Great Roofing & Restoration LLC

It must have been good, I did not call anyone to complain. As I recall they were okay. I did not have any complaints against them. There was no other charges that I can remember. They did a roof tune up.

I had a roof leak and they came out and they did all this work and they didn't fix the leak. I called them back and did more and didn't fix the leak. When I called them back the third time, they said well, we don't guarantee repairs. When they told me they don't guarantee repairs that wasn't very responsive. They sent one person out, each time and sometimes it was a different person.They're price was reasonable price had the repair worked. I think they could work on customer relations and guaranteeing their work.

unknown

unknown

unknown

At first I thought Angie's List was ripping me off because the guy that came out told me that he was doing all of this work for free. He told me that the deal only covered about 20 minutes of visual inspection and nailing down a few shingles. He also told me that he was only allowed to use the materials that would fit in his pockets. After talking with Angie's list however I now know that he was lying to me. The deal was $79 for $375 worth of service including: 

$79 for two hours of spring roof, siding, and gutter maintenance
 Detailed exterior assessment
 Up to two labor-hours
 Inspector finalizes all inspections of your home
Perform minor roof repairs to prevent future water intrusion
Seal exposed nails and caulk accessories throughout roofing system
Seal penetrations (i.e. unsealed pipe collars, exhaust fans/vents, and chimney flashing)
 Re-securing of loose shingles, gutters and downspouts
Re-fastening loose fascia trim, re-securing of siding and shutters
Written quote by an inspector, for insurance purposes if needed
Any other areas that are in need of maintenance will be brought to the homeowner's attention, and a professional plan of action will be presented

He didn't do anything on this list. I feel like I got screwed on this deal. I am a widow who is living on a very small fixed income and will not be taken advantage of  by Great Roofing & Restoration LLC.

.

.

.

They stayed true to the price of the "Big Deal" purchase. Their pricing was fine.

I'm waiting to see how it will endure the storms we'll probably have this fall and winter. It went well for what he did. But, it hasn't really been tested yet. When he got out here, he told me that the things for which I had bought the deal weren't included in the deal and I had to pay him extra for that. I paid him extra and that made it not a good deal, financially. He said it was because of the way Angie's List limits what he is allowed to put in there. So, he kind of blamed it on Angie's List. Most of the things I needed done, he said, weren't included. What was included was just to go around and nail some things. To actually do the repairs that needed done, he said, weren't included. We had a downspout from one of the upper eavestroughs that had fallen down during a windstorm. He went ahead and nailed it down and everything and attached it really well. He did the same for another one that he thought might fall down in the same kind of weather. There was also a piece of siding that had fallen off and he nailed it back up. That's not the way it had been fixed in the past. That's why I'm waiting to see if it works right. That has been a problem for us going back about 12 years or so when the siding was put on. It was just a little piece of siding, up in a corner and the wind seems to be able to catch on it and blow it loose from the rest of the siding. He nailed it down. He appeared to do a good job but he wanted a whole lot of money for that. Unfortunately, for me, he was a good talker. He was a very good salesperson. I felt a little embarrassed afterwards that I got talked into it. He seemed to know what he was doing if, putting that piece of siding up that way turns out to be correct. As far as other things go, that he worked on, they also seem to be pretty good. But, they were mostly just nailing things down that were starting to come loose in terms of the eavestroughs and some of the places on the roof where the nails were backing out. I don't have a ladder and I'm 67 years old and it's not safe going up on the roof, but they would have been something that I could have done. If I was recommending him to a friend or a family member, I would tell them to be sure of what he was really going to charge for the whole thing. I had listed out for him in an e-mail what I wanted done. But, I didn't hear about that until he got here and was unloading his truck to get started.

They did a great job.  I would use them again in the future.

.

did not find leak around venting.. wood rotted  major repairs this year from leak.

Deal said "$79 for two hours of spring roof, sliding and gutter maintenance". "Up to two labor-hours"

I have a new roof so I asked for repair of two leaking gutter areas. Plus I asked for a quote to replace 4 sections of siding.

He said the deal did not include fixing the gutter leaks. He was there around 50 minutes.

Nice guy but I believe the offer was misleading. It led you to believe they would do repair work up to 2 hours and he said that was not the case. He stated the gutter sealing was beyond the initial call.

The siding quote according to a contractor friend appeared to be high at $750 to replace the siding.

Nice guy but the deal to me was a chance to solicit work only.

They may be a good company but again I was disappointed.

.

He was great. He took time to explain what he inspected and did not try to sell me things I did not need. He fixed my loose gutters and provided photos of my roof from his inspection.

Everything went excellent. Arrived and did the job as expected.

They did a great job. Prompt, professional. They actually told me my gutters are working fine. I expected them to try sell me new gutters. Great experience overall.

Ben was very professional and responsive.  Showed up on time to inspect roof.  With my house being bigger and steep, there's an extra fee, which I expected.  Ben took picture of the roof and showed me the condition of my roof, which is good for the most part except some shingles were missing.  Ben did an excellent job with the roof.  Very honest with the condition of the roof and not try to sell me anything unnecessary.  Definitely recommend Great Roofing for roofing needs.

Ben did a fantastic job!

Very professional and timely. Noticed a very difference in the rooms above where the insulation was installed. Well worth it.

unknown

.

Nothing yet but will return to update  after work is done
If I could give over a A I would. Ben was so great and went out of his way to do a few extra little things to help me out. Ben and his crew did such a great job and the end result was great. I was very very pleased with the work and was so glad this was the company I used. I could not even see the would boards in the attic after they got done.  One of the reason I originally like the company because when Ben came out he did not try to sell me more than what I needed. The deal was expensive but well worth it and was also fair and I really am excited to see the difference in my heating and cooling bills. I am so glad I used this company and would advise anyone who sees this review to use them as well. Make sure you ask for Benjamin he is great to work with and really really really does a great job. I can't say enough great things about him and the company. So if you are looking for attic installation or any other roofing needs please contact this company and you will not be disappointed.
They are the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I would use them for future projects.
So if you want a great professional contractor this is the company to ask for.