PHOENIX RESTORATION

The remediation services went smoothly.  They were highly professional, knowledgeable, affordable and got to my home quickly even though it was a weeknight.  The price was reasonable and they worked closely with me and my insurance company to make sure the claim was moving along.
They explained the process simply and kept me calm since I was freaking out.  We also used the plumber that they recommended and that service was outstanding also!

Jeremy was fantastic at showing us what we could do and reworking our floor plan to make sense of the space we had and how we could have a better "flow".  Tim and all of the crews that came out were awesome.  Tim stayed on top of things from the first day until we finished and always had a smile on his face.  We have no complaints whatsoever, we only wish we had done this 10 years ago, and we are currently working on another project with Phoenix for an investment property. 

Overall, I would say that Phoenix Restoration generally did a good job. The only issue I could see was that there was a "disconnect" at times between the different departments within the company. For example, if they were handling both your contents and re-construction it was difficult to get updates regarding progress etc. I would recommend that they have a Project Manager(s) that serve as a single person contact at the company rather than having to speak with 3 or more different people.