Compassionate In-Home Care Inc.
About us
Our gentle, loving, caring hands are there when you need them. 7 days a week ~ 24 hrs a day. *Certified with the State of Ohio for adults with Developmental Disabilities (Level 1 & IO Waiver). *Personalized Care Plans *Sensitive to Family Wishes *Bonded & Insured *Call (614) 888-LOVE (5683) For a Free Care Information Package or Care Consultation. We offer Private Duty in Personal Homes, Hospitals, Independent Living, Assisted Living and Skilled Nursing Care Facilities All employees have had criminal and motor vehicle background checks performed. "Cause home is where the heart is"
Business highlights
22 years of experience
Services we offer
Alzheimer's, Dementia, We specialize in non-medical Home Health Services for adults, activities of daily living; bathing, but are not limited to: companionship, chronic illnesses and diseases. We provide Hospice assistance and Respite. Our services include, developmental disabilities, disabled, dressing, errands, exercising, games for cognitive stimulation, grooming, housekeeping / laundry, incontinence / toileting, medication reminders, monitor safety and wellness., plan / cook meals, seniors
Reviews
5.020 Reviews
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| 35% | ||
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Showing 1-20 of 20 reviews
Terrel L.
Jan 2022
Compassionate In-Home Care were our angels as my father's health declined. Consistent caregivers were patient, professional, and genuinely there to help. They became friends. Joe and his team always went above and beyond, always over-delivered. My father was bedridden and in hospice with different caregivers when we found them, and the improvement in our quality of life and peace of mind was dramatic. Compassionate In-home Care has my highest recommendation. I only hope someone as amazing will be there for me in my dying days.
Mike D.
Apr 2019
fantastic! I had the same aide for 12 years, and she did a magnificent job.
Nancy C.
Apr 2019
It was a wonderful experience. The company owner and the client services manager met with myself, my brother, and my mother to determine my mother's needs, and to get a feel for her personality. Anyone who has been saddled with the task of convincing their aging parents that they need assistance, knows this can be a real challenge. My mother's caregivers were perfect: Very high energy, bubbly personality and a little bit silly, just like my mother! They really enjoyed each other's company. Our caregivers were always punctual. They were very pleasant and extremely responsible. They were always in close contact with us, certain to keep us abreast of any health concerns they suspected. It was such a relief to know my mother was being safely cared for and at the same time enjoying her caregivers' visits.
CONNIE D.
Aug 2018
We had a wonderful experience with Compassionate In-Home Care. Joe was able to find the perfect person to help us keep our parents in their home for as long as possible. Lisa was their companion for 6 months. She was so kind and insightful to their needs. Joe's assistant, Sue, was also of great help. She kept in communication with us regularly and even filled in for Lisa when needed. There were open lines of communication with quick responses to our questions. My parents loved Lisa and called her "their friend." Lisa engaged them in the things that they were able to do, such as puzzles and card games. We can't say enough good things about this home care agency!
MARIE L.
Apr 2018
EXCELLENT! We used the services of Compassionate In-Home Care for 8 months. During that time my Dad had a male and a female care-giver, who came for either 1-hour or 4-hour sessions. Both caregivers were wonderful. They were very respectful of my Dad, his needs and his limitations. Care included bed baths, dressing, changing bed linens, doing laundry, preparing lunch, skin care, shaving, toileting, and other light housework (as needed). And they spent time talking and listening to him! He really appreciated the attention they paid and the interaction they initiated. The caregivers were punctual and professional, and the management team at Compassionate routinely monitored our satisfaction with their employees.
Jerry B.
Feb 2018
My daughter and I hired Compassionate In-Home Care, Inc. in April 2011, now after using them for 7 years, their services and rates are still an A+! Without their assistance I would not be able to remain safely in my own condo. My caregivers are highly qualified and very compassionate towards all my personal needs. They also assist with housekeeping, cooking, shopping, errands, transportation to my Dr., DDS., hearing aide Dr., barber, grocery store, etc. Since my two daughters live out of state, my two caregivers help me with all my day to day problems. Both of my caregivers have a healthy relationship with my daughters. The caregivers also help me understand my mail and medical billings and statements. The pricing for my services have been very reasonable over the past 7 years and I would highly recommend using this Outstanding A+ company!
