KNOW NAME PC

Had them work on my DC port and when I Got my computer back, Asked if they had any warranty or guarantee, His response was " it wont break" after 3 tries he said almost in a yell, "unless you hit it with a Hammer it wont break" well 3 weeks later behold My DC power port is hanging on by one of the 5 solder points. ( Also when calling to check on work they said there were very busy and have a Lot of S*** to get done and will call me when its ready. ( now it did get fixed in 3 days and they told me when I dropped it off it would probably by 5 but I do not take to unprofessional well. Would Not ever Return business here

It went terribly. My laptop wouldn't turn on, I took it to Know Name PC, and they took it apart, tried to tell me that the motherboard was bad, and they didn't even put all of the screws back in. We couldn't afford the $300, so we took it to my cousin who used to be a computer technician, he looked at it, and as it turns out, it was the charger that was bad, not the motherboard.

The computer was taken in to the shop approximately 5 months before the final repair date and was worked on by a employee who told me that the pc was going to be sent in to the factory to be checked out as he could not find the cause of the pc,s problems.
After a four month period of no returned calls and just waiting on my pc, Ireceived a call from the ownner of the shop saying that this employee had been sick and wasn,t able to work on computers. The owner told me that this employee had quit and the owner was taking back over the repairs and he had the computer fixed in a couple of days and it is still working fine and the was no futher charges. I am satisfied with the owners work, He just should have taken over the work a lot earlier.