THE KITCHEN PLACE

The process was on time with exceptional installers, plumber, electrician, etc. --all their subcontractors were top-notch. I chose to increase my budget and get more work done than anticipated because I was so impressed with the quality of the work performed. I am already on the Kitchen Place schedule to have them remodel my laundry room this coming December.

The Kitchen Place (KP) did a fantastic job for us renovating our kitchen. We visited multiple kitchen contractors in the Dayton area. Several of them from first impressions and customer recommendations were excellent and I don't doubt they would have done a good job. But for the price, selection, and customer service, we are very satisfied with KP. The KP team (we worked with Tom Detty) provided outstanding customer service from the time we walked in the door until job completion. KP employs dedicated subs who have worked with the company for 20+ years. These guys were very professional and kept on schedule as each kitchen component became available from the manufacturer. When the job was complete they left kitchen remarkably clean with minimum housework on our part. You owe it to yourself to visit The Kitchen Place when searching for kitchen contractors. KP will be very competitive in price, selection and service with any contractor in the Miami Valley.

Kelly is super fantastic and wonderful and all the things! She helped draft my plan, brought her experience and expertise with different options, checked and double-checked the order to make sure it was perfect. She was a joy to work with and I wish I had a dozen more projects to work with her on.

Went very well, took more time than estimated, but work quality was excellent.  The sales rep Justin was always very responsive to my inquiries.

Justin came up with designs based on our needs/requirements, and Kevin did most of the work. Both were up on the latest stuff, yet respected my design aesthetic and helped me to accomplish the kitchen I envisioned. There were a few glitches along the way - not the least was a broken soapstone countertop - frustrating, but Justin handled it with grace. I enjoyed working with Justin and with Kevin, who did most of the carpentry and installation. Their work ethic was great.
Bottom line: the Kitchen Place guys worked hard and produced the kitchen that I was dreaming of. I am grateful that they were there to share my vision.

unknown

We cannot say enough about how pleased we are on the way our kitchen turned out! From the moment we began working with our designer Kelly Zamonski, we felt she took the time to understand what we envisioned for our kitchen. She provided invaluable design sense and helped us answer the many design decisions we faced with outstanding results. We removed the wall in our mid-century home to create an open concept with a large island. The size of the island Kelly proposed was quite large and we were concerned it would be too large for the space, but Kelly's keen vision paid off and is perfect for the space! She was always available to answer our questions or concerns, and even though she spent a lot of time with us she was always graand ccedil;ious and generous with her time. She genuinely had our best interest in mind throughout the whole process. We had such a fantastic experience with Kelly and the Kitchen Place team that we would not hesitate to recommend this fine company!

We knew the owner. One of the things that we were impressed with was that they really reconfigured the kitchen to be more user-friendly. The quality of the work was very good, too. Their design work was exceptional.

My overall experience was excellent. The price was excellent. The quality of service was excellent. They were punctual. They were responsive. They were very professional.

Justin at the Kitchen Place is awesome. he worked on us for our kitchen design, and although we were looking at several different companies to use, we chose KP because the price was comparable to Lowe's and we wanted to support a locally owned business. It did take a really long time to get the design done with them, which was part of the reason we looked elsewhere for comparative pricing. But-- Justin was super, super helpful and sent pictures and links and other info to help us make decisions about things in the kitchen.

The ordering went smoothly and everything was delivered as promised.

The Kraft Maid cabinets have much to be desired in terms of quality, but that is no reflection on TKP. The cabinets we received had a faulty finish that peeled off or could be scratched off with a fingernail. Definitely NOT ok. We called TKP and they came out with the Kraft Maid rep and looked at the problems. They then helped us coordinate having the defective doors (all of them) replaced, free of charge. I would never purchase or recommend the purchase of Kraft Maid products again, but I would definitely go to TKP for another brand. There was also an issue with the sliding trash bin... and again free of charge, TKP came out and replaced the whole bin with a different unit. Now THAT'S customer service!

Overall, the customer service was excellent and they were very, very prompt once we had the order placed. Justin has also been very responsive. We have gone back to get countertops from TKP and since we had to let our kitchen contractor (installer) go for poor workmanship and the inability to meet deadlines, we're also working with TKP's kitchen installers. I'll review those separately, once the work is completed.

They were great. They worked with us really well. We had quite a few challenges, and they were very clear with their approach to solving a couple of problems. It turned into good opportunity for us. It was just one person who came out.

This company did an excellent job! The installers, Steve and Russ, were outstanding and their carpentry skills were great. The individual who made it all happen despite a few bumps in the road was Justin Sheese, the project coordinator. A couple doors came in with stronger grain than we had ordered, and Justin did not hesitate in getting replacement doors that met our expectations. We had a problem with the ceramic tile floor installation but Justin went out of his way to insure that we were happy with the final product. The project took longer than we expected and longer than originally estimated, but the compliments we have received on the final layout made the delay well worth while.

We started with just wanting new mirrors and cabinets and Kelly came out and told us we could take a sledge hammer to the big jazzuci ourselves, that was a bit scary but it turned out great. The carpenters at the kitchen place are very good, they did our kitchen 6 years ago. They always come up with creative ways of doing things, like a way to remove the wood panel in front of the tub if we would ever have plumbing problems.

They did an excellent job. They stand behind their product. We had some issues but they took care of everything.

I worked mainly with Kelly but interacted with everyone there at some point. They were great to work with and always fair and professional. Kelly got to the point that she anticipated: What I would like and not like. We were very happy with their products and their service on every project. I would highly recommend them on any kitchen/bath remodeling or new construction project!!

I really have enjoyed my new cabinets and working with them. I was always immediately taken care of when I had a question or a concern. I really don't think I could have asked for better service. I have talked to a lot of people about them and I highly recommend their service.