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Zoellner Exterminating Inc
Complete Home Inspection, Rodent Pest Control Service, Bug and Insect Pest Control Service,
About us
Licensed & Insured. Family owned & operated. Phones are answered late during spring and summer. Leave a message, calls are occasionally returned as late as 9pm and on weekends! Technicians are drug tested, background checked and thoroughly trained to maintain pet & child friendly pest-free environments. Check out our Facebook page and website for 24/7 online scheduling. If you have questions you can reach us via messenger and text our business line. Need bug identification? Email photos to [email protected]. ***Please note that clients in Stroud, Cushing, Cleveland, Ochelata, Barnsdall, Bartlesville, Grand Lake areas may be subject to limited service dates available. Our techs service these areas monthly, and there are times we are able to work in a new client in those areas between scheduled days.*** Warranty offered on full structure termite treatments.
Business highlights
Emergency services offered
14 years of experience
Services we offer
& Structural., Bed Bugs, General Pests, Moles & Gophers, Rodents, Termites, Tree Destroying Pests, Wildlife – Interior & Exterior Services, Yards
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9201 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 6% | ||
| 2% | ||
| 0% | ||
| 0% |
Showing 1-25 of 201 reviews
Tammy T.
Jul 2020
Went good. The employee did not make the first day he was suppose to come but called and made it the next day.
Linda T.
Jun 2020
great, they are gone!
Betty A.
Apr 2020
Still have ants, but a 2nd spray was done a few days ago. Keeping our fingers crossed.
Response from Zoellner Exterminating Inc
"Thank you for taking time to leave us a review! As our staff may have explained, ants are subterranean and are usually pushed out of the soil into our homes with the intermittent rains we have been experiencing in our area. If you continue to have ant issues, please give us a call and we will definitely get you taken care of."
Don G.
Jun 2019
Very well. Arrived on time and did a good job.
Response from Zoellner Exterminating Inc
"Thank you for taking the time to leave us a review. Don't hesitate to call us for all your pest control needs! From general pests to termites, we have you covered."
Virongrong R.
May 2018
The staff took time to explain to me on what he was doing and provided tips on future prevention.
Response from Zoellner Exterminating Inc
"Thank you for choosing Zoellner Exterminating for your pest control needs! Do not hesitate to give us a call in the future!"
Kay S.
May 2018
After seeing termite swarms around window I called several termite companies to come out and provide estimates. Michael came out and inspected the area, measured the perimeter and provided verbal estimate followed up with written one within a few days. As Zoellner was slightly higher than others they just seemed more knowledgable. Scheduling was just about a week out once I decided to go with them. Darren came out and performed the application as discussed. Very happy with the services performed
Response from Zoellner Exterminating Inc
"Thank you for choosing Zoellner Exterminating for your pest control needs! We are glad we were able to help you with your pest issues. Do not hesitate to call us in the future. We offer $20 account credits for each referral you send our way that uses us for one paid service."
Evelyn C.
Apr 2018
Excellent results. We even had a contractor who had to climb under the house to do work mention that it was the most bug-free crawl space they’d seen.
Response from Zoellner Exterminating Inc
"We are happy we have your pest issues under control! Thank you for the review. We appreciate you and look forward to a lasting, pest-free relationship with you and your home!"
A. R.
Feb 2018
Never contacted or provided services
Response from Zoellner Exterminating Inc
"The information provided to us through Angie's List may have been outdated? We tried calling the number several times, and are unable to leave a message. We emailed you several times back in December when we were unable to reach you to schedule. My staff will try both avenues again, however, at this time we suggest you call us at 918-856-5424 to get services scheduled. Thank you, Dee G**** Office Manager"
Don C.
Nov 2017
Service went very well........email reminder for the appointment and technician Tyler called prior to the appointment to say he was on his way. Professional & courteous......Please with Zoellner Exterminating's service. We may hire for quarterly pest control home service.
Response from Zoellner Exterminating Inc
"We are so glad you were pleased with your service! Do not hesitate to call us and set up that quarterly.. as a reminder, we [Member Name Removed]'t lock you into contracts, so you can change up those services as needed. Just remember, to keep the quoted price, you have to have the service as often as quoted. Thanks again, we look forward to a long, pest free relationship with you and your home!"
R A.
Oct 2017
Great experience!
Response from Zoellner Exterminating Inc
"We're very happy you were pleased with your services! Don't hesitate to give us a call for any future needs."
Joshua C.
Sep 2017
...
Response from Zoellner Exterminating Inc
"Thank you for taking time to rate us! We appreciate it!"
Scott W.
Sep 2017
Did the sprays quickly and explained everything.
Response from Zoellner Exterminating Inc
"We're glad we got things taken care of for you. Don't hesitate to give us a call for any future pest control needs! We don't lock you into contracts or long term agreements, so be sure to ask us about regular services quoted to keep your costs lower and help with all seasonal pest issues!"
Phillip C.
