AADAMS APPLIANCE SVC INC
About us
We have 5 techs on the road daily. We are Warranty authorized for Samsung, Frigidaire, Electrolux and General Electric, Dacor, Haier, Bosch and Danby. We are authorized to work on Amana and Sharp Commercial Microwaves. We can work on other makes and models after Mfg warranty is over.( RE: Maytag, Amana, Whirlpool)
Business highlights
45 years of experience
Services we offer
We can work on washers, built in ovens, dryers, microwave ovens, ranges, refrigerators, window air conditioners and dehumidifiers. Most is home service. Some customers bring their microwaves and dehums to the shop.
Accepted Payment Methods
- CreditCard
Reviews
3.37 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 57% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 43% |
Showing 1-7 of 7 reviews
Julie K.
Aug 2015
unknown
Tammy B.
Jul 2015
unknown
Marsha V.
Jun 2015
The first repair guy didn't seem to know what he was doing. In the end they sent a different repair guy out and he was able to fix the issue.
Lorena S.
Feb 2014
He explained due to the hard watercalcium built up. We had earlier changed to the aluminum ones with protection in case of burst hoses, and they had closed. Purchased rubber hoses and all is well,,
Stephen C.
Nov 2013
In short, our experience was incredibly bad. I would STRONGLY recommend any Angie's List customer to NOT use A Adams. They will tell you that your and quot;diagnostic feeand quot; (consisting of writing down serial numbers for $50/ea) will be usable for repairs/replacement, and when going with the replacement (as they informed us the part needed for repair was longer available) and after ORDERING and receiving said replacement, they informed us that they changed their mind and will no longer honor that promise (which we verified and reconfirmed on several occasions).
So we're on the hook for the replacement item, the oddly expensive serial number transcription, and now someone to install the item that A Adams had told us that our and quot;diagnostic/serial number feeand quot; was going to apply towards installing.
When we called them to question their dodgy and unprofessional business practices (while the replacement item sat in our living room) they won't call you back -- despite promises to do so repeatedly during repeated calls. In short, do your self a favor and use ANYONE in Y-Town for your job OTHER than them. We're new homeowners and have used dozens of providers for various jobs -- most were pretty stand up people. From our experience you seriously can't find a worse and less professional company than A Adans.
We SINCERELY hope that our $150 loss (and this resultant review) will benefit someone else in the future -- by encouraging them to not use A Adams for any job.
So we're on the hook for the replacement item, the oddly expensive serial number transcription, and now someone to install the item that A Adams had told us that our and quot;diagnostic/serial number feeand quot; was going to apply towards installing.
When we called them to question their dodgy and unprofessional business practices (while the replacement item sat in our living room) they won't call you back -- despite promises to do so repeatedly during repeated calls. In short, do your self a favor and use ANYONE in Y-Town for your job OTHER than them. We're new homeowners and have used dozens of providers for various jobs -- most were pretty stand up people. From our experience you seriously can't find a worse and less professional company than A Adans.
We SINCERELY hope that our $150 loss (and this resultant review) will benefit someone else in the future -- by encouraging them to not use A Adams for any job.
Response from AADAMS APPLIANCE SVC INC
"Let me get this out of the way, WE DO NOT INSTALL ANY APPLIANCES! This customer had a home warranty and he was responsible for service call and diagnosis. I do not know what his home warranty covered but all we can do is diagnosis and send info to them. Our tech diagnosed 3 appliances for this customer. A stove hood, gas range and dishwasher, all manufactured in the 1980's. The hood had wire damage and was not repairable. The range needed 3 parts, but the model # was unreadable so we could get no parts. The dishwasher needed 4 parts, of which 2 were no longer available. This info was faxed to the warranty co. and emailed to the customer. The customer called to tell us he had purchased a new hood and wanted it installed. We had told him, many times that we do not install appliances. It is up to the home warranty co. about replacement and installation of appliances. Had we been able to get parts and the warranty company ok'ed the repair, the jobs would have been completed."
Jeffrey C.
Jul 2013
Technician was on time, we kept in touch throughout the day to make sure I knew he was coming and to verify I'd be home.
It took him maybe 20 minutes to diagnose the problem. I knew straight away his diagnosis was right and logical.
He took a few items out of the freezer to get at the coils and relay, and when finished, he put everything back.
Professional, cordial, and very knowledgeable.
Good company, they are authorized service providers for many name brands. There is no guessing with them, they are trained and factory-supported.
It took him maybe 20 minutes to diagnose the problem. I knew straight away his diagnosis was right and logical.
He took a few items out of the freezer to get at the coils and relay, and when finished, he put everything back.
Professional, cordial, and very knowledgeable.
Good company, they are authorized service providers for many name brands. There is no guessing with them, they are trained and factory-supported.
John A.
Jan 2012
I was happy with them and had no problems with them.
Licensing
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FAQ
AADAMS APPLIANCE SVC INC is currently rated 3.3 overall out of 5.
AADAMS APPLIANCE SVC INC accepts the following forms of payment: CreditCard
No, AADAMS APPLIANCE SVC INC does not offer free project estimates.
No, AADAMS APPLIANCE SVC INC does not offer eco-friendly accreditations.
No, AADAMS APPLIANCE SVC INC does not offer a senior discount.
No, AADAMS APPLIANCE SVC INC does not offer emergency services.
No, AADAMS APPLIANCE SVC INC does not offer warranties.