William N.
Nov 2017
Excellent. My wife really liked the workers. They were very pleasant and helped with cleaning, cooking, laundry, bathing, exercises my wife was supposed to do, and just helping entertain my wife. I liked the fact that they suggested things that they would be willing to help with.
Anne R.
Aug 2016
N/A
Joe provided excellent caregivers while my mom was still in her home, and then they were able to help her transition to Permancy in the health care over center, my mom considers her companion her friend. Which says a lot, her companion is kind, compassionate at meets my mom wherever her mental state is for the day. It gives me peace of mind that she has someone with her that can focus on her needs even though she is in a 24 hour facility. We work as a team for my mom’s well being. It has helped me exhale during what has been 1 difficult process.
Response from Compassionate In-Home Care Inc.
"Dear [Member Name Removed], Thank you very much for entrusting our company to assist you in caring for your mother. We were truly honored you continued our company's services after your mother transitioned into the 24hr facility. We are grateful to work as a team with you also! It is our pleasure to ensure your mothers' needs and wants will be met with the highest quality of care! We truly appreciate your overall "A" rating of our company. We will always welcome any additional comments or suggestions you may have. All of us at Compassionate In-Home Care, Inc. would like to say "Thank You"! Sincerely, Joe Govern Owner / President Compassionate In-Home Care, Inc."
Michael W.
Apr 2016
N/A
At our first meeting my whole family met with Joe and Sherrie . They took a lot of time explaining the services they provide and getting to know what we expected of them . For the last two years we have had a girl named Karen .She has been amazing . She take care of mom , myself and 3 dogs . She cooks cleans Walks the dogs and even took us to the zoo last year which we really enjoyed . When Karen can't make it we usually get Sue . What an angel . She is a great cook really gets along with mom and even has taken me to the hospital on several ocaisions for surgeries . We consider them more than employees we consider them family. I would recommend this company to anyone in a heart beat !
Response from Compassionate In-Home Care Inc.
"Dear [Member Name Removed], We are truly honored you have chosen our company since 2006 to serve your mother's in home care needs. It is a true privilege to continue to serve you and your mother with our home care services. We share in your sentiment of being a family together, and we will always work hard every day to exceed your expectations. Please accept our sincerest gratitude for your overall A rating for our in home care services serving your mother. We will always welcome any additional comments or suggestions you may have. All of us at Compassionate In-Home Care, Inc. would like to say "Thank You"! Sincerely, Joe Govern Owner / President Compassionate In-Home Care, Inc."
GARY W.
Sep 2015
N/A
I have dealt with Compassionate In-Home Care for several years now. They do a great job when taking my mom for her appointments. I can not rave enough about Sue. My mom loves how nice she is, and how well she takes care of her. She even calls me after each appointment to let me know how it went.
The owner, Joe, is easy to get ahold of when needed, and is very professional. It is so nice to find a place you can trust!
Response from Compassionate In-Home Care Inc.
"Dear [Member Name Removed] It is a pleasure serving your Mother's home care needs since 2011 and assisting her with her medical appointments. Thank you for your kind and generous review of all A's of our company and your Caregiver. Please know how truly grateful we are to have the opportunity to be of assistance with your Mother and your family. We will always welcome any additional comments or suggestions you may have to better serve your Mother's needs. We are honored to continue to provide your Mother with the best possible care. Thank you for your continued trust in our company and services. All of us at Compassionate In-Home Care, Inc. would like to say "Thank You"! Sincerely, Joe Govern Owner / President Compassionate In-Home Care, Inc."
Amy M.