Aug 2017
We preferred another company, and that's why we switched. The reason we stopped using them was because they weren't good about scheduling in the future. So, if you called them up and said that you needed them, they could come to you pretty quickly. But if you said that you needed maintenance on a bimonthly basis, for some reason they had a difficult time of putting that into their computer. They couldn't send somebody to your house like every two months. Fr some reason they had a problem in their system about doing that, so we stopped using them. What they provided was fantastic. We didn't have a problem with their service. But every two months when we wanted them to come back, we would have to call them and say, "How come you haven't sent somebody at two months?" They were very good about responding to somebody's needs, but if you just needed a scheduled program, they weren't good about that. We stopped using them, and we went to another Angie's List company. It was a very reasonable cost. The quality of service was good. No question about the quality of service. It was the long term scheduling. I mean, customer service was good. So the only problem I had was scheduling long term. I tried to put in a schedule with them every other month. I tried to set up from February to October, every other month. And they had the hardest time keeping that in their system. I ended up going with somebody else because they couldn't keep that into their system like ever other month. Whoever worked the switchboard would have a pop-up that told them what time they were supposed to come out. They had a hard time sticking to long term schedules. But I had no problem with their quality of service as far as like their application was concerned. They were very responsive. Once you talked to them, they were very professional.
Response from Zoellner Exterminating Inc
"I'm sorry you felt as though we could not meet your needs with scheduling services. I show in our system where we did have your services set up on an every other month basis, and for various reasons noted in our software, the service was cancelled or rescheduled by client request. Your account is noted that you called us and chose another company based on a family member or friend who works in the business with that company, and that it was for completely personal reasons. If you feel that we could not live up to your expectations for service, I would definitely like to visit with you about it. We are always looking for ways to improve our services, to help meet clients' needs. Please do not hesitate to give us a call to share your experience and concerns. Thank you!"
Jeff D.
Jun 2017
Very efficient and professional. The treatment was very complete and quick. They took great care to limit disturbing the flower beds and avoided cutting any cables or wires. They drilled holes every 12 inches in the concrete sidewalks and porches; most seem only to drill 24 inches apart which I understand could cause gaps in the barrier underground. All holes that we're drilled in concrete surfaces were re-filled with concrete rendering them nearly invisible. Much better than the rubber plugs typically used. Will use them again! Work is guaranteed which is a nice plus.
Response from Zoellner Exterminating Inc
"Thank you for taking the time to leave us a review. We are thrilled that you are happy with your treatment. Be sure to tell your friends and family about our services and earn referral credits that can be used to pay for that annual warranty each year!"
Deanna K.
Jun 2017
This year not only were the ants as bad as last year but they were even in the guest bathroom around the tub which had never happened previously. When I told the person who answers the phone about it, she said "well it is almost time for your next monthly spray and I will notate the file". The exterminator showed up and sprayed inside in the bathroom and outside. When I received my bill I was billed for an entire inside house spray of $30 in addition to the $55 outside spray. I was surprised since the bathroom was sprayed in connection with the outside ant issue. The person on the phone continued to say it was an inside spray and I advised that I had already sprayed myself before he showed up and the ants were gone but he wanted to spray again. For $30 I could have poured a gallon or more over the floor and baseboards. I was very disappointed in their lackadaisical attitude. I have cancelled my service contract with them and would not recommend their services.
Response from Zoellner Exterminating Inc
"Thank you for taking the time to leave us a review. I would have hoped that you would have called and asked for management if you felt you were not getting the quality service we strive to offer. Our scheduler did note your appointment to inform the technician where you were seeing the ants, as well as, later, noted your account that she tried to correct the charges and only charge you for the outside perimeter service and discount the inside price since you felt you were unhappy with the service. The notes state that you insisted on paying the full amount. She discounted the inside service anyway and it left you a $30 credit on your account, which will be refunded to you today. As for cancelling your 'service contract', I'd like to remind you that while we offer regular services, we do not lock anyone into contracts or long term agreements. For many reasons, but especially for reasons similar to yours. This way we can change up service frequency, to help get certain seasonal pest issues under control. As for the technician wanting to spray the inside again, the reasoning would be that our products are designed to be undetected by ants. They are social insects that feed each other, groom and care for the queen. They pick up the product and take it back to the colony, which kills them off at the colony level. Ants use pheromone trails to let other ants know where 'the good stuff' is, if we were to use a kill on contact, there's nothing stopping the ants that follow in the days or weeks to come. Many over the counter products are a 'kill on contact' type product. Occasionally you can get good results, but we find that many clients who use these products end up calling us out later to take care of the recurring ant issues they tend to have in the spring and fall. The technician was doing as his ongoing education has taught him, by making sure the inside was treated with a residual product, which would take care of any ants you may encounter days or weeks later. With regular services and good client communication, we have had great success getting control of ants in many structures. Ants can be quite difficult to control, especially during these very wet springs, and doubly so following such a mild winter. Ants are subterranean, and although they are being seen in one room of the house, they may be entering the home from the opposite side of the structure. Regardless of who you use in the future, I would definitely suggest staying with a monthly outside perimeter service, even during the winter months. Our clients who do this find that the ant issues are easier to get under control during the spring months. I would also suggest that you do not use over the counter products in conjunction with what a professional treats with, as many times the products can work against each other. As for 'pouring a gallon or more over the floors and baseboards', I would highly suggest against that. Not only does a 'little product go a long way', it is for your safety that the makers of these products list the amount to use on their labels. Thank you again for your honest review. I will definitely be making some changes to our invoicing, and adding some verbiage to aide in educating clients more about ants, what they can do to help the situation, and things they might avoid doing that will negatively affect our services."
