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Boak & Sons Inc

Insulation Service, Roofing, Gutter Repair and Replacement,

About us

Boak & Sons was established in 1974 as a small insulation company by Sam Boak while he was only a senior in high school. With the high energy costs of the 70’s, we expanded early on into the roofing business. We offered economical roof installations through cutting edge technology and equipment, allowing customers to recoup even more in energy savings. Now, we serve both residential and commercial customers to provide quality customer service from Cleveland, Ohio to Pittsburgh, Pennsylvania and everywhere in between. Our services have also expanded to include sheet metal, siding and gutters along with roofing and insulation. Our company lives by two simple rules: 1. Safety is always first and 2. Never, ever, EVER cut a corner. With over 150 employees serving our customers, these rules help us achieve superior customer service as well as a work environment that gives our employees a safe place to call home. To learn more about the President and Founder of Boak & Sons, Sam Boak, visit www.boakandsons.com.

Business highlights

Emergency services offered
51 years of experience

Services we offer

We specialize in the premium installation of roofing, insulation, siding, gutters, and sheet metal for commercial and residential projects. As a local company, we use in-house crews to complete on-site installations for projects from Cleveland, Ohio to Pittsburgh, Pennsylvania.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • Financing Available
  • Check
  • Visa
  • MasterCard
Reviews
4.588 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
11%
3
5%
2
3%
1
6%

Filter reviews by service

Showing 1-25 of 88 reviews
Janet M.
Jun 2021
1.0
Roofing, Gutter Repair and Replacement
Was called to replace our flat roof which when husband looked at it he immediately said call Boak it needs replaced. (Lifting, swelling etc obvious). Bill came out to give us date for new roof we wanted, he stated it is fine he would not replace it. My husband told me at that time we need to find someone else because it is bad. side note husband retired Ins. agent, Home Insection Agent for Major Co. Results: We had leak in roof/damage. They did come out temp patched but lied about damage existing when he Inspected it only couple months earlier. So Game Over ! ADVICE: Get a separate Inspect from qualified Inspector. They have always done superior work in the past but you are who represents you in my book. Too bad. Get your own Inspection then call them to do the work my advice if you need the work.

Lynne H.
Jul 2020
5.0
Gutter Repair and Replacement
Yes, I recommend this pro
Great job. Would hire again

D D.
Sep 2018
5.0
Gutter Repair and Replacement
Yes, I recommend this pro
$250
I had a very small job to be completed, and Boak was the only one who was even interested in getting it done for me (good luck calling the other "gutter installation" listings from anywhere). Bill and his crew were first class from my initial call, through scheduling and completing the job. Highly recommend!

Donald D.
Feb 2018
5.0
Gutter Repair and Replacement
Yes, I recommend this pro
It went really good. I'm planning to have them back out soon for some other work.

Mark W.
Jan 2018
5.0
Roofing
Yes, I recommend this pro
Excellent Job. Very Professional. An A. Clean up at the end was a B-. Definitely recommend.
Response from Boak & Sons Inc

"We appreciate your business. We always strive for excellence and we apologize for falling short of your expectations on the clean-up. Please keep us in mind for any future siding, window, or gutter work you may need!"


Fred P.
Jan 2018
5.0
Insulation Service, Roofing
Yes, I recommend this pro
$100
It has not leaked since then.

Elwood G.
Aug 2017
5.0
Roofing, Siding Service
Yes, I recommend this pro
$15,000
Work went very well, they also cleaned up all the old roofing and siding.

Nancy M.
Aug 2017
5.0
Insulation Service
Yes, I recommend this pro
$11,000
Worked with us to schedule around our vacation. Workers were very professional, cleaned up nightly. Did a great job, we were very happy with the work.

Mark H.
Jul 2017
5.0
Gutter Repair and Replacement
Yes, I recommend this pro
Very professional, quality work.
Response from Boak & Sons Inc

"Thank you! We strive for excellence!"


Rita S.
May 2017
5.0
Insulation Service
Yes, I recommend this pro
Perfect, see above for this answer.
Response from Boak & Sons Inc

"We love having repeat customers! We always strive to give a very honest assessment of the work needed without cutting corners. Thank you for your kind words."


Christine G.
Apr 2017
5.0
Roofing, Gutter Repair and Replacement + 1 more
Yes, I recommend this pro
$5,000
The work is exceptional. The siding is matched to the house, it is level and secure and every inch of the work area was clean and neat when the workers left. The workers were professional and polite and punctual. This is our second time for hiring Boak and I recommend them highly.
Response from Boak & Sons Inc

"Thank you so much for choosing Boak & Sons! We take pride in doing great work. If you ever need additional roofing, gutters, or insulation work done keep us in mind. Again, thanks!"


Brian R.
Jan 2017
2.0
Insulation Service
$750
Initially a salesman came out and told me they could blow insulation in above my drop ceiling and no holes need to be drilled. I was on vacation when the workers came to do the work and they drilled 2 inch diameter holes in my drywall at eye level between each stud. I was dissatisfied because I had to pay $1500 to have my office painted after the insulation was blown in. This is a cost I had not budgeted for and was disappointed the salesman didn't know this.
Response from Boak & Sons Inc

"Dear Sir: We had a hard time finding your insulation records, because the work was done in April of 2012, nearly five years ago! Sometimes, unforeseen conditions can slightly change the scope of the work on renovation/repair jobs. It looks like this was an insurance job done through Allstate, any additional work required may have subsequently been covered under your claim. We apologize for any confusion or miscommunication that may have occurred during the process. We hope you would reconsider using us again if you ever have the need. We pride ourselves on excellent customer service and would never intentionally mislead any customer for any reason."


