TruGreen Lawn Care - 5458

TruGreen is one of the most unresponsive, unprofessional companies I've ever dealt with. They came out and only did a portion of the work I purchased but still wanted full payment for it. I will never use them again or recommend them to anyone. There are far better companies out there. I paid more for their promise that my yard would look better because of their system and concluded the season with a yard that has a number of dead spot and a very dull green in the fescued areas.

The lawn care service was wonderful. Our lawn looks much better than when we were managing it on our own. The lawn care providers who came out were all very gracious and knowledgeable. My frustration with TruGreen came from dealing with them around billing issues. On more than one occasion, I thought a matter resolved, just to have to call back and go through the full explanation again. At one point, I had halted service, telling them I would not continue with their service until the billing current billing issues were resolved ... and someone came out to my house just a few days later. Since they frequently provide service even when residents aren't home, I was billed for THAT service, until I initiated ANOTHER dispute. ....The lawn care service itself has been quite good, so we have continued with the company while we watch to see if the billing issues resolve.

Yard was spotty semi green and never thickened. Both dogs had fleas even after 2 supposed applications.

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unknown

They do it four times in the summer and do the lawn. We've been going around and around over three years with some of these weeds.

unknown

Absolutely terrible! If one picture is worth a thousand words, please look at the attached photos. They have caused these barren spots in my front yard and have allowed crab grass to grow. This has to be the worst lawn service I have ever had the displeasure dealing with. I have called them numerous times trying to resolve this matter with no success. They simply do not care! One example of their bad attitude was one day I came home from work and saw their technician applying fertilizer to my yard. I noted that along the road next to my yard, about 10% of their fertilizer (white pellets) was on the road, not on my grass. I spoke to the technician and explained to him that after the first rain all of their fertilizer on the road will end up in our community lake and it will cause eutrophication and algae blooms. He said that his boss will not buy him a guard for his fertilizer spreader, so every client he has will have about 10% of the fertilizer on the road! Do not prepay or give them your credit card number for an autopay. The only leverage you have with a very poor company like TruGreen is your payment. Do not pay TruGreen unless you are truly satisfied with their work. Good luck.

My yard looks worse than any other around. Weeds everywhere, still brown weeks after others started to green. 

unknown

Not well. I had repeated trouble with this company. They would say they were coming (phone call) and then not show up. They left the gate open and my dog got loose. I sold my home and would never do business with them again. When you call them you usually talk to someone in another city. Don't think messages ever got delivered.

Perfectly.

I was happy with the way they did my front yard but not my back yard -- I still have a lot of weeds. I also had to call them a couple of times to get them to come back. I've had better service from them in the past.

The cost for the services is $30 per treatment. I paid for the whole year. This is my first year to use them. So far, their work is fine. My interactions with them were good.

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It has been good. We have had to call them back to treat weeds. They come out five or six times a year and spray or whatever.

The cost we paid reflected on a prepaid deal that we got from them. The first time we got the application, so far it was fine. They come; they call ahead before they come so that's a good thing there. I guess I've only seen them there because they occasionally came. They look and seem to be professional.

They killed a bunch of fescue grass. It turned brown at first then it went away because the grass died. They did come out and planted some seeds for me. I have been using them for years. They  broke my underground telephone line and it took the phone company about a month to get it re-buried.  I  feel that they should know how to treat my grass since I have been using them for so long. I feel the prices are very high.

Lawn treatment did very little for my yard they would just tell me that I need to water and that I had clay soil that's hard to grow grass on. I put up with their treatments for 4 years but every year it would get worse, so that's the end of TruGreen for me. I will also share that 2 of my neighbors have gone elsewhere and 2 more are thinking really hard about doing the same.. I WILL NEVER USE THEM AGAIN!!!

I have fescue grass not bermuda.  They ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;killed some of my fescue by using the wrong pesticide.  Three times this or overfertilization.   I now have a mess on my lawn.

unknown

Provider visits property regularly to control bugs, inhibit weed growth and fertilize for grass. Guys are always very professional and take good care of things often without my knowledge (a good thing).

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They are fine. We use them all the time. We are satisfied.

We have had good experience with them. If they haven't seen weeds they will come back and fix if we call them. They are probably too expensive.