EMS PLUMBING & HEATING

Plumbing, Water Heaters

About us

Since 1974, EMS Plumbing & Heating has been dedicated to providing residential and commercial customers like you with the very best in heating and plumbing system maintenance, repairs, snaking of drains, and installations. Our family owned and operated company is a proud member of the Home Builders Association (HBA), Angie's List, the Better Business Bureau (BBB), and the Regional Chamber of Commerce. Contact us today for a FREE estimate on the services you need.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Snaking Drains, Plumbing, Water Heaters, Drain Replacement, Hot Water Repair and Replacement. Residential and Commercial. Plumbing, Sump Pump, Hydonics Service and Tankless Water Heaters. Emergency Plumbing and Boiler Heat Services. Comprehensive Emergency Repairs: *Plumbing Fixtures *Boiler Heat *Sump Pumps *Drain Cleaning *Toilet Repair. Expert Plumbing Services: *Leaking Faucets *Traps *Pipe Holes *Leaking Stacks *Drains and Spouts

Services we don't offer

Ask for details!

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.633 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
6%
3
6%
2
6%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.6

Filter reviews by category

Showing 1-25 of 33 reviews

Joy G.
01/2022
2.0
plumbing
  + -1 more
Overcharged for labor on hot water tank AND installing 2 faucets. Dumped rusted metal from the inside of my broken hot water tank into my floor drain when I clearly have an ejection pump system which caused a terrible clean up issue in my drain. Could not install a new faucet in my ceramic pedestal sink but charged me 2 hours for taking the old faucet out. We are not at all happy with their field plumber who did our inside plumbing. Would never recommend to anyone.
Description of Work: Replacement of bathroom fixtures and hot water tank.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$1,500

Christine H.
12/2020
5.0
plumbing
  + -1 more
EMS did top quality work at an affordable price. We would hire them again in a heartbeat.
Description of Work: Snake our kitchen sink and replace a pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lucrecia C.
09/2020
5.0
plumbing
  + -1 more
Very professional and great personality. Explained what needed to be done and time frame in which work will be performed!!
Description of Work: Maintenance

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Michele J.
08/2019
5.0
plumbing
  + -1 more
Faucet in stationary tub in basement pretty corroded. Took some effort to remove. Easy replacement. Toilet fill valve supply line and shut off replaced. Sink pop up 1st floor bathroom repaired. 2hours work
Description of Work: Faucet replaced. Toilet fixed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Tom R.
07/2019
5.0
plumbing
  + -1 more
Pipes and pipes were OK. Problem was leaky fixtures . Silicon was put on fixtures and sealed. Problem was fixed. Water no longer leaks to my basement.
Description of Work: Checked the water lines for leaks as water was leaking to my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Lynn & Jim W.
04/2019
5.0
plumbing
  + -1 more
they were quick to get the work done, helpful, knowledgeable and friendly, and left the place neat and tidy.
Description of Work: plumbing leak

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob G.
10/2018
3.0
plumbing
  + -1 more
He wanted to replace the total granite top and backsplash along with the sink that mounted underneath I only wanted it mounted underneath and wanted to keep the existing countertop after he quoted it would be at least $200 more for his granite countertop I told him to call me if you just want to do the under sink mount. As he did not call after week, we decided to get someone else outside of Angies List. His quote of $350 just for the sink or $500-550 for granite top also was given to another who just replaced the sink for $150. I would not recommend him.
Description of Work: Bathroom sink replacement