Fred P.
Jan 2017
5.0
Insulation Service, Roofing
Yes, I recommend this pro
It went well.
Response from Boak & Sons Inc

"Thank your for a great review! We hope you will use us for any future needs in roofing, insulation, gutters, siding, or windows."


Jack H.
Dec 2016
5.0
Roofing
Yes, I recommend this pro
$70
Excellent service. They were able to come out the next day, arrived on time, evaluated and fixed the leak. Very professional, told me of a masonry problem with the chimney and gave me a referral to a mason.

Mary S.
Dec 2016
5.0
Roofing
Yes, I recommend this pro
They were excellent.

Donald D.
Jun 2016
5.0
Gutter Repair and Replacement
Yes, I recommend this pro
unknown

Robert L G.
Jun 2016
5.0
Insulation Service
Yes, I recommend this pro
unknown

Sandra M.
May 2016
5.0
Insulation Service
Yes, I recommend this pro
$7,000
unknown

Andrew & Karen G.
Apr 2016
5.0
Insulation Service, Gutter Repair and Replacement
Yes, I recommend this pro
$8,500
unknown

Mary S.
Apr 2016
5.0
Insulation Service, Roofing + 1 more
Yes, I recommend this pro
$12,000
unknown
Response from Boak & Sons Inc

"Thank you so much for taking the time to review our company. We truly appreciate your patronage and know that you, too, were a pleasure to work with. We feel that our guys are some of the best! Thank you again for choosing Boak & Sons and we look forward to working with you in the future."


Ryan L.
Mar 2016
5.0
Insulation Service, Roofing + 1 more
Yes, I recommend this pro
$1,200
Love doing business with Boak. They have done both our insulation and gutters, and I'm inquiring on some additional siding work. All of my encounters with Boak (Larry & Bill) have been incredibly positive and prompt. Even if an immediate answer isn't available, they've done a great job communicating what the delay is and when I could expect to hear back.
When it's time to do our roof (I have a rough estimate from them for it), I am almost positive I will do this work through them simply because of the quality of work provided with other services and their willingness to keep connected through the process.
A big thank you to Boak for being a reliable contractor that we can trust. It's tough to come by these days, and as a customer, I appreciate it.
Response from Boak & Sons Inc

"Can't thank you enough for choosing Boak & Sons again! We love our repeat customers and pride ourselves in building lasting relationships. Thank you again!"


Fred P.
Jan 2016
5.0
Insulation Service, Roofing
Yes, I recommend this pro
$2,000
unknown
Response from Boak & Sons Inc

"Thank you for taking the time to review our company. We appreciate your patronage and hope that if we can ever help you in the future--you call Boak!"


Gary G.
Dec 2015
4.0
Insulation Service, Gutter Repair and Replacement + 1 more
Yes, I recommend this pro
$1,400
The work performed was good. The problem that I had with this provider was the timeliness of getting the work completed. I must have called Boak and Son's 10+ times to get the service scheduled. Once I was scheduled, it took 4-6 weeks to actually get the work completed. I also have a siding issue that I asked them to look at and possibly fix, but they forgot. I'm hesitant to reach back out or call due to how difficult it was to get them to my home in the first place. Nice guys once you get a hold of them.
Response from Boak & Sons Inc

"We would first like to thank you for sticking with us during your repair process. We are delighted that you were pleased with the quality of our work and that our sales force and workforce treated you with the respect that all of our clients deserve. We are certainly looking into this lengthy delay. I am certain that geography played a huge part in this issue. We only self perform all of our work and often times this causes back-ups. Thank you again for your patience and we hope that if you have any issues in the future that we can have a chance to redeem ourselves."


Karen D.
Sep 2015
5.0
Insulation Service
Yes, I recommend this pro
$800
unknown
Response from Boak & Sons Inc

"Thank you so much for choosing Boak & Sons. We appreciate your patronage and would look forward to working with you in the future on any of your roofing, siding, gutters or insulation needs. Thanks Again."


Michael P.
Aug 2015
2.0
Roofing
They did not provide an estimate for roofing and did not perform any service.

Showing 1-25 of 88

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Boak & Sons Inc is currently rated 4.5 overall out of 5.
Monday: 7:30 AM - 5:00 PM Tuesday: 7:30 AM - 5:00 PM Wednesday: 7:30 AM - 5:00 PM Thursday: 7:30 AM - 5:00 PM Friday: 7:30 AM - 5:00 PM Saturday: 8:00 AM - 11:00 AM
Boak & Sons Inc accepts the following forms of payment: Financing Available, Check, Visa, MasterCard
Yes, Boak & Sons Inc offers free project estimates.
Yes, Boak & Sons Inc offers eco-friendly accreditations.
No, Boak & Sons Inc does not offer a senior discount.
Yes, Boak & Sons Inc offers emergency services.
Yes, Boak & Sons Inc offers warranties.
Boak & Sons Inc offers the following services: We specialize in the premium installation of roofing, insulation, siding, gutters, and sheet metal for commercial and residential projects. As a local company, we use in-house crews to complete on-site installations for projects from Cleveland, Ohio to Pittsburgh, Pennsylvania.

Contact Information

75 Victoria Rd, Youngstown, OH 44515

Service Hours

Monday:7:30 AM - 5:00 PM
Tuesday:7:30 AM - 5:00 PM
Wednesday:7:30 AM - 5:00 PM
Thursday:7:30 AM - 5:00 PM
Friday:7:30 AM - 5:00 PM
Saturday:8:00 AM - 11:00 AM
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