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Molly Maid of Mahoning/Trumbull Counties

Founded 1993 • With Angi since December 2008

3.9

(20) Verified Reviews

Service Categories

Description

Welcome to Molly Maid of Mahoning/Trumbull Counties (JLD Co. Inc.). We've been providing residential maid service to the greater Mahoning Valley area since 1993, and we are family owned & operated! We specialize in professional home cleaning services that revolve around our clients’ individual needs. Additional email - katie.burkey@mollymaid.com...

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Handy House Cleaning

3.0

(2) Verified Reviews

Handy House Cleaning

Handy is an Angie's List national platform partner. With Handy, you can book a transparent, fixed price home service with an independent professional any day from 7 am to 11 pm. Professionals booked through Handy are experts across a range of home services, including home cleaning, handyman services, painting, lawn care, and more. They have collectively performed over 3 million projects across 250 locations. Handy, through the Handy platform, offers technology and information to book home services, but does not itself provide these services. The provision of services is the responsibility of independent professionals scheduled through the Handy platform. Tasks booked and paid for directly through the Handy platform are performed by background checked professionals*, and are backed by the Handy Happiness Guarantee**. Notes: * Handy screens handyman and cleaning professionals that you book and pay for directly through the Handy platform. This process involves: a) Pre-screenings – Potential Professionals must provide detailed personal information, and validate their home service experience. b) Credential Verification – Handy partners with Jumio to use computer vision technology to verify the identification credentials of potential professionals. c) Background Check – The background check screening is performed by Checkr, an accredited third-party background check provider. Checkr's search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using Handy. You can learn more about Handy's screening and background check process at www.handy.com/trust-and-safety ** Handy backs all bookings made through its platform with the Handy Happiness Guarantee. Handy strives to match you with the right pro for you and your home every time. If you're not satisfied with the quality of the service you booked and paid for directly on the Handy platform, Handy will send another pro at no extra charge for your next booking. Additionally, In the rare event of damage, Handy's got your back. Bookings made and paid for directly on the Handy platform are insured. You can learn more about Handy's screening and background check process at www.handy.com/handy-guarantee

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Verified Reviews

A few reviews for this pro…

5.0

04/12/2017

The cleaning crew does a wonderful job. They are very prompt, professional, and courteous.

DESCRIPTION OF WORK
Monthly kitchen and bathroom cleaning.

CATEGORY house cleaning

1.0

09/20/2016

Terrible! Nothing that I needed was done! I told them the floors were a priority...so they didn't do the floors!! Waste of $

DESCRIPTION OF WORK
It was supposed to be 1st floor...2 bedrooms, 21/2 baths, kitchen, living area. 2girls for 2 hours...cleaned 2 bedrooms and baths. That's it...never touched living area, kitchen, laundry. Very disappointed! Had to spend the next day cleaning everything! Even the bedrooms...I took a damp rag and rewashed the floors...rag was dirty! What they did...I have no idea!!!

CATEGORY house cleaning

5.0

07/13/2015

They send out very competent teams comprised of great workers that go the extra mile to make you feel comfortable and tend to needs you don't need to ask about.  They get more done in an hour and a half than I could do in a month.  

DESCRIPTION OF WORK
They vacuum all carpet that needs cleaning, wet mop the linoleum, clean bedrooms, even making the beds if necessary, clean, bathrooms, scrubbing the tub and shower from top to bottom. I use them regularly (once a week).

CATEGORY house cleaning

SERVICE PROVIDER RESPONSE

Thank you so much for taking the time to review our services! We are thrilled to have you as a customer and we appreciate knowing if there is anything we can do to make your service better!
3.0

06/22/2015

They sent two people to do 2 hours worth of work and only 1 person was working the entire time. I paid double the price for half the work.

DESCRIPTION OF WORK
Hired to clean my house.

CATEGORY house cleaning

SERVICE PROVIDER RESPONSE

[Member Name Removed], Thanks so much for you feedback. we did attempt to call you on July 7th as a follow up to the cleaning. below is the information logged from that call, "Said to call him back because couldn't talk at the moment, but said he had some issues. Did call him back LM @ 11:45 A:M 7/7/14." We did send 2 of our top cleaners to you home, but I would be happy to discuss any concerns.
5.0

03/26/2014

They have been doing an excellent job! They are prompt and have never canceled a cleaning. They clean while I am gone and I trust them 100%. I have never had any problems with them and I would highly recommend them.

DESCRIPTION OF WORK
They do the cleaning of my apartment once a month. I have been using them for over 5 years.

CATEGORY house cleaning

SERVICE PROVIDER RESPONSE

Dear [removed members name]- Thanks so much for your kind words and compliments to our staff! We appreciate and value your business and look forward to seeing you again soon! And thank you for your referrals to our business. If there is anything we can do better, please let us know. Sincerely, Katie Burkey Owner

Services Offered

All Rooms: Dust Baseboards, Light Fixtures, Furniture, Sills, Shelves, Blinds & Decor, Remove Cobwebs, Vacuum & Mop, Vacuum Cloth Furniture, Clean Glass Surfaces, Make Up Or Straighten Linens, Empty Wastebaskets. Bathrooms: Clean Showers, Tubs & Sinks, Scrub Toilets, Including Bowl, Seat, Lid, Tank & Base, Clean, Dry & Shine All Mirrors, Chrome & Tile, Damp-Wipe Cabinet Fronts, Clean All Shelves, Fixtures & Items On Vanity. Kitchen: Clean, Dry shine All Appliance Surfaces.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
MasterCard, Discover, Check, Visa
Senior Discount
No
Emergency Service
No
Warranties
Satisfaction