A-PRO SERVICES
About us
PERMANENTLY CLOSED
Business highlights
40 years of experience
Services we offer
Closed
Reviews
4.927 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 0% | ||
| 4% | ||
| 0% | ||
| 0% |
Showing 1-25 of 27 reviews
Kelly C.
Dec 2017
I bought a Loop-Loc pool cover from Chet in Oct 2017 and had a great experience. His assessment and estimate were done with honesty and professionalism, and I was impressed that the custom cover arrived when he said it would and immediately installed. In addition, his willingness to provide free pool advice was unexpected and much appreciated. Will I call him again? Yes I will.
Response from A-PRO SERVICES
"Thanks! We appreciate that you took time to write nice review for us! Our reputation is really all we have, and folks like you make us want to be at our best! If we can ever again be of service to you in any way, it will be our pleasure! Thanks, Again! -Chet"
NOLAN G.
Nov 2016
Awesome service. Responded next day. Very difficult area to work in but got the job done FAST! Also, they are military friendly. Thanks again!!!
Response from A-PRO SERVICES
"Thanks for taking time to write a review! We appreciate it very much, and we appreciate your service to our nation!"
Martin C.
Sep 2016
Read all the positive reviews about this company and gave them a call. Talked to Chet, the owner of the company and was quite impressed. He and his team came out to our house a few days later and we got specific information as to what is involved in replacing a liner. It was very obvious that they all knew what they were talking about so we decided right then and there to go with A-Pro Services. They ordered the liner we chose and shortly thereafter they called to set up an installation date that was convenient for us. It was pretty amazing how quickly and efficiently they installed the liner...from the time they arrived, pulled out the old liner and had the new one installed was about 4 hours! The new liner makes our pool look brand new and it was expertly measured and installed. I only wish we had contacted them earlier in the season so we'd have had more time to enjoy it! Sad that we're going to have to close the pool soon for winter. I give my very highest recommendation for A-Pro Services. If you need a new pool liner, look no further...you can't go wrong here.
Response from A-PRO SERVICES
"Hi! Thanks for the kind review. It was a pleasure working for you, and we're sure your liner will last a long time! I have to say though, that it is you who gets the credit for the liner looking so nice. We did the easy part....You chose the pattern! Also, it was a huge help to us that you trusted us to do our job, and left us alone to get it done! As you can tell, we don't play the radio or do much chit-chatting, we focus on the job and "Git-er-done"! Thank you so much for being our customer, and for speaking well of us! Very best regards, Chet, Sandie & Aaron"
Lynn K.
Dec 2015
unknown
Response from A-PRO SERVICES
"Thanks! We appreciate that you took time to leave a review for us! It was a pleasure to meet you both, and we enjoyed working for you. I know you are a wise person who did your homework, and who wanted it done right, so it means even more to us that you gave us your trust. Thank You! - Chet & Sandie"
Mark K.
Aug 2015
I needed to get the liner replaced in my pool and who better then to contract the work out to then someone who specializes in liner replacements. I can't say enough good things about A-Pro Services... Chet never represented himself as anything other than a good friend with exceptional knowledge of his line of work. From our first meeting we got a really good feeling about Chet and him being a "real" person, not someone who was wanting to sell you something you didn't need or what would make him the most profit. We were a bit hesitant when Chet asked for 50% down - but totally understood they needed a commitment from us (explaining that he got stuck with the bill for a few liners after the customers ordered them & then backed out). Chet stated that he may not be he cheapest - but after meeting with him and looking at his website, we were convinced that this was the right man for the job. Throughout the entire process, A-Pro kept us in the loop... i.e. when our liner came in from the manufacturer, when he would start work, what we needed to do, etc. He was very responsive to our needs and schedule (we live in a high water table area and had to postpone installation for a week after a series of heavy rains) and once work began - it was completed the same day, with the water going back into our newly installed liner that afternoon! We are 110% satisfied with the job (the quality of product & installation was top notch) and would not hesitate to recommend A-Pro to anyone wanting a liner replacement for their pool.
Response from A-PRO SERVICES
"Thanks for the review - And the photo! You get a lot of credit for letting us know about the high water table, which is actually one of the most challenging complications that can arise when replacing a pool liner. It's great that the timing and for knowledge allowed us to minimize that obstacle! Thanks, too, for being a great customer who was easy to work with, and for allowing us to do our job without interruption! We appreciate very much the time you spent writing a thorough review, and the photo was a great touch!"
Greg M.
May 2015
He was very responsive and it his price was competitive. We chose him because he just deals with liners and seemed to know more about them than most other companies we talked to. He came to our many times through the process to make sure everything was going smoothly. I hope we don't need a new liner for a long time, but would easily use him again.
Response from A-PRO SERVICES
"Thanks so much for taking the time to write this review! We know that we were not your lowest estimate, so we appreciate your confidence in us. We, too, hope that you don't need another liner for a very long time, because it is our goal to offer the very best in products and installation. It was a pleasure to work for you, and we enjoyed meeting you! Thanks for caring about animals, too! - Chet & Sandie"
Tres C.
Apr 2015
Chet was great! Initially called on a Wednesday, I believe, to have him come take a look and he was unable to get out that week. I followed up the next Tuesday at almost 5pm and he came over immediately to measure and provide an estimate. We agreed to move forward so I paid the 50% upfront payment and he ordered the liner. The liner came in on the following Monday and they were out installing it even in less than ideal conditions to be outside working. He came by for a final walk-through the next day. It was one week exactly from the point of measurement to final payment. I'm not sure that they are able to move that quickly all the time but I was very impressed with how quick they moved. The liner looks beautiful and I'm so happy with our decision to use A-PRO!
Response from A-PRO SERVICES
"Thanks for the nice review! It was a pleasure working for you, and we're so happy that you are pleased with your new liner. We do usually get them in pretty quickly, though not as quickly as yours. We tell people 3 weeks, to allow for weather and scheduling, but it is uaually about half that. Dealing directly with the manufacturers helps alot, with quality and speed. We put a bit of a rush on yours, due to the weather forecasts (the fibbers) and the pool being empty. I'm glad it worked out well, and we are very grateful that you took time to tell others about your experience with A-Pro Services!"
Michelle S.
Jan 2014
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Patrick I.
Nov 2013
Chet is the best! He has worked on our pool for several years now. He comes quickly when something breaks and always gets us back up and running quickly. When we purchased our house the pool was about 30 years old. We have replaced the liner, and A-Pro services did that work. We are very satisified with the liner and all repairs A-Pro has done. The most recent job was our yearly closing. Chet blows out our lines, and does an algecide treatment. I highly recommend A-Pro services for all your pool repair needs.
Response from A-PRO SERVICES
"Hi, Thanks for taing time to write a review about us! Reviews are especially valuable now, because Angie's list has told us that we are not elegible for the SuperService Award for one reason: I am not willing to go to a third party website and give my personal information for a "background check". While those who know me know that I am "squeaky clean", and my credit rating is in the upper 800's, I am not going to trade my privacy and other considerations for a little badge. However, if for that reason, we are not eligible for the little badge, I am not going to pay the substantial fee that they charge for "placement". (Yes, businesses do pay!) So it is entirely possible that we may disappear from the list, entirely! I have been told that ratings alone can keep you on the front page, so we'll see........Thanks, again, for writing a review for us!"
Shawn G.
Sep 2013
Recently moved to a home that has a hot tub so I called to get some idea of maintenance and care for my spa. The guy came out pointed to a few things and told me how to change the filter. Spent about 15 minutes, wasn't overly informative or helpful and left with 100.00. Hmm....
Response from A-PRO SERVICES
"I HAVE NEVER BEEN TO THIS PERSON'S HOUSE, NOR HAS HE CONTACTED ME! Our service call rate in the OKC area is $85 and includes up to an hour. Had this person contacted us, we could have told him anything the wanted to know for free. Had we gone to his house and his filter needed to be cleaned, we would have cleaned it. I am the only technician here who works on spas. We are currently swamped with safety covers and inground liners, and have been referring spa repairs to a very reputable local technician. He would not have treated a customer this way, either!"
