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Action Home Improvements 405-946-0790 donald-kennedy@sbcglobal.net Subject [member name removed]: [member name removed] who is an elderly lady in her 70’s, give or take, and has been recently divorced. She purchased a $500,000.00 home in a gated sub-division in Edmond, Oklahoma on 7-27-14. I met her prior to the week of Nov. 3 and we scheduled work for Nov. 6 & 7. This work had to be done before Nov. 10 because her painters were coming. She had a long list of items she needed help on ( 2 pages ) and on Nov. 6 added another page worth of items. I told her we could get the items done that had to be done and probably some of the other items as well. I had 2 people and myself, working for her that Thursday and one person and myself, working for her that Friday. I have time spent working for her prior to this week and the following week as well. The following items are what were accomplished: Skill Set Electrical: Under counter light remove and replace with new fixture. Wire in and install a new under counter light fixture. Chandelier 12’ off floor, remove 20 40 watt bulbs and install 20 20 watt bulbs and 20 new shades for each bulb. Skill Set Heat & Air: Upstairs unit in attic. Repair duct box that was leaking air. Insulate return copper AC line. Lower floor air duct under clothes washer. Skill Set Roofing: Just west of entry seal flashing/brick/shingles. Skill Set: Appliances: Remove stacked front loading washer and dryer from cabinet. Replace split flex vent pipe with new. Trim solid vent pipe. Clean out lint from vent pipe. Reverse door swing on dryer so it would swing the same way as the washer. Hook up and reinstall stacked front loading washer and dryer. The vent that was trimmed was a solid vent and not replaced. Skill Set Carpentry: Remove and lower wall cabinet above laundry sink. Remove base under stacked washer and dryer. Lower shelf above stacked washer and dryer. Measure for new cabinet doors. Install new matching 4” hard wood crown and bed moldings to laundry room north wall cabinets. Kitchen pantry installs new matching 6” hard wood base board. Time Spent Picking Up Materials: Location for moldings. Location for vent pipe. Location for light fixtures. Location for cabinet doors ordering and picking up. In no way, shape or form could all this done in 9 hours Jane. In all 3 people have 20+ hours invested. Materials we purchased and provided for her. Two under counter light fixtures and bulbs. Misc. electrical wire and hdw. AC pipe insulation, duct foil tape and duct sealant. Roof sealant. Dryer vent flex pipe and foil tape. Crown & bed and base board moldings. Brad nails. Cost total $230.00 Materials [member name removed] provided. 20 20 watt bulbs and 20 shades. Cabinet doors were special ordered Thursday afternoon and a rush rush put on them so her painters would have them early next week. My cabinet maker had them ready Friday afternoon, 4 doors for $220.00 – type agreed to and price agreed to. The folks that built these doors I have paid for them, Jane. You received the doors the following Tuesday morning. Have I seen a $220.00 check for these doors from you [member name removed]? The answer to this question is NO! [member name removed] negative comments were brought to my attention Tuesday afternoon Nov. 11. During our first visit [member name removed] spoke negatively about the following folks. The Home Inspector, Vernon Smith, he would be paying for one item on her list which she said he did not list on the inspection report. The contractor, Joe Bailey, was paid more than $30,000.00 for his work which she said was incomplete, not to her specs and he wasn’t returning her phone calls. She said Faith Electric over charged her and work was incomplete. I have visited with these folks and none have a kind word for [member name removed]. I will never work for [member name removed] again and would recommend to all others to do the same. Donald Kennedy Nov. 17, 2014Angi Certified
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