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Robert N.
06/2018
5.0
plumbing, water heater repair
  + 0 more
excellent. The technician was knowledgeable and explained everything
Description of Work: Needed larger 80 gallon hot water tank and installed a new toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

alex D.
10/2017
5.0
plumbing
  + -1 more
Everything was done in a very professional manner.
Description of Work: New toilet flange, diverted, plumbing moved, and toilet installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Robert N.
06/2017
5.0
plumbing
  + -1 more
Denny arrived on schedule and did an expert job of installing the water filter system and replacing the kitchen faucet unit. At my request, he checked out the faucets in both bathrooms and the house water shut off valve in the basement. I was extremely impressed by Denny's knowledge, strength, flexibility, and patience. I would call EMS again, definitely.
Description of Work: Installation of under the sink water filter and replacing sink faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Carolyn C.
04/2017
5.0
plumbing, water heater repair
  + 0 more
I worked with EMS through my home warranty for sometime and always had a very pleasant experience.
Description of Work: Replaced faucets, garbage disposal, hot water heater, sub pump and worked on toilet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Seth F.
12/2016
2.0
plumbing
  + -1 more
Be aware that you'll pay $80-$85 for the service call alone. I refused their service after being quoted for about $400 of work and parts and still had to pay nearly $100 just to have the tech drive to my home. Save your money and call Mr Rooter. They likely won't charge you just to come over and give you a diagnosis.
Description of Work: Estimated the work that I would need to have completed.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$85

Lorraine R.
10/2016
5.0
plumbing
  + -1 more
Very well, replaced old cast plumbing from toilet to sewer. Big job in 2014 and all hands were on deck with this company. No additional problems, very happy with repair. Downtime minimal considering the scope of cutting out cast.
Description of Work: Cracked cast iron pipe to sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

April E.
06/2015
5.0
plumbing
  + -1 more
We've been very impressed by their professionalism, responsiveness, and quality of their work. It's so nice having someone you can call for routine matters or emergencies and you will be given consistent, quality service each and every time.
Description of Work: EMS performed the plumbing jobs covered by our home warranty. We've had work done to bathroom plumbing, the main sewage stack, all of the drains in our home, and other small jobs (helping repair small leaks, etc).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Scott P.
12/2014
4.0
plumbing, water heater repair
  + 0 more
The work they did was very good. I was told the price would be $825 unless they needed to bring in extra help to install if we had unique circumstances then the price would be $900. This was a basic install. Nothing special about it and they ended up charging $900. I was not happy about that and felt a little cheated.
Description of Work: Replace old 50 gallon hot water tank.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

glenna D.
01/2014
5.0
plumbing, water heater repair
  + 0 more
Very punctual and professional. Explained all of our options and let us decide which would be best for our home. Called us back quickly and had it installed the next day.
Description of Work: Removed old water heater and installed a new 50 gallon water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$732

Diane N.
11/2013
5.0
plumbing
  + -1 more
Excellent and professional. Sump pump itself developed a leak at the manufacturers connection. Called and the plumber was out to fix it within 2 hour time frame. Everything was installed to our liking and easy to work with this company. Denny was the plumber and Marino/Raymond did our scheduling and answered our questions. The owner, ED, made the original visit for an estimate available on line.
Description of Work: Installation of a sump pump with all connections leading to outside system with backup battery generator system. Also, installed a new toilet and removed the old one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Larry M.
09/2013
5.0
plumbing
  + -1 more
I got the name of this plumber for my neighbor, so I really cannot comment on how he did his job. My neighbor seemed very pleased with his work, so I am going to assume he did what he was supposed to and corrected their problem.
Description of Work: Repaired a crack in the bottom of a shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia P.
07/2013
3.0
plumbing, water heater repair
  + 0 more
Took too long (several hours), talked on phone, very expensive compared to others
Description of Work: Attached water heater

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

$250

Greg H.
06/2013
5.0
plumbing
  + -1 more
I received a call before the provider came out to make sure that I was home and ready for the service call. Within an hour Denny arrived at my house. I showed him the work that needed done and within the hour he had completed the two tasks. He was very courteous and professional and the work was done completely to my satisfaction.
Description of Work: Replaced outside spigot in the back of the house and replaced shut off valve in basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Roan W.
06/2013
5.0
plumbing, water heater repair
  + 0 more
Was having issues with the water heater not firing. Serviceman gave possible part replacements and their costs. Then he showed me how to service the unit myself. Very prompt and friendly.
Description of Work: Serviced water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

