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SHANNON BUILDERS

General Remodeling, Finished Carpentry and Woodworking, Stone and Gravel,

About us

Since 1977, I have been providing residential construction services in northeast Ohio. My areas of expertise are new home framing, additions to existing homes, and remodeling of existing homes. My customers deal directly with me in all facets from quoting to finish. I have always provided personal, one-on-one, service and take pride in the trust and confidence I have earned.

Business highlights

47 years of trusted experience

Services we offer

Framing of new homes and additons; remodel of existing areas; quality craftsmanship in every facet of construction from excavation to finish trim work.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
33%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.0
responsiveness
4.3
punctuality
4.3
Showing 1-3 of 3 reviews

Justin W.
12/2012
2.0
remodeling, woodworking
  + 0 more
Initially, slow to respond to calls. Got project started later than desired. All work performed was good, not great, but good. There were a few mistakes that I had to fix which cost me a few hours. We had to fire him partway through the project b/c he was going way over the stated budget (a cost+20% job). From a business standpoint, he was pretty aloof, he didn't keep records of anything. He admitted as much b/c, when it came time for final payment, he was almost belligerent when I asked him for a detailed hours breakdown for the time that -he- actually spent working on-site (not materials or subs, those were straightforward). He stated that it took him hours to go back and figure out what he spent on each item. His personal labor charged was $10,200 with another $1,500 in mgmt fees. I didn't dispute the mgmt fees at all even though the project dragged on for 10 weeks. The line item breakdown was eventually provided and there were a few items that he could not explain why there were so many hours attributed to them. SOME of them are as follows: =>9 hours to reinstall 30 sq ft of flooring. Tried to say that it took so long b/c he had to inspect the flooring that was taken out to find good pieces.... =>20 hours to re-drywalll, only used 12 sheets. No explanation except that care was taken to not make a mess. There was no mudding or taping involved, just hanging it. =>3 hours to disassemble and remove a laminate shelf unit. It had 8 screws.... (I reassembled in 20 minutes) No explanation except that care was taken to not make a mess. =>5 hours to cut the rim off of a tub and drop it into the hole in the tub deck.... You can decide for yourself if these hours are justified, I didn't think that they were. From a workmanship standpoint, most things were OK, but there were some things that cost me a lot of time to deal with: =>Large window was not installed square to the opening resulting in uneven trim work. =>Cutout for tub was not square to the flooring or wall. This resulted in the stone slab having to be installed crooked and this led to substantial work to mitigate the visual effects by building a tub front that hid most of the problems. =>Broke a light fixture that I have been unable to match so far. =>Cut into a wire when drilling holes and did not repair it, required an hour replace the wire. =>Did not run some wiring before walls were closed up, required 45 minutes to resolve. =>Cut hole through the shower tile in the wrong spot, required 45 minutes to resolve. Lastly, the least professional thing I encountered was when he showed up at my house on Friday morning at 8:30 AM (uninvited!) with 15 minutes notice and demanded payment for an invoice that was only a week old and was being disputed. I think that will probably be the one and only job that hire him for. Like I said, his work was good, but was overshadowed by the other events of the project.
Description of Work: Supposed to remodel entire master bath to pre-defined specs. Move comode, install bath tub, install curbless shower, replace all finishings.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$30,000

Response from SHANNON BUILDERS
This review is curious, to say the least. I will respond as best I can to this homeowner’s claims. • Initially, slow to respond to calls – homeowners, designer, and I were in email contact on a regular basis; our face-to-face meetings were as scheduled • Got project started later than desired – considerable time was spent changing and requoting in order to bring the cost in line with the homeowners’ target; homeowners took considerable time picking materials and designing their bath • There were a few mistakes that I had to fix which cost me a few hours – the “mistakes” numbered one and would have been completed had homeowner allowed me to finish the job • We had to fire him partway through the project b/c he was going way over the stated budget (a cost+20% job) – the job was 90-95% complete and was over budget because of the homeowners’ spending on items that were not included in my quote; it is certainly the homeowners’ option to have costly upgrades as they see fit, but those items should not be charged against my quoted costs • From a business standpoint, he was pretty aloof; he didn't keep records of anything – it would be difficult to stay in business for over 35 years without keeping records; this claim is meaningless bluster • He was almost belligerent when I asked him for a detailed hours breakdown for the time that he actually spent working on-site (not materials or subs, those were straightforward ) – apparently the explanation that I don’t provide hour-by-hour compilations of work performed is belligerence in this homeowner’s view, even though I did, in fact, provide the information in order to assuage this homeowner’s anxiety over exceeding their cost target • From a workmanship standpoint, most things were OK – oddly enough, homeowner expressed clearly that my workmanship was the quality expected and not an issue at all • Lastly, the least professional thing I encountered was when he showed up at my house on Friday morning at 8:30 AM (uninvited!) with 15 minutes notice and demanded payment for an invoice that was only a week old and was being disputed – the invoice was not a week old, the homeowner was refusing to pay ANY of it, and my equipment that was needed was left in/outside the garage per homeowner for me to pick up • I think that will probably be the one and only job that hire him for. Like I said, his work was good, but was overshadowed by the other events of the project – it is most certainly the one and only job for these homeowners; I provide a quality product for a reasonable rate, I am trustworthy, adaptable, competent, and talented at what I do My work speaks for itself. There are decades of customers and craftsmanship that are testimony to the service and products I provide. It is not my nature to be confrontational or derogatory with homeowners, so I will refrain from any further comment.