Donnie H.
Sep 2013
They came out on time for the estimate and were nice, professional, and answered all of my questions. Once we decided to go with them they came back out and did detailed measurement. The original estimate was high but by the time they ordered and applied a 10% Angie List discount it dropped down from $3,900 to under $3,500. Note: they don't know exact price until they submit detailed measurements to Loop Loc. They did great job on installation and we will use them again and highly recommend them!
Response from A-PRO SERVICES
"Hi, Thanks for writing a review for us. Note to Members: Our initial estimates are usually higher than the final cost, because we allow for the maximum way the factory can figure it. In this case, we got a volume break from the factory, and passed that on, which dropped the price from the estimated $3899.28. Even though that price was agreed to, when we got a price break, we passed on a REAL savings of $374.85 (including sales tax) bringing the cost to $3524.43. After a couple weeks, the member said that he had gotten a magazine from Angie's list, and that they were members. We had a coupon at that time for 10% member discount, so we honored that discount, saving the customer an additional $100 (Max for the coupon). The final cost was $3424.43 - Just short of $475 less than the agreed price! Not too many companies doing that, these days! Thanks again for the review!"
Denise P.
Jun 2013
Hard to find a company with such integrity. We will never us anyone but A-Pro. Thanks, Chet Lewis!
Response from A-PRO SERVICES
"Hi, Thanks for the nice review! I'm glad we were able to help, your house was kind-of on the way to where we were going, so it wasn't far out of the way. The great thing about having a successful company is that sometimes we get to just do something nice for people! Hope you have a GREAT summer!"
Kristin D.
Mar 2013
After reading reviews on other websites, we were nervous to find a reliable pool company to replace the liner in our in-ground pool. It is a unique shape and size and every bid we received was high and no one was thrilled with the challenge our pool seemed to represent. We found Chet at A-Pro and were immediately encouraged by his knowledge and confidence in being able to "get the job done." He helped with so many details including bringing samples to the house several times to allow us the opportunity to take our time in selecting the "perfect" choice for our pool. It was a 2-day install and they showed up exactly on schedule and worked efficiently and professionally even in the sweltering heat! The pool looks beautiful and friends have commented on how the pool looks "transformed." They cleaned up every little detail of their work and left the backyard "party ready." He checked back with us a few days later to make sure all was well and that we were happy with the work. He also installed a chlorinator that was the appropriate size for our 34,000 gallon pool and repaired our Polaris pump because it was leaking. We couldn't be more satisfied with the work A-Pro did for us and recommend him with no reservation!
Response from A-PRO SERVICES
"Hi! Thanks for writing a great review for us! Your pool is of a design that needed some expertise (which, of course, I claim to have). You guys were a pleasure to work for, and I'm glad we accidentally got it to fit! We are fortunate to be able to work directly with factories who make liners exactly according to our measurements, and the one you chose is really beautiful! We probably were not the cheapest estimate you got, so Thank You for your confidence in us! Thanks for the review, and Thank You For Choosing A-Pro! -Chet"
Charles R.
Dec 2012
I called A-Pro Services to help with leaks around the pump for my filter and also to replace an inline pool chlorinator. The chlorinator was 12 years old and had a small crack that could not be repaired. Chet was prompt in getting to me the next day after I called. August is the hottest month in Oklahoma and I am sure this was the busiest time of the swimming pool season. Chet was very knowledgeable and knew what he needed to do to solve my problems. He was friendly and personable but worked efficiently and did not waste time. A-Pro seemed to me to be a strange name for a business until I observed Chet while he worked. If you want a professional (A-Pro) to take care of your pool problems call Chet Lewis. I will definitely call Chet to take care of any future problems I have with my pool or my hot tub.
