Patio Magic

We had a terrible experience with Patio Magic ~ 2 1/2 years ago. We had an expensive Woodard wrought iron patio table and six chairs which needed repainting. The set was in excellent condition - structurally sound, absolutely no rust - but the original color had faded. In June, 2012, we found Patio Magic through an internet search. We contacted the owner, Al Riley, and he sent two family members to pick up our set. It was explained to us that they would disassemble the furniture, sandblast it down to the bare iron to remove the old finish, powder coat in the new color, then reassemble. The total cost for the painting/pick-up/delivery would be $785. This price seemed high, but knowing that Patio Magic was an authorized service center for Woodard, we trusted that they would do a good job. When the set was returned to us, it looked good. But less than one year later, in Spring, 2013, we started to notice multiple areas of rust on both the table and chairs. This had never happened with the original factory finish, and it was clear that the powder coat applied by Patio Magic was not done correctly or a rust preventative primer was not used. We contacted Al who agreed to repaint the set. But it took 6 months for him to pick it up, despite multiple emails/phone calls. And then it took 7 more months (and multiple emails/phone calls) to get the set back. When he finally did deliver it, he did not let us know ahead of time, and we returned home that night to find the entire set sitting in our front yard where it was easily visible to anyone passing by and could have easily been stolen. And within two months, we again noticed rust developing in multiple areas. When we contacted Al again, he refused to do anything more and claimed that the set was rusting when he first took it to repaint it. This is absolutely false. And he informed us that he does not guarantee against rust occurring on his paint jobs. This had never mentioned before. Finally, he refused to refund any of our money because he had "already lost money and any profit" on our job. At this point, we gave up. We are out $785 and have nothing to show for it. Our set continues to rust and looks worse now than before it was repainted. Please think twice before doing business with Patio Magic.