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Yes, professional window cleaners will clean the surface of the glass on both the inside and the outside. They will usually clean the tracks for your windows, check and clean the weatherstripping, and even disassemble parts of your window, if necessary, to clean and lubricate interior components and moving parts.

It depends on the company and the services it provides. If a cleaning company is just washing the outside of the windows, the pro may only wash the glass panes. But if they’re washing the inside and outside, they most likely bundle cleaning the sill and frame into the cost. It’s best to ask before you schedule a service to see if the company will charge additional fees.

Yes, you should plan on being home when a window cleaner is cleaning your windows. The professional will clean both sides of the glass and will likely disassemble parts of your windows from the inside to clean and inspect the inner components, including the balances and weatherstripping. Much of this work requires interior access to your home, which means someone will need to be home to provide access to the window cleaner.

Yes, many professionals use biodegradable detergents and water-efficient cleaning techniques to minimize environmental impact.