steve G.
06/2013
5.0
plumbing
  + -1 more
Responded very quickly to my inquiry, and provided a clear estimate of the repair process and price. Was able to get onto their schedule in short order. Called to follow up on customer satisfaction at end of job. Would definitely recommend and use EMS again.
Description of Work: replaced leaking external spigot that was leaking into inside wall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jennell S.
04/2013
5.0
plumbing, water heater repair
  + 0 more
They were incredible. We had several companies to look at the problem and they literally walked off. And he came in and he just resolved the issue. We have an apartment building with a large number of tenants that are largely students and we have lost all of our hot water throughout the entire building. We called three plumbers out. One of the three started the job and walked off. He didn't even said good bye. Then we called EMS and they were fantastic. I spoke to the owner directly. The owner was involved personally. He dealt with this type of blockage previously and not only did he repair it, he gave us insight in how to prevent this from recurring in the future. So it was very reasonable, they did a total re-pipe from our boilerroom to the building. The pricing was fantastic because you can imagine we've gone in January for four to five days with no hot water. He could have charged me anything and I would have paid it.
Description of Work: I have been using EMS Plumbing & Heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from EMS PLUMBING & HEATING
AS OWNER OF EMS PLUMBING I WOULD LIKE TO THANK YOU FOR YOUR HONESTY IN YOUR DEALING WITH EMS PLUMBING AND YOUR TRUST IN MY COMPANY . WE LOOK FORWARD TO WORKING WITH YOU IN THE FUTURE.

lori N.
03/2013
5.0
plumbing, water heater repair
  + 0 more
It went excellent. They were professional and thoughtful. The owner answers the phone himself--you never get a recording. The owner, Ed Smitzer, came over with his arm in a sling to help me stop rushing water coming out of my old water heater. Denny, one of the employees, is a thinker and finds the cause and gets it done. They are reasonable and comparable in price. Their service is exemplary.
Description of Work: They performed plumbing services. They also installed a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from EMS PLUMBING & HEATING
April 3, 2013 [member name removed] [member information removed] Dear [member name removed] We would like to thank you for allowing EMS Plumbing to work for you. It has been a pleasure working for such pleasant people. We look forward to working for you again in the future. Sincerely, Edward M. Snitzer & EMS Plumbing Staff Edward M. Snitzer & EMS Plumbing Staff

Andrea R.
04/2012
5.0
plumbing
  + -1 more
They were very professional, they cleaned up the mess.
Description of Work: They came and just adjusted the toilet. He had to drill pipes out and fix a leak for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from EMS PLUMBING & HEATING
April 3, 2013 [member name removed] [member info removed] Dear [member name removed], We would like to thank you for allowing EMS Plumbing to work for you. It has been a pleasure working for such pleasant people. We look forward to working for you again in the future. Sincerely, Edward M. Snitzer & EMS Plumbing Staff Edward M. Snitzer & EMS Plumbing Staff
    • 1(current)
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Contact information

360 E Midlothian Blvd, Youngstown, OH 44507


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters

FAQ

EMS PLUMBING & HEATING is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

EMS PLUMBING & HEATING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, EMS PLUMBING & HEATING offers free project estimates.
No, EMS PLUMBING & HEATING does not offer eco-friendly accreditations.
No, EMS PLUMBING & HEATING does not offer a senior discount.
Yes, EMS PLUMBING & HEATING offers emergency services.
Yes, EMS PLUMBING & HEATING offers warranties.
EMS PLUMBING & HEATING offers the following services: Snaking Drains, Plumbing, Water Heaters, Drain Replacement, Hot Water Repair and Replacement. Residential and Commercial. Plumbing, Sump Pump, Hydonics Service and Tankless Water Heaters. Emergency Plumbing and Boiler Heat Services. Comprehensive Emergency Repairs: *Plumbing Fixtures *Boiler Heat *Sump Pumps *Drain Cleaning *Toilet Repair. Expert Plumbing Services: *Leaking Faucets *Traps *Pipe Holes *Leaking Stacks *Drains and Spouts
Ask for details!

Contact information

360 E Midlothian Blvd, Youngstown, OH 44507


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed