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H Jack's Plumbing & Heating Co
Electrical Baseboard or Wall Heater - Repair, Acoustic Ceiling Tiles - Install, Carpentry Framing - Install,
About us
Additional contact name - H Jack Langer. Financing available. See website for additional service areas. Family owned & operated. Additional phones - (440) 943-0681, (216) 691-9935, (440) 743-0780, (440) 946-1166.
Business highlights
Emergency services offered
45 years of experience
Services we offer
Plumbing, drain cleaning, ductwork. Gas lines. Excavating. Basement waterproofing. Tile & drywall repair & installation, sewer cleaning. Heating & A/C, water heaters, water lines
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.0149 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 63% | ||
| 9% | ||
| 9% | ||
| 7% | ||
| 11% |
Showing 1-25 of 149 reviews
Jeff A.
May 2025
Had issues with lines being back up. Alex came out and did a thorough job snaking them out. Very appreciative. Excellent work!
Robert H.
Aug 2022
They showed up and immediately said that the ignition was slow and had roll out. Also said that the secondary was leaning the "wrong way" and needed to lean the other way. Never had a problem with our furnace. Just needed it cleaned and certified to sell. They said it needed to be replaced. For 7k!! My wife was there while I was working. Told her to tell them to forget it. Charged her $135 and didn't even clean it. Contacted another company and was told that a part for the AC was leaking and needed replaced. He cleaned it and replaced that part for 1k and signed the certification of safe operation. I would never recommend Hjacks to anyone. I feel they are trying to rip people off and oversell so people will just buy new furnaces or ACs. Avoid them at all costs!
Response from H Jack's Plumbing & Heating Co
"[Member Name Removed], We value and appreciate all feedback from our customers, even when it is not always positive. It is during these instances that we are able to demonstrate our true commitment to customer service. Upon arriving for your point-of-sale furnace inspection, our technician found water damage inside (possibly from the secondary heat exchanger causing ignition delay and rollout), the system was vented in Cell-Core when installation calls for PVC Schedule 40, and the gas line outside of the furnace was a mix of metals causing rusting. Our upfront and transparent pricing, is based on providing the level of safe and professional service and workmanship that our customers have come to expect for over 40 years and two generations now. We provide a guarantee on all of our service, material provided, and workmanship that is truly unique in the skilled trades. This along with consistently giving back to those most in need in the communities we serve. If you have further concerns, please contact us at your earliest convenience (440) 943-0681 or [email protected]. Thank you for your consideration."
Anna S.
Aug 2022
Need a plumber? Call H Jack's. Here's my story. I had a toilet running problem, called all over the place and was quoted ridiculous solutions, including breaking the walls and replacing the pipes. My worst nightmare. But H Jack's plumber came this morning and readjusted the valve inside the toilet tank. This took care of my problem in an instant, my toilet is not running anymore and I am just as happy. The plumber was super patient and understanding of my anxiety over this issue. I highly recommend hiring H Jack's for all your plumbing needs. They are the best!
Response from H Jack's Plumbing & Heating Co
"Thanks for the great review, [Member Name Removed]! We're glad we were able to help find a reasonable solution. If you need us in the future, we'll be available 24/7!"
Bonnie H.
Jan 2021
I hired HJack to come out on 12-26 because my gas furnace had gone out. They told me it would be $135 just to come out but I agreed anyway thinking that this is what they all charged. A tech came out and lit my pilot and I was presented with a bill of $245. He had to point where to initial and sign because I just had cataract surgery. The heat went back out on the 29th. I put on my old glasses to look at the receipt for the phone number and then noticed that I was supposed to be given at least an oral quote on any repair over $25, which they didn’t do. A different tech came out and said I needed a wire repair and quoted $395 because he also said he needed to run a ‘gas pressure test’. I waited upstairs. He then told me that I had two valves that were leaking gas and gave me a quote for an additional $739 (upon the $395!) and that he would have to shut down the gas to the whole house if I didn’t agree to go ahead and have the work done. I started crying and told him I couldn’t afford it. He must have called the 1st tech to come out while he went out to his truck to write up the quote because the 1st tech than showed up at the house and confirmed that what I was told was true. I was also told my hot water tank would need work which I had no problems with and didn’t call them out to even look at! I told them I was going to call Dominion to come out and check for gas leaks because I was starting to feel that they were scamming me. They said they would leave the ‘heat on for the night’ but that I was to contact the office in the morning because they offer financing; otherwise they would have to shut the gas off ‘for your safety’. I had no intentions of having them come back out unless I could get confirmation from Dominion, and even then was thinking I would call someone else out. Because I just had cataract surgery I had an 8:10 appointment the next morning. While I was there, HJack’s called my phone twice, which I had on vibrate and didn’t answer. I headed home and turned on my street at 8:49 and HJack’s was IN MY DRIVEWAY! I drove by and went straight to the police station shaking because I was actually feeling harassed by them; that they weren’t going to give me time to even call Dominion because I’d probably find out I was being scammed, or that I would call someone else. I had the police go to my house to tell them to leave. Imagine coming home from an appointment not being able to pull in your driveway, enter your house and use your own bathroom in private! I don’t know what they did to my hot water tank but I had no hot water on the 31st! They were not called out to look at the hot water tank and I had no issues with the tank until they ‘looked at it’ during the gas pressure test! I am now, during a pandemic, left with no hot water! I’ll have to now call out someone else to fix a problem I did not have until after HJack’s came out! I am a woman alone and fell prey to their scamming! Avoid at all costs or it will cost you all!
Response from H Jack's Plumbing & Heating Co
"Ms. [Member Name Removed], With all due respect, your review is neither an accurate or fair description of the level of Safe and Professional Service and Workmanship we have been providing our customers, around the clock, for over 40 years and two (2) generations now. This, along with consistently giving back to those most in need in the communities we serve. In speaking with you personally on the phone yesterday (New Year’s Day), we offered to meet Dominion onsite to review our findings and make any further repairs at no additional cost. We also offered to service your hot water tank this Saturday morning at no additional cost as well. As a final gesture of Goodwill, we are refunding you 100% of the money you invested with our company for services rendered on both 12/26/2020 and 12/29/2020. Our only intention was looking out for your “Safety” and “Well-Being”. We are very sorry you perceive it in a different manner and hope you have a Happy New Year moving forward. Best Regards, John Langer President H. Jack’s Plumbing & Heating Co."
Dave W.
Nov 2020
I had HJacks out to my house today for my furnace that had a bad inducer motor. They told me the price to fix it was $963. I checked and the part was available for $279 to $385 (my price, not what they would actually pay for the part). I said no thank you that I would fix it myself. They charged me an $89 service fee just to come out. I bought the part from a nearby HVAC store and replaced it myself in less than 30 minutes. I understand they are a business and need to make money but I feel that them making what would have been a $750 profit for a job that I as a homeowner was able to finish in 30 minutes is an uncalled for ripoff
Response from H Jack's Plumbing & Heating Co
"[Member Name Removed], We value and appreciate all feedback from our customers, even when it is not always positive. It is during these instances that we are able to demonstrate our true commitment to customer service. Our upfront and transparent pricing, is based on providing the level of safe and professional service and workmanship that our customers have come to expect for over 40 years and two generations now. We provide a guarantee on all of our service, material provided, and workmanship that is truly unique in the skilled trades. This along with consistently giving back to those most in need in the communities we serve. We attempted to contact you by phone the past few days, to discuss your concerns and resolve them to your 100% satisfaction. However, the name on this review does not match with our work order or payment received. The phone number may be different as well. Please contact us at your earliest convenience (440) 943-0681 or [email protected]. Thank you for your consideration."
Shawnda T.
Nov 2020
The technician tried to rip me off as a female. Said the job would cost $498.00 found out the part was only $15.00 to repair the furnace so how could it cost almost $500.00 to repair. That’s ridiculous and I don’t appreciate being over charged.
Response from H Jack's Plumbing & Heating Co
"[Member Name Removed], We value and appreciate all feedback from our customers, even when it is not always positive. It is during these instances that we are able to demonstrate our true commitment to customer service. Per our conversation, and gesture of goodwill, we were glad to be able to resolve your concerns to your satisfaction. For over 40 years and two generations now, our family-owned and operated company has been providing the level of safe and professional service and workmanship that is truly unique in the skilled trades. This along with consistently giving back to those most in need in the communities we serve. Give us a try and you won’t be disappointed. Thank you for your consideration."
William F.
Feb 2019
Joel was very professional and unclogged the toilet using an auger in about 10 minutes. Price was extremely high for 10 minutes work during normal business hours and it was not a rush or an emergency situation Highly unlikely this company will be used again The company was called, explained the disappointment about the price, and was told the situation would be reviewed and a call back would be completed. Call has not been received, yet.
Katherine I.
Jul 2018
Emailed H Jack at 6:30am and promptly got a call back. They were at the house by 8:15 am. The initial leak test indicated nearly every joint was leaking on the line. They provided a quote and started working immediately stating they thought it would take 2 plumbers 1 day. By the end of the day the crew had grown to 4 plumbers and they stayed to work until 6pm when the water heater could be turned back on. The next day 5 plumbers came back and finished up by 1 pm. We were nervous that the price was going to shoot up with the extensive work required but they honored the original quote which was awesome for us. They also rerouted a lot of weird original plumbing to make it more accessible and safe. No issues when gas company came back to turn it back on. Very happy with H Jack’s team!
Response from H Jack's Plumbing & Heating Co
"Thanks so much for the review, [Member Name Removed]! We're glad we were able to help and make sure the house was safe and correctly repaired. If you ever need us again, we're available 24/7/365."