Response from A-PRO SERVICES
"Thank You so much for taking time to review A-Pro Services! It is so wonderful to have customers who understand that some things come to the end of their useful life! It was a pleasure working for you, and we look forward to serving you in the future! - Chet"
Angela K.
Dec 2012
They installed a new liner in my inground pool, including new gaskets and faceplates for skimmers, returns and main drains. They work very quickly and was very neat. I would use them again!
Response from A-PRO SERVICES
"Thanks so much for taking the time and effort to write such a nice review. We really enjoyed working for you, and were so pleased with the way your liner turned out. It's easy to do a good job when we're working for people as nice as you two. I have to give credit to the "Boss" . Sandie did a great job filling in when we were short a helper, and tends to smooth out my rough edges! With great help and really great customers, all I have to do is show up, and my job is a pleasure! If we can be at your service in the future, we will be very pleased to see you again! Thanks, Chet"
Sherrie B.
Aug 2012
Chet came out to give us an estimate on the day he promised. He was very professional and gave a bid that was 1100.00 less than Pleasant pools. Our pool is in-ground with a liner, the bottom slopes so he had to take very accurate measurments to have the liner fit right. After ordering the liner he kept us up to date on when it would arrive and when he would be available to install it. After he installed it he continually came back as it was filling up to make sure everything was working correctly, this included coming by at 12am because we had low water pressure so it took a couple days to fill up. He and his wife are great people, that do what they say they are. From the time we called to get the estimate to job completion took about one week.
Response from A-PRO SERVICES
"Thank You so much for taking time to write such a nice review for us, and for being great customers who made our job easy! I'll have to admit that I didn't know we were that much cheaper than our competitor, but we made a fair profit, and we greatly appreciate your business! Sandie really appreciated the honorable mention! She works really hard to keep our customers happy, and I am so proud of her! Again, Thank You so much! - Chet"
Rob J.
May 2012
Great. From start to finish to took less than 10 days.
Response from A-PRO SERVICES
"Thanks, Member, for taking time to write us such a nice review! It seems very easy for people to write negative things, but fewer people take time to say good things. Customer feedback is very important and valuable to us, especially on Angie's List, where reviews can't be faked or bought! It is true that we are not the cheapest, because we allow for the unexpected things that may arise, and our estimates are on a "not to exceed" basis. Sticking to the original estimate is, to me, absolutely critical for customer satisfaction. We are very happy that you are pleased with your new liner, I think it turned out great! Again, Thank you so much for taking the time to tell others how we did!"
Mike M.
May 2012
I contacted A-Pro after performing many online searches and reviews of pool service companies. I spoke with Chet and scheduled an appointment to meet at my home in order to get an estimate. Everything went as scheduled and I placed my order with A-Pro based on an estimated 2 week install. Much to my surprise Chet returned the very next day to take many measurements to ensure a perfect fit. I was very impressed when I received a call only eight days later that my liner was ready and A-Pro wished to schedule my install immediately. I am completely satisfied with my new liner and the quality of work which was performed. Chet went above and beyond to ensure my satisfaction. I will certainly use A-Pro again in the future.
Response from A-PRO SERVICES
"Thanks, Member, It was a pleasure working for you and your family, and we very much appreciate that you took time to write such a nice review. As a small, family run business, customer satisfaction is very important to us, and people like you make it easy for us to want to do our very best! We usually are able to have our liners installed ahead of schedule, because we allow time for the possibility that anything could go wrong. Again, thank you so much for your business, and for the positive review. You shouldn't need another liner for a long time, but if you need anything else, we'll be glad to help! If there were a website where contractors could review customers, you would get all A's!"
Regena W.
Jan 2012
I called and talked to Chett on Tuesday. He came out Wednesday as promised. Repaired my spa and has me back up and running within 24 hours of my initial call. I would highly recommend this company.
Bill B.
Dec 2011
I found my Wholesale Hottubs purchased Superior Spa had tripped the GFCI breaker & it would not reset. Temps are cold so I was concerned about freezing. I called Wholesale Hottubs (the Tulsa store answered and offered to have a tech call me Monday). They referred me to the Edmond OK store where I had purchased, who offered to have their tech call in three weeks. They had assured service after sale.
