CARPET TECH
About us
90 days same as cash
Business highlights
41 years of experience
Services we offer
all your floor covering needs
Amenities
Free Estimates
Yes
Reviews
4.34 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 0% | ||
| 0% | ||
| 25% | ||
| 0% |
Showing 1-4 of 4 reviews
Denise A.
Jan 2016
unknown
Kathy M.
Aug 2015
unknown
Susan P.
Aug 2015
unknown
D D.
Mar 2013
Dan was very professional and helpful when we chose all the carpet for throughout our house. I can't blame him for his patience running thin after he had ordered all of this carpet at our direction (as we were advised by our builder - see my other reviews) and was then forced to sit on it for approximately a month if not longer. Dan gave us a very fair price, and even carpeted our basement steps free of charge (he also supplied the additional carpet) once he was at the house.
There is only one negative, and I have to look at it every day of my life - visable seams. Yes, I know the lighter the carpet (off white / cream) the more potential for seams to show, however we had virtually identical color and quality of carpet installed in our prior house that we had built and never seen the slightest of a seam anywhere. When I wasn't satisfied, I called Dan and he agreed to come out and do what he could to make it right - TWICE. Still not right. Would a third trip have done anything different? My belief was "no", as quite honestly how many times should it take? In thinking back, and not surprising since I knew it could be done as I had in my other house, after each of the two return visits the seams I reference were indeed slightly better in some areas. But then there would be several inches where it didn't appear to match up correctly causing the clearly visable area(s).
All in all - an honest and sincere guy to do business with, however at the end of the day I have to look at seams every day that I get up.
There is only one negative, and I have to look at it every day of my life - visable seams. Yes, I know the lighter the carpet (off white / cream) the more potential for seams to show, however we had virtually identical color and quality of carpet installed in our prior house that we had built and never seen the slightest of a seam anywhere. When I wasn't satisfied, I called Dan and he agreed to come out and do what he could to make it right - TWICE. Still not right. Would a third trip have done anything different? My belief was "no", as quite honestly how many times should it take? In thinking back, and not surprising since I knew it could be done as I had in my other house, after each of the two return visits the seams I reference were indeed slightly better in some areas. But then there would be several inches where it didn't appear to match up correctly causing the clearly visable area(s).
All in all - an honest and sincere guy to do business with, however at the end of the day I have to look at seams every day that I get up.
Response from CARPET TECH
"FIRST OF ALL I WOULD LIKE ANY CUSTOMER TO CHECK WITH THE YOUNGSTOWN BETTER BUSINESS BUREAU ON MY RATING. IT WAS "A PLUS" AS I CHECKED TODAY.NO COMPLAINTS AS FAR BACK AS THREE YEARS. THE FURTHEST THE BBB REPORTS IS THREE YEARS. THE CUSTOMERS COMPLAINT OF VISIBLE SEAMS, PLEASE SEARCH THE INTERNET AND READ OF INVISIBLE CARPET SEAMS. THERE IS NO SUCH PRODUCT. CARPET COLOR, DENSITY, LENGTH OF FIBER,AND OUTSIDE LIGHT SOURCE ALL PLAY IN THE VISIBILITY OF A SEAM. I WOULD LIKE TO ADD THAT TWO DIFFERENT TYPES OF CARPET WERE INSTALLED IN THE CUSTOMERS HOME, WITH SEAMS, AND NO COMPLAINTS. IF YOU ARE LOOKING TO BUY CARPET, PLEASE ASK YOUR VENDOR FOR THE INSTALLER THAT MAKES INVISIBLE SEAMS. PLEASE CALL ME WITH HIS NAME SO I MAY HIRE HIM. DAN REBRACA, CARPET TECH 330-540-5460 CELL NUMBER. THANKS FOR READING MY VERSION."
Licensing
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FAQ
CARPET TECH is currently rated 4.3 overall out of 5.
Yes, CARPET TECH offers free project estimates.
No, CARPET TECH does not offer eco-friendly accreditations.
No, CARPET TECH does not offer a senior discount.
No, CARPET TECH does not offer emergency services.
No, CARPET TECH does not offer warranties.