Mike P.
Aug 2017
They worked with my schedule and even came earlier when time opened up unexpectedly. The entire crew was professional, cordial and cleaned up at the end of each day. They reviewed the installation before and after with me, told me what to expect and after installation went over it again and answered all my questions. They cleaned up after each day. I feel I got an excellent product at a very good price with excellent service. I would use them again and would readily recommend them to friends and family. Very good experience.
John F.
Aug 2017
.
Terry W.
Jul 2017
Very professional.
Terry W.
Apr 2017
They immediately responded, and my issue was rectified the same night. Way to go.
Cathy T.
Apr 2017
They didn't fix it. Told me they did furnaces & I needed a new one & it would cost $8000. Ridiculous!
Response from H Jack's Plumbing & Heating Co
"Thank you for your feedback on your most recent service experience with our company. We have tried to contact you multiple times in an effort to further discuss your concern and resolve any misunderstandings. Our records indicate that you were provided a free estimate to replace your furnace in the amount of $5,000. The quote provided was fair and competitive, based on equipment, service and workmanship required for a safe and quality installation (including all required permits and inspections). Please call us to discuss further as we would welcome an opportunity to speak with you regarding this matter. We appreciate the opportunity to be of service."
Shahid M.
Apr 2017
Plumbers were professional, got the work done as quoted and were mindful of property and cleaned up after themselves.. Would use again.
Grace M.
Mar 2017
A little pricey. They were fine. They were very professional. They were good. I would call them again. I just felt they were a little pricey. They're all good.
Michelle K.
Feb 2017
My homeowners insurance company continues to pursue them for the damages, but have been stonewalled with claims that they are not responsible. The regional VP remains uncooperative and rude, refusing to work to rectify their mistake. He continues to claim that his plumber could not have possibly spilled enough water to warrant that amount of clean up, even though he was not present at the time of the damage and the plumber who was present had his back to them problem. Neither of them can speak to the amount of water that flowed under my floor that day with any accuracy. It has been nearly three months of awaiting the financial recovery for an unexpected floor replacement that we had no intention of doing, nor did we need, before they set foot in my home. This company is unwilling to accept accountability for their mistakes and refuses to approach this incident with the integrity that the consumer deserves. We are innocent victims of extraordinarily poor business practices. The regional VP of this company should be ashamed. I warn anyone who is need of plumbing services to stay clear of H Jacks and I will continue to pursue the recovery of the expense of the botched service call, the clean up and the replacement of what was a perfectly good floor.
Response from H Jack's Plumbing & Heating Co
"As customer service is the foundation of our business, as it has been for over forty years, we reached out to the customer directly to resolve their concerns. Please note that this matter has been resolved to the customer's 100% satisfaction since this review was posted. Thank you for your consideration."
Kathleen S.
Jan 2017
Went very well. Prompt response, work performed. Very good job.
Megan S.
Nov 2016
From start to finish my experience with this company has been fantastic. The technicians were kind and professional, provided me with a detailed description of how the product works, and tips to maintaining the water heater in the future. The tankless heater is efficient and provides endless amounts of hot water. I will definitely use this company again in the future and appreciate their swift response to ensure the safety of my family.
Lynne F.
Nov 2016
The best thing was the response time. They come in and fix the problem and get you back to normal. It was affordable.
Lynne F.
Nov 2016
I think we called them late in the evening at 10 or 11 at night and they were there at my door around 9-10 in the morning.
Elizabeth B.
Sep 2016
They came in they were efficient in their work. I think they rerouted one of my pipes, I have two facets on the outside and one of them doesn't turn on anymore, my house was built in the forties so I know it's very old but I think they rerouted one of the pipes had I known more I would have go through and show me what they did and how everything works, but they were here for two days and it was a lot of work. They are trust worthy, you feel comfortable with them in the house and I think that the price is right for the amount of work that they do, you don't feel like you are being over charged and I really think that, I suggested that you hire them.
Homeowner
Sep 2016
unknown
Lisa H.
Sep 2016
They are prompt.
Denise D.
Sep 2016
unknown
Denise D.
Sep 2016
I would have liked for it to be cheaper but it was a Saturday and not going to be cheap. They were here when they said they would be. They are always very professional.
Licensing
State Contractor License Requirements
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FAQ
H Jack's Plumbing & Heating Co is currently rated 4.0 overall out of 5.
H Jack's Plumbing & Heating Co accepts the following forms of payment: CreditCard
No, H Jack's Plumbing & Heating Co does not offer free project estimates.
No, H Jack's Plumbing & Heating Co does not offer eco-friendly accreditations.
No, H Jack's Plumbing & Heating Co does not offer a senior discount.
Yes, H Jack's Plumbing & Heating Co offers emergency services.
No, H Jack's Plumbing & Heating Co does not offer warranties.