I searched Angieslist and found A-Pro after I called another Angieslist Spa repair company. The other company was highly rated, but the gentleman answering the phone indicated he constructed in ground pools and spas -- suggested I look elsewhere.
I really don't like having to call an unknown repairman because of previous experiences.
This time the call made another contact I will remember for SPA repair. I am quite pleased with his professionalism, sense of humor, fair prices and punctuality in resolving my problem.
I searched Angieslist and found A-Pro after I called another Angieslist Spa repair company. The other company was highly rated, but the gentleman answering the phone indicated he constructed in ground pools and spas -- suggested I look elsewhere.
I really don't like having to call an unknown repairman because of previous experiences.
This time the call made another contact I will remember for SPA repair. I am quite pleased with his professionalism, sense of humor, fair prices and punctuality in resolving my problem.
Matt M.
Aug 2011
work was excellent, showed up timely, got the liner ordered and in like he promised, total time took about 8-9 days.
Marie D.
Aug 2011
In my experience, Chet at A-Pro is both professional and trustworthy. He'll give honest answers to your questions and is pleasant to deal with. On a recent occasion I called because I thought my pool pump had broken; he came out that day, had it working within 5 minutes, and didn't charge me a thing! (It wasn't really broken, but he wouldn't even take a payment for his time and effort.) The pool liner replacement project went exactly as he said it would, and he made it a stress-free process. I recommend him without hesitation.
Valerie R.
Jul 2011
Last night I discovered that my pool pump was not working. Since my pool service owner is hospitalized, I feared that I would be left on my own for days, if not weeks. After grabbing the Yellow Pages, I decided to check out this company's web site and liking what I saw(including Angie's List) I emailed the owner.
Chet and I talked early this morning and he assured me that he would do a service call today. He arrived earlier than I expected and after a through evaluation, determined that the problem was in my circuit board. I'm up and running right now with a stop-gap measure. The service call price was excellent, and I am very satisfied.
I confidently and wholeheartedly recommend A Pro Services. Maybe today is my lucky day because in mid Juiy and in the middle of a heat wave, my pool is operational again. Thanks Chet!
Chet and I talked early this morning and he assured me that he would do a service call today. He arrived earlier than I expected and after a through evaluation, determined that the problem was in my circuit board. I'm up and running right now with a stop-gap measure. The service call price was excellent, and I am very satisfied.
I confidently and wholeheartedly recommend A Pro Services. Maybe today is my lucky day because in mid Juiy and in the middle of a heat wave, my pool is operational again. Thanks Chet!
Brian T.
Jun 2011
I first found A-Pro via Google and then found out they were had a favorable BBB rating. I sent the company an email on a Saturday evening, thinking I'd hear something the next business day, which would've been Monday. Instead, I got a call THAT night (around 9pm) and we talked for about 10-15 minutes. Chet gave me some pointers and was upfront with me that they were really swamped and that it could be 7-10 days before they could come out. He suggested I try a few things to help my extremely green pool and said he would contact me. Chet also responded to my email and gave me further tips. We traded emails throughout the weekend. They were finally able to come within the 7-10 days as suggested and they spent 48 hours "babysitting" our pool and within a few hours of starting the pool was already starting to clear up. The job they did was AMAZING. Our pool was so dark green that it was nearly black. They had it CLEAR in 48 hours. We were swimming that weekend.
I highly recommend their service and strongly suggest calling and emailing them.
I highly recommend their service and strongly suggest calling and emailing them.
Lisa B.
Aug 2010
Good service, no complaints.
Licensing
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FAQ
A-PRO SERVICES is currently rated 4.9 overall out of 5.
No, A-PRO SERVICES does not offer free project estimates.
No, A-PRO SERVICES does not offer eco-friendly accreditations.
No, A-PRO SERVICES does not offer a senior discount.
No, A-PRO SERVICES does not offer emergency services.
No, A-PRO SERVICES does not offer warranties.