Steller Roofing
About us
Family owned & operated.
Business highlights
Emergency services offered
24 years of experience
Services we offer
Roofing contractors. Interior and Exterior painting. Flooring of all sorts.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.616 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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81% | ||
6% | ||
6% | ||
6% | ||
0% |
Showing 1-16 of 16 reviews
Nicole R.
May 2015
Very well
Dianna F.
Sep 2014
I was very pleased as the Company Owner came and inspected the job. He then returned and did some additional work on the areas he didn't like. In addition, he stayed in contact with us throughout the whole process. The owner is very professional and the work was very reasonably priced!
Christi H.
Aug 2013
The roof is guaranteed for a year. You started to notice some leaks, which they came out and repaired quickly in the beginning. Since then, more leaks have continued to appear. They are becoming harder and harder to get a hold of. He was very professional, and things went well at first. As time progressed, this has just become a hassle that is hard to deal with that it's resulting in the low ratings.
Response from Steller Roofing
"Ma'am I was involved in a very serious car accident on July 12th so I am sorry I was not able to return any of your calls. This is the first I have heard about any problems and it will be dealt with. I did return your call 2 days after I got out of the hospital and you said you would call me back. I thought you were calling for me to do another roof for you I had no idea this was going on I appologize. Im going to get some guys out there immidately."
Carol Y.
Jul 2013
Gerald Helcher, owner of Steller Roofing, arrived earlier than expected and started to remove the damaged section of roof . He stated his crew would arrive in a few hours to replace the roof. In the mean time another customer called Gerald and a tree had just fallen onto her roof leaving a hole in her home. Gerald Helcher decided to send the crew scheduled to work on my roof to take care of the other customer's ememgency. He then remained at my house and with the help of one other person replaced my roof himself. Wow! I was impressed!! The weather was clear and he could have easily put me off to another day, but he didn't. I've referred him to my friend who was also impressed with his work. I had first used Steller Roofing in 2012 and would use them again if the need arises. I am a very please repeat customer.
Sarah H.
May 2013
We had heard about them through a radio commercial and in the Enid News so we wanted to give them a shot. We called a young man came to house a couple hours later and took measurements and informed us that somebody would be by the following day with the cost. The next day a pleasant young man named Gerald came over and explained what would happen. We signed a contract and gave a check for the cost of the material 2 days later a crew showed showed up and went to work. The new roof was done that day and we were so happy it looks wonderful. The neighbors had this company do thier roof last week as well.
Response from Steller Roofing
"We are very pleased that we were able to earn your business."
Paul S.
Jan 2013
The crew was small for a house the size of ours. the other crews in our area for a house the size of ours would have a crew of 6 men this crew had 3 most of the time, one day there were 4. We were told that the job would take 3 days ,it took 5days The overall job is average, what makes it average is that the shingle lines are not straight. This can be done by having the starting pieces the same & it was not done. The price wasvery good but I would have a hard time recomending them.
Response from Steller Roofing
"I wish that I had known much sooner about you not being as happy as what I like all of my customers to be. I always try and do what is necessary to make each and every customer 100% happy. You have my deepest apologies."
Carol Y.
Sep 2012
They arrived a bit late, but did excellent work. Mr. Gerald Helcher explained things and answered questions until I understood. Clean up was great. We are very pleased with his work.
Mike O.
Aug 2012
We heard about Gerald through friends because they knew that we were going to have some remodeling and roof work done.We called Gerald and he was unavailable to come out personally but sent one of his guys out to take measurements on everything. We were told that an estimate would be done and returned to us the following day but it actually took 3 days. Gerald personally came to deliver the estimate and walked us through everything step by step. He did ask for a pretty large down payment to begin work which did bring about initial concern so we did not sign a contract right then, instead we spoke with our friends and they assured us that the work would be completed so we reluctantly agreed and signed the contract the following morning. We had a wood shake roof which we had to completely replace and add decking, we also had a sun porch added on to our home. We were told that all would take 3-4 days to complete and it was actually completed in 2 1/2. Everything looks marvelous and we encourage anybody that wants work done in Enid to look no further than this company.
Response from Steller Roofing
"Your business was greatly appreciated and thank you for the kind words"
Lindsay W.
Aug 2012
They were quick and kept the property clean.