Sep 2015
N/A
We used them for way longer than we should have only because we assumed all the agencies were of similar quality. We finally threw in the towel with them after they lied to us one too many times. I had gone on vacation out of the country and my brother came and stayed with my mom and sister and the staffing was increased slightly I think. While I was gone there was a minor incident with a near fall in the shower when the staff was assisting my sister. I found an email about it when I got home and when I called the manager to suggest that next time he call my mom about such incidents since she doesn't always read her email, he said that the home manager had visited our home and spoke with my mom and brother. This surprised me since neither of them had mentioned the meeting nor the incident for that matter. When I asked my mom she confirmed that the meeting had NOT taken place at all. When I called him back he stood by his story seeming to indicate that my mom was so old and feeble that she wouldn't remember such a thing. NOT TRUE! However, because I find it hard to believe that people so blatantly lie, I actually called my brother who also confirmed that NO MEETING took place. The manager did not back down and this was the final straw. We had been putting up with them lying about and for staff for too long. In addition, they often sent under-qualified, under-trained, less than desirable aides to our home. There were also issues with no shows and a severe lack of communications. I believe they took it for granted that I was usually around even though we started using them because I could no longer assist her due to my own health issues! I don't know what would have happened had my sister been living alone!
In addition, at an annual meeting, he actually asked if we thought that my sister would prefer "Caucasian" staff!!! What? Her favorite aide was African American! She is the least racist person I know!!!
Response from Compassionate In-Home Care Inc.
"Dear Removed mbr info, We are very sorry the reviewer feels this way about the service our company provided for her sister. We are grateful for the opportunity to have served her sister and family for 3 years! We tried our best throughout our relationship to provide quality service under the circumstances. We wish this family all the best in the future. Thank you, Joe Govern Owner / President Compassionate In-Home Care, Inc."
Joan H.
Aug 2015
N/A
Joe and his suggested caregiver Kathy came to our house to meet us, and we were satisfied with that interaction. We started inhome care 3x a week and it has been over a month now. The caregiver is just wonderful -- always on time, cheery, fully communicative. My husband looks forward to her visits, and she makes sure that he gets his exercise, eats a healthy meal, and is socially stimulated. Joe called that first week to check in and I told him it was all going smoothly.
I am very, very pleased.
The only item on my wish list is the billing: at present it is all done by mail, and I have to send in a check. Using paypal or credit/debit cards would make this easier on clients.
I am very, very pleased.
The only item on my wish list is the billing: at present it is all done by mail, and I have to send in a check. Using paypal or credit/debit cards would make this easier on clients.
Response from Compassionate In-Home Care Inc.
"Dear [Member Name Removed], Thank you very much for entrusting our company to assist you in caring for your husband. We are truly honored you have chosen our company. We are grateful for your outstanding review of our company and staff. It is our pleasure to ensure your husbands' needs and wants will be met with the highest quality of care! We gratefully appreciate your overall “A” rating of our company. We are committed to continuing to provide your husband with our dependable, compassionate services. We look forward to being of service to you and your husband for many more years to come. We will continue to work hard every day to ensure your husband receives the best care possible. Please accept our gratitude for your suggestion regarding payment for our services. We are currently taking it under advisement. We will always welcome any additional comments or suggestions you may have. All of us at Compassionate In-Home Care, Inc. would like to say "Thank You"! Sincerely, Joe Govern Owner / President Compassionate In-Home Care, Inc."
Gail M.
Jun 2015
N/A
No one should be without someone to rely on. The caregivers really love my aunt and take care of her like she is their family member. They are a wonderful Group.
Response from Compassionate In-Home Care Inc.
"Dear [Removed Member Name], We are truly honored to be of assistance for you and your aunt since 2009. We appreciate your trust and confidence, along with your blessing to take care of her like our own family. We were grateful when you had requested our company to transition with your aunt from her home into the assisted living facility. We are very happy to provide you peace of mind when you are not in town that her caregivers are taking outstanding care of her daily needs. Please accept our gratitude for your overall A rating for our in home care services and staff. We will always welcome your comments or suggestions and work together to provide the best care possible . All of us at Compassionate In-Home Care, Inc. would like to say "Thank You"! Sincerely, Joe Govern Owner / President Compassionate In-Home Care, Inc."
Louisa H.
Jan 2014
N/A
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Response from Compassionate In-Home Care Inc.
"Dear [Member name removed] We are truly honored you have chosen our company to serve your husband’s in home care needs since 2013. Please know how grateful we are to be of service to you and your husband. We value your opinion and the trust you have placed with our company. We will continue to work hard every day to earn your trust and will strive to exceed your expectations. Please accept our gratitude for your overall A rating for our in home care services. We will always welcome any additional comments or suggestions you may have. All of us at Compassionate In-Home Care, Inc. would like to say "Thank You"! Sincerely, Joe Govern Owner / President Compassionate In-Home Care, Inc."
