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Ace Home Improvements

Founded 2006 • With Angi since January 2010

3.0

(1) Verified Reviews

Business Details

Phone Number

Address

7913 Chardon Rd. Unit 3

Willoughby, OH 44094

Description

Ace Home Improvements is a locally owned and operated company which is dedicated to most home related projects. We specialize in roofing, snowplowing, landscape maintenence, and handyman services. We do not use or believe in the use of any subcontractors, and our highist priority is making sure that you the customer are always happy. We offer senior citizen discounts to all that are 55 and over, and as for initial service fees they start at $60 and depend on your location....

Verified Reviews

A few reviews for this pro...
3.0

02/11/2010


Vicki F.

So far very very poor!! I would not use Ace Home Improvements for plowing again. And, if this is the way they handle just snow, I would not contract them to do any of my home improvements.

Description of Work
The service was for snow removal of 2" or over. When it does snow, we are "lucky" to see the plow at least 1 time. And when they do come it is to late. We asked if we could be plowed out before we need to leave for work and/or before we come home after work. What ends up happening is we have to shovel our way out and into our driveway. I see some of my other neighbors already plowed because they have a better service. We have used another snowplow service before with great satisfaction, but they raised the price. Ace Home Improvements was cheeper, but the quality of work and their ability to do the job right was not worth the savings. I learned my lesson that you get what you pay for.

Category snow removal

Service Provider Response

Ace Home Improvements is a reliable snowplow company. The snowplow service in question is for when snow exceeds 2" regardless of the time of day. If the snow does not exceed 2" until 5 a.m., then it is not possible to have every drive plowed by 6 a.m. Even though the contract states it is a twice a day service, we have plowed the drive in question 3 times in one day during a severe storm because of our commitment to customer service. We do our best to have every driveway cleaned before pivotal times. Certain factors are beyond our control, such as strong winds that blow snow back into a drive. We are not responsible for the snow that city trucks push into drives. In addition, we cannot plow any sections of a driveway where cars are parked, which is the case with the driveway in question. We will promptly issue a monetary return to any unsatisfied customers. We would have been happy to handle this case in that manner if given the opportunity. Ace Home Improvements currently has over 250 satisfied snowplow customers, not including our roofing, landscaping, and handyman services. We strive to provide excellent services at affordable prices during these economically challenging times.

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check
    Senior Discount
    5%
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Residential & Commercial roofing and repairs, snowplowing, landscape maintenence, and handyman services...

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Ace Home Improvements

    How is Ace Home Improvements overall rated?

    Ace Home Improvements is currently rated 3 overall out of 5.

    What payment options does Ace Home Improvements provide

    Ace Home Improvements accepts the following forms of payment: Check

    Does Ace Home Improvements offer free estimates?

    Ask Ace Home Improvements for details on free project estimates.

    Does Ace Home Improvements offer eco-friendly accreditations?

    No, Ace Home Improvements does not offer eco-friendly accreditations.

    Does Ace Home Improvements offer a senior discount?

    No, Ace Home Improvements does not offer a senior discount.

    Does Ace Home Improvements offer emergency services?

    Yes, Ace Home Improvements offers emergency services.

    Are warranties offered by Ace Home Improvements?

    Yes, Ace Home Improvements offers warranties.

    What services does Ace Home Improvements offer?

    Ace Home Improvements offers the following services: Residential & Commercial roofing and repairs, snowplowing, landscape maintenence, and handyman services...