, and I imagine it's better for the environment (no dirty chemical drain water into our rivers/lakes).
Licensing
State Contractor License Requirements
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FAQ
Happy Carpet Cleaning | The DEEP Cleaning Experts. is currently rated 4.0 overall out of 5.
Happy Carpet Cleaning | The DEEP Cleaning Experts. accepts the following forms of payment: CreditCard
Yes, Happy Carpet Cleaning | The DEEP Cleaning Experts. offers free project estimates.
No, Happy Carpet Cleaning | The DEEP Cleaning Experts. does not offer eco-friendly accreditations.
No, Happy Carpet Cleaning | The DEEP Cleaning Experts. does not offer a senior discount.
Yes, Happy Carpet Cleaning | The DEEP Cleaning Experts. offers emergency services.
No, Happy Carpet Cleaning | The DEEP Cleaning Experts. does not offer warranties.