Gail M.
Nov 2013
N/A
See complete details in above review section.
Response from Compassionate In-Home Care Inc.
"Dear [member name removed], We are truly honored you have chosen us to serve your family’s home care needs since 2009. It has been our pleasure and privilege assisting your Aunt over the years with her daily care needs. We value your trust in our company, and we will continue to work hard every day to exceed your expectations. We deeply appreciate your overall A rating for our home care services. We look forward to being of service to your Aunt for many years to come. As always, we welcome any additional comments or suggestions you may have. All of us at Compassionate In-Home Care, Inc. would like to say "Thank You"! Sincerely, Joe Govern Owner / President Compassionate In-Home Care, Inc."
Rita S.
Nov 2013
N/A
They come a couple of times of day. They take care of his showers, get him in and out of bed, help him get ready for work. play games with him, they keep him entertained etc. So far they have been just fine as a company. They are good and I would reccomend them to others.
Response from Compassionate In-Home Care Inc.
"Dear (removed member name), Thank you for your kind and generous review of our company and your son's Caregivers'. It is truly an honor and privilege to help you with your son, and we are grateful you have chosen our company to serve his home care needs. We will continue to strive to exceed your expectations, and we will always welcome any additional comments or suggestions you may have. We deeply appreciate your overall A rating for our in home care services. We are pleased to be of assistance to you and your son and we will work hard everyday to continue to earn your trust. All of us at Compassionate In-Home Care, Inc. would like to say "Thank You"! Sincerely, Joe Govern Owner / President Compassionate In-Home Care, Inc."
Janet C.
Sep 2013
N/A
She comes twice a week for 3 hours each, drives to medical appointments, prepares meals, cleans up. we think she's excellent.
Response from Compassionate In-Home Care Inc.
"Dear [member name removed], Thank you for your kind and generous review of our company and your Caregiver. It is truly an honor and privilege to help you with your ill husband, and please know how grateful we are to have the opportunity to be of assistance. We will continue to strive to exceed your expectations, and we will always welcome any additional comments or suggestions you may have. Thank you again for your review of Compassionate In-Home Care, Inc. and your overall A rating for our in home care services. It is truly a pleasure to assist you and your husband and we will work hard everyday to continue to earn your trust. All of us at Compassionate In-Home Care, Inc. would like to say "Thank You"! Sincerely, Joe Govern Owner / President Compassionate In-Home Care, Inc."
Judith L.
Aug 2012
N/A
We found the caregivers very kind and helpful. There was one caregiver that we didn't care for and she was replaced immediately.Joe, the owner of the company, was extremely helpful even after we moved our parents to assisted living. The long term insurance company changed they way they wanted forms filled out and Joe drove all over town to the cargivers and had them redo the paperwork so that the long term insurance would accept our claim for reimbursement., The caregivers helped my family 7 days a week for 6 or more hours a day. We are very grateful for the assistance they gave us in caring for our parents.
Judith L.
Apr 2012
N/A
The staff is good. They are very helpful to my parents. They use them about 40 to 50 hours a week. They take care of driving, cooking, and preparing meals ahead of time. They take my mom to hair appointments and grocery shopping. They do light housekeeping. The owner was very helpful in giving me pointers on dealing with my health insurance. So far it seems to be a decent company.
JANET K.
Oct 2007
N/A
There were at least 5 different people doing the work which made it difficult because we had to keep explaining things. They all did good work except one of them.
Licensing
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FAQ
Compassionate In-Home Care Inc. is currently rated 5.0 overall out of 5.
No, Compassionate In-Home Care Inc. does not offer free project estimates.
No, Compassionate In-Home Care Inc. does not offer eco-friendly accreditations.
No, Compassionate In-Home Care Inc. does not offer a senior discount.
No, Compassionate In-Home Care Inc. does not offer emergency services.
No, Compassionate In-Home Care Inc. does not offer warranties.