Response from Steller Roofing
"If there is anything that we can ever do for you please dont hesitate to call, thank you for everything"
Kenneth I.
Aug 2012
Gerald was freindly and cordial.
Response from Steller Roofing
"I hope that next time we can improve your views to all A"
Joseph B.
Jun 2012
I couldn't be happier with the experience of getting a new roof from Steller Roofing. Gerald Helcher was my estimator and supervised the job from beginning to end. He was always pleasant, helpful and professional. He never pressured me for decisions on color, add-ons, etc. I have utmost confidence in Steller Roofing because they did a superb job, were unfailingly polite, and were very clean and considerate. I have never seen such hard workers! They finished the tear-off of a double roof and installed a new one, complete with new venting, flashings, in 1 and a half days! The crew worked non stop with only a half hour break.I feel that the price of my new roof was reasonable and it looks terrific! I would recommend Steller Roofing to anyone!
Response from Steller Roofing
"It was a great pleasure working for you"
Stanley D.
Jun 2012
I expected a big mess with the old roof coming off and the new roof being put on.The crew worked quickly on both the house and the garage. Pulling off the old roof was a big job, but the crew got it off in record time. They were also careful to pick up all debris all around the house looking clean after they finished. The supervisor would answer all my questions. One of the best features of my new roof is that I never have to worry about it again. It will last a lifetime! There are not many things around the house that I can say that about. Thank you again for a wonderful experience with your company!
Response from Steller Roofing
"Member thank you for allowing us to work for you"
Eric W.
Jun 2012
I decided to sign a contract we gave 60% down and 3 days later a crew showed up at my house at 7:45 am. They worked all day long with 1 half hour lunch break and my yard stayed spotless the entire time they were there. There was a crew of 7 Hispanic gentlemen that were very respectful. But there was also a white on site supervisor to make sure everything was perfect. I will be recommending the company to anybody even if they only want a roof on their dog house. My fear of getting what you pay for have been washed with this company. They did a great job for a great price. The employees were awesome.
Nicole R.
May 2012
We heard about this company through a friend of the family that works for ABC Roofing Supply. He had told us that these guys do good work at a fair price so we got the number and called. The owner himself came out and spoke with us, heard our concerns and assured us that they could help. When he gave us the estimate it was $700 cheaper than anybody else so we were off to a good startwe set it up to be done 2 days later and it was. The biggest thing that impressed me was that once they got the old shingles off we were notified that we had 3 holes in our roof from bad wood well the guys went out and bought new wood and replaced the old and did not even charge us anything extra for doing it, any other company would have charged us for the extra work but not Steller. I recommend this company to everybody.
Gerald H.
Apr 2012
We did some research with some friends that work for the city asking about who has a good reputation for doing some roofing and construction work for us and Steller roofing and Construction was recommended. We found the owner Gerald's number and called him. He was so polite and personally came and spoke with my wife and I. He showed up on Monday at 8 am with his construction manager John and after listening to our concerns and wants they walked over everything step by step making sure that there was no misunderstanding. The got to work 2 days later and with in 4 days all was complete way beyond what we expected and it looks great. We have had some real bad experiences in the past with contractors and were leery about what we wanted done but we are genuinely impressed. Thank you Gerald, all of your guys were great.
Sarah H.
Mar 2012
My friend told me about this company called Steller Roofing and Construction knowing that I badly needed a roof. I called them for a free estimate and they sent somebody out that afternoon. The next morning the owner Gerald came to meet with me and he was great after hearing the price I immediately signed a contract. I was told that a crew would be here the following morning at 8am but they did not arrive til 8:20. They began working immediately and did not quit til 7 that night once it got dark, because of the size of my home and all that had to be done to it they said it would take 2 days to do the next morning the crew arrived again at around 8:20 but worked relentlessly until they had completed at around 2 that afternoon. I could not believe that they had finished so soon and it looks great. when my insurance company came out to do their inspection they said that it looked great and all of my neighbors have complimented me on it.
Licensing
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FAQ
Steller Roofing is currently rated 4.6 overall out of 5.
Steller Roofing accepts the following forms of payment: CreditCard
Yes, Steller Roofing offers free project estimates.
No, Steller Roofing does not offer eco-friendly accreditations.
No, Steller Roofing does not offer a senior discount.
Yes, Steller Roofing offers emergency services.
No, Steller Roofing does not offer warranties.