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COMPUTER ZONE INC

About us

Computer Zone started in 1996

Business highlights

Emergency services offered
29 years of experience

Services we offer

Service both PC and Mac

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.723 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
4%
3
0%
2
9%
1
0%
Showing 1-23 of 23 reviews
Karen T.
Dec 2016
5.0
Yes, I recommend this pro
unknown

Janet K.
Aug 2016
5.0
Yes, I recommend this pro
$200

Inspected and discovered what was wrong with my old laptop.  Searched for new video card but unable to find one as old laptop was so outdated.  I bought a computer, took it to them and Wayne knowing my usage said what I had bought did not have video card. I am not very computer literate as well over 65.   He was so kind as to find me a laptop at Amazon which I purchased.  It arrived at Computer Zone 2 days later.  They set it up with all my gaming choices! It was within my price range and I love it. 

Janet K


Blake W.
Feb 2016
5.0
Yes, I recommend this pro
$140
unknown

Susan D.
Feb 2016
5.0
Yes, I recommend this pro
$135
unknown

William S.
Dec 2015
5.0
Yes, I recommend this pro
unknown

Donna S.
Nov 2015
5.0
Yes, I recommend this pro
$200
Originally I thought I would need to take the computer in, which was fine, but Wayne called me and said he had a tech that had become available and would come by ( this was very great and I appreciated him following up in that way!)  Matt came promptly and worked several hours addressing multiple issues.  He was very professional and stayed until he had removed many viruses from my machine - he also made sure that my wireless printer was working on all my devices.  He gave me some helpful tips about IT issues.  Very pleased with the service!

Victoria N.
Apr 2015
5.0
Yes, I recommend this pro
$100
unknown

Bobbie W.
Feb 2015
4.0
Yes, I recommend this pro
$35
unknown

David A.
Dec 2014
5.0
Yes, I recommend this pro
$270
unknown
Response from COMPUTER ZONE INC
"Thank you very much for taking the time to review our business. I am glad were able to fix your MacBook and recover the data from the external hard drive. Please don't hesitate to email or call us again if we can help."

Mena G.
Dec 2014
5.0
Yes, I recommend this pro
$179
They are amazing. I have been using them for years. They have reasonable prices. I could have any problem with my computer, like spilling coffee or my dog chewing on it, and they still managed to make it work. They are very ethical about what they can do also.
Response from COMPUTER ZONE INC
"Hello, it's very nice to get a review from the regular customer. Please feel free to email or call us if there is anything else we can do for you. We appreciate your business and it's always a pleasure with with you."

Ronald S.
Aug 2014
5.0
Yes, I recommend this pro
$80
This is a repeat trip to Computer Zone. Although I am competent in software applications, many of the hardware elements are sort of a mystery to me. Computer Zone performs a complete and speedy analysis and corrects the condition. If extra expense is anticipated, they contact the customer and ensure he/she understands the problem and approves the expense.
Computer Zone is growing, and it's easy to see why.
Response from COMPUTER ZONE INC
"Thank you very much for your kind review and comments. Please don't hesitate to call us if we can help you again. We appreciate the opportunity to work for you!"

Betty T.
Jul 2014
5.0
Yes, I recommend this pro

I originally took my laptop in for a hardware problem and while it was there the mother board died (older computer). I opted to not have that repaired. Even though they had ordered parts and had put time into the computer, they did not charge me anything for their service. There were some miscommunication problems between my my husband, myself and the vendor, but those were our fault. These are very nice people who do excellent work.

Response from COMPUTER ZONE INC
"Hello [member name removed], Thank you for posting your comment to share with others. The reason your laptop was here for a while because not only it had broken LCD hinges and cover, the motherboard was also defective, we hate to send it home without trying to fix it so we ordered several parts (took a while to locate them) that we thought were the problems but that did not fix it. We paid for all the parts and spent lots of hours trying to help but end up losing them all and that wasn’t a frame story. We then spoke to your husband about replacing the motherboard for this older laptop is not cost effective and he said will bring us a new laptop to transfer the data. We had been waiting since….. I agree that we should have called you more often to keep you in the loop, and I apologize for the inconvenience. We appreciate you giving us the opportunity to work for you."

Jack M.
Jun 2014
5.0
Yes, I recommend this pro
$135
Excellent.
Response from COMPUTER ZONE INC
"Thank you very much for your comment and it was a pleasure working with you!"

