Ram Jack of Oklahoma & Arkansas

Surprisingly well.

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Every thing went good

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It took a few weeks to get an appointment for a quote. Ronnie Randolph recommended that we get piers put both outside and inside, but before we could do anything he recommended that we get a plumber in as he felt we might have a leak in the kitchen area. He also recommended that we contact our insurance agent as if it was a leak some of the foundation repair might be covered by insurance.
It took us a while to sort out the plumbing. Yes there was a leak (old pipes) and that likely lead to additional damage in our kitchen, dining room, and lounge areas. We did get some of the work covered by insurance.
Once all the plumbing was sorted we got Ram Jack to come back as it was evident that there was more movement. That did add to the quote but we could tell ourselves that what was recommended was needed. We signed the contract to get the work started.
Ram Jack (Jose and his team) started late July and had the outside nearly completed within a week and then started on the inside. From day 2 we could see things moving back into place. I had taken a number of before shots so that I could really see what was going on and how things have changed. It was very exciting.
Having the outside of the house done was no problem. But keep in mind that they will have to dig up plants. If you like those plants then you probably want to dig them up yourself and keep them well watered. We weren't precious about our plants and in fact, they looked better after Ram Jack had finished!
Working on the inside was more difficult. We moved out all the furniture in the affected areas but still lived there. In hindsight, it might have been more comfortable for us if we didn't as there is a lot of dirt that gets dug up. The workmen try and keep things as clean as possible but it was a big job. There were 19 piers put inside. Excitingly, doors now open and close with ease, benches are now aligned with the wall, and gaps between the cellings and walls meet. Jose was very excited to show us what was now fixed. However, there was some big movement going on so there are a number of cracks (some new) in the walls that will need fixing (wait for my interior decorators review).
Jose was really good at making sure I knew what was going on. There are some things that can only be predicted, such as how deep the piers can go. Ours need to go down 37 ft to hit bedrock not the estimated 30 ft. There was also a couple of extra piers recommended. One set was in an area that was obvious would need to be done eventually so rather than have them come back I could just agree to getting it done right then and there. On day one they broke a water main. This was fixed and is part of their cost.
Ram Jack has been and gone but our home still needs a lot of work as the roof needs replacing and the interior (walls and floors) need fixing. Would I use them again - yes. Did I think things went well - yes. Am I happy with the job - yes. Do I wish it was cheaper - yes, but would I do it all again if I had to - yes.

Although it took 2 weeks, by appointment, to get an estimate. The rep was on time (actually early) and have us a curtesy call. He got right down to business and told us what was recommended and didn't try to sell us anything we didn't need. He gave us an estimate that was cut and dry and exactly what we ended up paying. They came in 2 days to do the work and got 5 piers installed in about 3 hours. They leveled that end of the house and all cracks closed up and all doors/windows are working fine. Once we got our estimate, they made the rest of the process easy for us. I'd highly recommend this company. They're professional, knowledgeable and reasonably priced compared to other foundation repair companies