Gotcha Covered of Edmond

I hired this company for the window treatments on my remodel and I was BLOWN AWAY by the customer service. I actually messed up one of our blinds on my order and they were able to switch it out for me at no charge. If you want personal, hands on service, this is the way to go. My blinds look so much better than anything the box stores had to offer no charge.

We purchased a new home and Chad and Rebecca helped make the process fast and smooth. We contacted him and he came out the same day for measurements and product choices. Our house was completely installed and ready to go in just a few weeks.

Chad and Rebecca are incredible-friendly, timely, knowledgable and professional. We had problems with an outdoor shade that had been purchased approximately ten years prior from a local shade company, Blind Alley. I contacted Blind Alley and dealt with them for about three weeks, first confirming that the shade was out of warranty, then getting a quote to repair that did not address all issues and finally receiving a very high verbal quote to replace the shade entirely. There was never anything in writing provided nor any indication that replacement parts might be available from the manufacturer. I, ultimately, contact the manufacturer directly and learned that it was very likely that many of the existing components of the current shade could be reused and the existing shade rebuilt. They would not, however, sell me the replacement parts directly as they only sell to their licensed distributors. They initially recommended Blind Alley until I shared what I had already been through with them. They contacted Gotcha Covered in Edmond in my behalf and Chad came out within a couple of days-on time and disassembled my existing shade on the spot. He took pictures of the problem areas and called the manufacturer in my presence. Within 48 hours, I had a detailed written cost estimate to “rebuild” not replace my existing shade. Within less than three weeks, I had a “new” looking, fully operable shade at a fraction of the “new” price. Chad and Rebecca are the epitome of professionalism. They are young entrepreneurs trying to grow their business the right way. Use them!!! You will not be disappointed. Mike and Susan MCPherson, Nichols Hills, OK.

I had two screens installed by Gotcha Covered of Edmond this year and everything came out great! I chose this company after comparing with several others and I'm very happy that I made the choice I did. They offered the best value and the service was excellent.

Chad and Rebecca are the epitome of professionalism! They answered all of our questions and made great suggestions. The product is amazing and we have loved our remote controlled blinds. The quality is so great that we just keep adding more and more to our home.

Gotcha Covered did an outstanding job with our shades! They look great and function as advertised. The communication with them was excellent and delivery/installation was fast.