AEI

Paid to have the cause of a specific problem identified only to get the same “I don’t know but maybe” answer the the initial home inspector gave. I just wasted my money on a second home inspection instead of an engineer’s professional opinion.

Last year I bought a home built in 1998 and it was only my second home purchase. Because of these factors I wanted a very extensive home inspection before purchase and was recommended AEI. Their website states “assurance you need to make confident, well-informed decisions.” The inspection was over 20 pages of small issues like washer cap missing or light won’t turn on. Overall the cost of inspection was 1200 dollars. My wife specifically asked about windows and a backyard door that seemed to have been repaired and wasn’t closing easily. The report had zero mention of water issues or possible warped wood/water stains or anything like that. No mention of the door/flashing. 3 weeks later my wife noticed the door was harder to close and the wood floors were buckling. It didn’t take the restoration company or insurance adjuster long to spot water coming through holes outside the backyard door, flashing missing, and windows without good seals. Over 50 thousand dollars in damages and repairs. All wood floors in the home had to be replaced. The backyard door took 2 months to come in so we lived on concrete floors. I would have never bought the home if AEI would have pointed out these issues. I wrote multiple emails and AEI finally responded that it was not their fault and if I wanted a more extensive inspection I should have paid for one! I paid 1200 dollars and would have paid more if they advised! I wanted my money back because their contract protects them from any liability. They refused and would not call or meet with me. Very disappointing experience with AEI and a waste of 1200 dollars!

Very helpful solving the problems with the insurance co.

Went as stated and expected.

Excellent professional service followed by a detailed report on his findings.