Cindy K.
May 2017
Service was great...very professional.
Response from Zoellner Exterminating Inc
"We are very glad you were happy with your treatment. Do not hesitate to contact us if you have any questions or need further assistance. Be sure to tell friends and family about us and earn referral credits towards future services or treatment warranties!"
Alex V.
May 2017
So far excellent
Response from Zoellner Exterminating Inc
"Thank you for reaching out and leaving us a review! We appreciate our clients and hope to maintain a long, pest-free relationship."
Virgina B.
Mar 2017
The pests are gone. It took about 30 minutes for one person to complete the job. They left everything clean.
Response from Zoellner Exterminating Inc
"We are happy to read that you were happy with your service. We look forward to a long, pest-free relationship with you and your home."
Mary S.
Mar 2017
Great. I was very impressed with the initial call to Zoellner. The person who answered the phone was professional, knowledgeable & I felt like I had contacted the right place for service. I felt the same when the gentleman arrived to spray. Will definitely use this company again.
Response from Zoellner Exterminating Inc
"We are so happy we could impress you from start to finish! We pride ourselves in customer service and hope that everyone in our company treats you as they would their own family. Be sure to like us on facebook, to keep up with specials, promotions and upcoming pest issues. Thanks again!"
Claudia F.
Feb 2017
I am still using them. They have came out 3 times. To start it was $100, then it was $30 a month. I thought their price was fair. It was just the one guy that comes out, and he was here all 3 times. He is nice. He is well dressed and stuff, so he is nice. It takes about 10 minutes each time he comes out. He leaves the area clean when he is finished.
Response from Zoellner Exterminating Inc
"Thank you for your review. We are monitoring your outside boxes monthly. We find, since our pest issues come from the outside, it'[Member Information Removed] less invasive to take care of the issue there, which in turn makes it easier for our clients to not have to hard schedule appointments for inside services. We are taking care of the rodent problem, hopefully before they find their way inside your home! Thank you again for rating us and giving us feedback. Be sure to like us on facebook to keep up with promotions, upcoming pest issues and fun giveaways!"
George P.
Dec 2016
They did a nice job. They were friendly and competent. They said if there’s any other problem, give them a call back. Everything was good.
Response from Zoellner Exterminating Inc
"Thank you for taking the time to leave us a review! We are so happy that you had a positive experience with our service. Keep us in mind for future pest issues! Tell your friends about us a receive a $20 credit for everyone you send to us that uses our service just once!"
Roger B.
Sep 2016
Only 1 bedroom seemed to be affected. They treated the room and put encasements on the mattress and box spring and traps on bed posts. They inspected other rooms and put traps on other bed posts, but they only found bugs in the one room. They said they would probably have to come back and re-treat or treat other bedrooms, but we never found any more bugs or evidence of bugs, so the one treatment did the job.
Response from Zoellner Exterminating Inc
"We are so happy that we were able to resolve the problem with one service. Keep us in mind for future pest issues! Tell your friends about us a receive a $20 credit for everyone you send to us that uses our service! Thank you for taking the time to leave us a review!"
Nancy D.
Aug 2016
unknown
Jessica G.
Jul 2016
They showed up on time, explained what they were going to do. Two guys came out, so they service was completed very timely. Both of them were friendly and professional. They told me it was an extra charge to do my attic, so I paid, but I got a call from their office that it was included so they refunded me. Very nice to see an honest company! And I have seen a great reduction in ants and spiders. Very happy!
Response from Zoellner Exterminating Inc
"Thank you for your review. When we first put together the Angie'[Member Information Removed] List offer for pest control, we did include the attic treatment with that price. We missed educating some technicians that have joined our team since that promotion came out several years ago about that service inclusion. I'm glad we caught it, even after the fact and I'm very glad you're happy with our service! Be sure to tell your friends and family about us and earn referral credits to be used towards future services."
Mike W.
Jun 2016
unknown
Response from Zoellner Exterminating Inc
"Thank you for rating us! We appreciate you. Let us know if we can help with any pest issues in the future."
Licensing
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FAQ
Zoellner Exterminating Inc is currently rated 4.9 overall out of 5.
Zoellner Exterminating Inc accepts the following forms of payment: CreditCard
Yes, Zoellner Exterminating Inc offers free project estimates.
No, Zoellner Exterminating Inc does not offer eco-friendly accreditations.
No, Zoellner Exterminating Inc does not offer a senior discount.
Yes, Zoellner Exterminating Inc offers emergency services.
No, Zoellner Exterminating Inc does not offer warranties.