Sherri P.
Jun 2013
2.0
$439
At first, I dropped the computer off with Computer Zone, went through it and they told me it was fixed. I brought it back to my house, did install again, worked with me and made sure it was working at that time. Two days later, the computer started freezing up again, doing exactly the same thing it was doing before so I called them back again, the same tech came out again. He was very pleasant. He worked with it for an hour or so and felt like he had the problem fixed. I sat with him and it appeared to be working, about half an hour after he left it stopped working again so he did not fix the problem. I hadn't been able to get in touch with them and in the meantime didn't to get to them again because they already charged me $400. They weren't going to give me any kind of a break, as far as they're concerned they came out and did the job. The man did come out two times but if it didn't work you shouldn't be charging people. I wound up getting back to Apple.
Response from COMPUTER ZONE INC
"Hello member, My name is Wayne Hing, owner of the Computer Zone since 1996. We called both your home and cell phones the next day after you posted this review, unfortunately we didn't hear back from you. On May 9, 2013 (Thu). We charged you 6 hours of labor ($270) to perform the work below to make sure your MacMini is up-to-date and the Time Machine is setup and working correctly per your request. We did not experience any kind of locked up issue while working on your system in our labs. 1- Hard Drive Passed Diagnostic Test 2- Setup Time Machine, Backup Data To Client's External Hard Drive and Format Hard Drive 3- Install and Setup Mountain Lion Osx 4- Tested System Hardware 5- Created User Profile and Restored Data 6- Uninstalled Corrupted Carbonite 7- Ran Another Full Backup On May 13, 2013 (Mon), we performed the following service at your location ($75); 1 - Deliver and setup Mac Mini 2 - Customize settings to user preferences 3 - Tested printer - success 4 - Reinstalled Carbonite - success 5 - Answered questions On May 15, 2013 (Wed), we went to your house again and perform the following service ($75); 1 - Open Mac mini and remove dust bunnies from cooling system, use can duster to clean heatsink 2 - Add AdBlock Plus to Google Chrome browser 3 - Let customer test system and no further lockup issue found Quote from your review; "I hadn't been able to get in touch with them and in the meantime didn't to get to them again because they already charged me $400. They weren't going to give me any kind of a break, as far as they're concerned they came out and did the job." After seeing your review, I personally checked all the phone records and it showed that we HAVE NOT heard back from you since May 15. I am very sorry about the experience that you had with us but we always stand behind our work and we warranty our service for 30 days. I spoke to the same technician who went out to your house twice about this review and he mentioned that there were cat hairs where your place your Mac and he suggested to clean the cooling fan again to avoid overheating. We will be more than happy to open up the MacMini and check that for you if you can bring it us. Edmond is a small town and we don't like to have any unhappy customers. We have been in the business for 17 years and I can personally assure you that we don't run our business like you mention in the review. I would appreciate if you would give us another chance to make it right for you. Please give me a call anytime during our business hours, I am here anytime the door at Computer Zone is open, 6 days a week. I believe you were referred to us by the big chain store, Office D. Anytime we get a referral from Best B, Office D or Stapl. We always do our best to take care of that customer so they will continue referring customers to us. Please don't hesitate to call if you feel like we deserve another chance. I look forward to talking to you and again, I sincerely apologize for the inconvenience, I am sorry. Regards, Wayne Hing"

Alan C.
Jul 2012
5.0
Yes, I recommend this pro
$135
It went flawlessly! I was very impressed by their professionalism and competence, from start to finish. The price they charged was very reasonable, considering that they not only diagnosed the problem and fixed it, but also took the time to completely reinstall Windows for me and make sure that everything was working 100%. I highly recommend Computer Zone based on this experience.
Response from COMPUTER ZONE INC
"Hello Member, I am glad we were able to get your computer problem resolved as we promised. Thank you very much for sharing your kind review with others, it means a lot to us!! Regards, Wayne Hing"

Vickie K.
Jul 2012
5.0
Yes, I recommend this pro
$75
I got their name out of my phone book.

Ronald D.
Apr 2012
5.0
Yes, I recommend this pro
$70
good

Robert Z.
Mar 2012
5.0
Yes, I recommend this pro
$75
I was very pleased with the assessment and decided to scrap the PC

Marc W.
Apr 2008
5.0
Yes, I recommend this pro
$450
It went really well as they had to coordinate with several vendors, some of which were not their normal vendors. I was really patient with the process, because some of the vendors were less than cooperative. As for Computer Zone - they were great.

BEVERLY R.
Jun 2007
2.0
$76
They were very pleasant, but did nothing to solve my problem.
Response from COMPUTER ZONE INC
"Hello Member, I am new to Angie's List and notice you were unhappy with our service in 2007, I sincerely apologize for that experience. Whenever a security software is causing problem, we will usually remove it completely and install a newer version from that company's website since you have already paid for it or try a different product. We DON'T recommend any customer picking up their system without having a working protection software. Base on the info that I have in the system, you were trying to get in touch with the software company to find out why it was causing your system to run slow and you end up paying us to remove it. I completely understand your frustration if they gave you the runaround. We are here to help, please let us know what we need to do to make it right for you. Thank you, Wayne Hing"

ROBERT Y.
Apr 2007
5.0
Yes, I recommend this pro
$355
They returned my call right away and they were super cheap. They had my computer done right away because I needed it for work which I found to be very professional of them.

DON S.
Jan 2007
5.0
Yes, I recommend this pro
$275
Excellent. The technician (Matt) was professional and was able to quickly set up the network and fix a couple of other problems, as well. Further, the cost was significantly less than the chains. Overall is was an excellent experience.

PATTY K.
Aug 2006
5.0
Yes, I recommend this pro
$67
Computer Zone was great. I took my PC in on a Saturday and they had it ready first thing Monday morning. Their prices were very fair, and my computer is working smoothly now. I'd be happy to hire them again.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

COMPUTER ZONE INC is currently rated 4.7 overall out of 5.

COMPUTER ZONE INC accepts the following forms of payment: CreditCard

No, COMPUTER ZONE INC does not offer free project estimates.

No, COMPUTER ZONE INC does not offer eco-friendly accreditations.

No, COMPUTER ZONE INC does not offer a senior discount.

Yes, COMPUTER ZONE INC offers emergency services.

No, COMPUTER ZONE INC does not offer warranties.