WALTER H.
01/2012
5.0
remodeling, pavers, gravel, woodworking
  + 1 more
They have done a lot of work for me. He is excellent at carpentry work and at being a general contractor. My daughter and my neighbor have also used them. He is always the first or second contact when something breaks down in my house. He is completely trustworthy and has fair prices. He gives me an estimate on the jobs. The stone was supposed to be delivered on Thursday which was the same day the excavator came. The stone company called and said they didn't have me down until Monday. Jim Shannon rented a truck and made about 4 or 5 35-mile round trips to get me all the stone and gravel. He went above and beyond. Otherwise I would have had to pay for the excavator to show up twice. He has always had good prices. He is very prompt. His prices are fair and he always gives me a breakdown on the materials. When the building inspectors came through on the addition they said that it was superior construction and they were impressed.
Description of Work: I used Shannon Builders because I had a problem in one of my paddocks because of all the rain. He had to go through over a foot of mucky mud just to get into the barn. He said they had to remove all the mud and put some fabric down and haul in some stone. He has also built an addition on my house and my barn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from SHANNON BUILDERS
It is always my goal to provide quality craftsmanship. It is very much appreciated that you acknowledge the trust you have placed in me. Providing various construction services to you has always been a pleasure, and I hope to be considered for any other needs as they arise. Thank you.

WALTER H.
02/2009
5.0
remodeling
  + -1 more
The job started as promised (weather permitting) and completed in 6 months as promised. We had to move our "bedroom" to the family room for the construction and the work done did not interfere with the parts of the home not being worked on. Construction mess was kept to a minimum and cleaned up each day. Any subcontractors used (plumbing, electrical) were closely supervised, we were kept informed daily of progress and what to expect in the upcoming days. The whole project turned out beautifully, from the glamour bath (with heated floor and clawfoot tub, the wife loves) to the oversized bedroom with tray ceiling and track lighting. From the exterior, it does NOT look like an addition, it looks like original construction. I'm not sure how to describe the wonderful detail, so I am including pictures.
Description of Work: Services performed were design and built new master bedroom and master (Glamour) bath. Also remodeled existing master bedroom and bath (approx 400sq ft) into an office and guest bathroom. Approx. 750 NEW square feet were added on the 1st floor with a full basement. The full basement was made a "walk-out"basement (stairway up). Additionally, existing bedroom was over a crawlspace. This crawlspace (26 x 16) was converted to full basement. Existing deck was extended to encompass the new addition. Foundation drainage was replaced and run approx. 200ft to the back of the property. The work was to look like original construction and not an "add-on".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145,000

Response from SHANNON BUILDERS
Thank you for the positive review of my work. It was a pleasure to work with you and help you transform your home as you envisioned. I hope you get many years of enjoyment from your new and remodeled spaces.

    Contact information

    7730 HIDDEN VALLEY DR, Willoughby, OH 44094


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Finished Carpentry and Woodworking,
    Stone and Gravel,
    Homebuilders,
    Garage and Shed Building,
    Water & Smoke Damage

    FAQ

    SHANNON BUILDERS is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    SHANNON BUILDERS accepts the following forms of payment: Check
    Yes, SHANNON BUILDERS offers free project estimates.
    No, SHANNON BUILDERS does not offer eco-friendly accreditations.
    No, SHANNON BUILDERS does not offer a senior discount.
    No, SHANNON BUILDERS does not offer emergency services.
    No, SHANNON BUILDERS does not offer warranties.
    SHANNON BUILDERS offers the following services: Framing of new homes and additons; remodel of existing areas; quality craftsmanship in every facet of construction from excavation to finish trim work.

    Contact information

    7730 HIDDEN VALLEY DR, Willoughby, OH 44094


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM