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Ferrato's Heating & Cooling

Founded 1981 • With Angi since January 1999

32 Year old Family run business. Sales, Service and Installation of Residential and Light Commercial. Installation of Furnaces, Air Conditioners, Heat Pumps, Indoor Air Quality Equipment.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
yes
Warranties
ask for details
Senior Discount
no
Emergency Service
Yes
Eco-Friendly Accreditations
No
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.8

(35) Verified Reviews

Showing 1-25 of 35 reviews
P. H.
5.0
11/08/2019
This was the first time we used Ferrato's HVAC. Since installing our furnace 10 years ago someone else serviced it. We have never been happy with how our Aprilaire performed, yet each tme we were told by the other service company there was nothing wrong. Ferrato's show up, on time, and within 5 minutes says, "yes, there is something wrong with Aprilaire. It's not getting the water flow it should and the solenoid valve was broken and they replaced it. We are very pleased and will continue to use them for all our HVAC needs.
Description of Work
Yearly furnace cleaning and question regarding Aprilaire
Category
heating & air conditioning/hvac
Judy P.
5.0
06/20/2017
I've used them for a long time, and I find them to be punctual and professional and they know their business. It was just one worker that came out to do the work. He was professional and informative.
Description of Work
They just gave a tune up and replaced the filter.
Category
heating & air conditioning/hvac
Leonard M.
5.0
12/15/2016
I would use them again in the future.
Description of Work
They installed a new air conditioning system for me.
Category
heating & air conditioning/hvac
Leonard M.
5.0
12/15/2016
I would use them again in the future.
Description of Work
They installed a brand new furnace for me.
Category
heating & air conditioning/hvac
Leonard M.
5.0
12/15/2016
We would use them again in the future.
Description of Work
We use Ferrato's for heating and AC services. We used them in the spring checking out the system.
Category
heating & air conditioning/hvac
KATHY D.
5.0
01/19/2015
They came on time and cleaned up their mess. They were great.
Description of Work
They installed a new furnace and A/C.
Category
heating & air conditioning/hvac
Karen T.
5.0
12/30/2014
It went fine. He did his job and explained things to me. I wasn't sure what was wrong with the humidifier and was happy it was an easy fix.
Description of Work
A/c and furnace yearly maintenance and replaced water valve on the humidifier
Category
heating & air conditioning/hvac
Deborah H.
2.0
10/29/2013
I received a quote for $945.00 on Friday 10/25 and was flabbergasted! My husband said, and quot;no way.and quot; We ended up calling a reputable company who came out right away, diagnosed the problem and promptly fixed the furnace, gave it a thorough cleaning, changed filter in humidifier, including service charge...cost $432.00. Compared to $1,095 from Ferrato's! I'd say we were getting scammed. There was nothing wrong with our circuit board, but did need a new inducer motor. I will tell all my friends about this bad experience to warn them. There was a huge power outage last week which did not effect us, but possibly was an opportunity for,some companies to make a fast buck. That's exactly the type of company you don't want to deal with!
Description of Work
Made a service call and claimed we needed a new circuit board and inducer motor. We had no heat. When I called to find the price for repair I was told they would "sen me a quote." I explained we were without heat and was told, "you and a lot of other people."
Category
heating & air conditioning/hvac
barb F.
5.0
08/28/2012
We have enjoyed Ferrato's prompt service for over a dozen years. When they come out for a seasonal checkup they never try to upcharge or sell a replacement unit. The office staff is extremely cordial and makes scheduling easy. They are always prompt-- with a call to say they're on the way-- and neat, preventing messes with protective materials and cleaning everything up afterward. The few times we've needed emergency attention (doesn't everything always happen on the weekends?) they came out immediately and got the job done with no fuss. It's obvious they care about their business.
Description of Work
This service call was for our seasonal A/C checkup.
Category
heating & air conditioning/hvac
prabhleen C.
1.0
07/23/2012
He came to our house to look at the HVAC. The job was explained to him over the telephone in detail. However, after coming to our house he said that he will have someone else come over to inspect the HVAC in garage attic. We called him numerous times and left voicemails at least 4 times.He never returned the call.The sad part is not only the lack of professionalism and courtesy, however, we were also waiting this to be taken care of before the proceeding with insulation work.Our work got delayed by 2 weeks and now we are looking for another provider who is more professional and prompt.
Description of Work
He came to our house to look at the HVAC. The job was explained to him. However, after coming to our house he said that he will have someone else come over to inspect the HVAC in garage attic. We called him numerous times and left voicemails at least 4 times.He never returned the call.The sad part is not only the lack of professionalism and courtesy, however, we were also waiting this to be taken care of before the proceeding with insulation work.Our work got delayed by 2 weeks and now we are looking for another provider who is more professional and prompt.
Category
heating & air conditioning/hvac
William F.
5.0
05/21/2012
They came on time, finished the job, and left. They were great and there were no problems.
Description of Work
They did a new furnace and air conditioning unit.
Category
heating & air conditioning/hvac
Leonard M.
5.0
03/25/2012
The 2 installers arrived at approximately 8:30am as promised. They immediately started working disconnecting the old unit and removing it from the property. The new unit was put in place and all new wiring and hoses installed. Cleanup was performed when the job was finished. The total operation took approximately 5 hours.
Description of Work
Install a new air conditioning unit. Disconnect the old unit and wiring and remove from the property.
Category
heating & air conditioning/hvac
Leonard M.
5.0
02/09/2012
The total project went very well just as Ron Ferrato said it would. 2 installers arrived at 8:30am which was the time I was told that they would arrive and immediately started placing covers on the basement steps and began discontecting the old furnace. The workmanship was very good and a complete cleanup was performed when the job was finished.
Description of Work
Installed a new gas furnice and humidifier. Removed the old furnice.
Category
heating & air conditioning/hvac
Eduard P.
5.0
10/18/2010
They are very professional and thorough. Our water heater has issues, and the technician told that no point to replace a controller because the heater is old. They do not sell equipment, only services and installation.
Description of Work
Furnace maintenance, water heater diagnostic
Category
heating & air conditioning/hvac
Rebecca H.
5.0
08/21/2010
The owner is very professional and friendly. He was very willing to accomidate and I can't say anything negative about any of the staff. They were very careful to lay out clothes so that there was no mess left behind. They were also very timely and efficient.
Description of Work
They put in a new heating and air conditioning unit for me.
Category
heating & air conditioning/hvac
Bob W.
5.0
08/12/2010
The technician was professional and prompt. He was very familier with these 18 year old systems by Lennox. He was able to clearly explain what he found, and how he corrected the problems to my satisfaction. Paid by credit card. A few days later, a compressor capacitor went bad, once the system was again running on one unit. They did not charge for a 2nd service call, just the part needed.
Description of Work
Diagnose (1) AC system which was low on charge. Add freon as required to manufacturer specs. Check 3 additoinal systems for charge and proper cooling levels. Add small amounts to the other 3. (4) total units checked and serviced.
Category
heating & air conditioning/hvac
Douglas F.
5.0
11/03/2009
From phone call to follow up service Ron runs a great business. Angie is very helpful in the office. Kenny our service tech has always been very good to work with. He services five locations for us each season. New installations go on without a hitch. They are my first and only phone call for HVAC. The only thing I wish is that they used email to schedule/set up appointments.
Description of Work
Installed two furnaces in two family home. Ron's crew has installed furnaces and air conditioning at two other homes and has provided service at all of my homes and business location.
Category
heating & air conditioning/hvac
NANCY S.
5.0
09/29/2009
They are always on time and professional. The price fit into our budget. They cleaned up the entire work area when they were done. They are very pleasant to work with, very nice when they come in. They take their time and do the job right. I will continue to use them.
Description of Work
They took out our old furnace and added a new furnace and air conditioner. We have used them for years, in our old house and this one. They did the same work in our old house.
Category
heating & air conditioning/hvac
FRED F.
5.0
01/15/2009
Ferrato's did an absolutely terrific job! The system was sized properly, installed with all duct joints taped and sealed, and the technicians deployed tarps to protect all work areas. They were exceptionally neat and thoroughly professional. They dismantled the old furnace and air conditioning system and hauled the equipment off site for disposal. They were thoughtful in their consultations with me to assure that the new ducting (PVC piping) was routed to accommodate my needs. They installed a new Lennox high-efficiency system (furnace and air conditioning) that warms and cools the home more uniformly and comfortably than we could have imagined. Overall, they did a thoroughly professional job. We easily recommend them highly. Ron Ferrato always returned phone calls and e-mails promptly. Finally, Ron periodically stopped to check with me to assure that I as satisfied with work progress and that he was satisfied with the installation effort.
Description of Work
They removed existing 25 year-old furnace and air conditioning system. They installed a new Lennox high-efficiency (95%) furnace and Lennox two-stage air conditioning system. Ron Ferrato was personable, knowledgeable and flexible to accommodate our planned construction schedule which required multiple trips from his staff to first install the equipment, to return to install ducting and to return and change vents. The staff technicians were clean, quiet, polite, thorough, efficient and pleasant to have on site.
Category
heating & air conditioning/hvac
DIANE V.
3.0
06/10/2008
During regular cleaning and maintenance, the service person told me the heat exchanger was cracked. He used a mirror to show me the crack. He said he would have to turn the gas off and the furnace could not be run as it was a safety hazard. Ron, the owner, left a voice mail the next day and told me to call him in the morning at 8:00am to set up an appointment to get an estimate on a new furnace. Called him a little after 8:00 he was unavailable and called me back about 10:00. This company had installed the furnace in 1994. The papers I had with included a 20 year warranty for the heat exchanger. When I told him, Ron said he would check on it and get back to me. When he called later that day, he said the heat exchanger would be no charge but I would need to pay for the labor. He said the whole furnace would need to be taken apart (a big job), and gave me an estimate of $625. I called him back two days later to schedule. The first day he had available was three weeks later. Two service men came at about 8:30am. The job took them two hours. They cleaned up after themselves and left the room in good shape.
Description of Work
Replaced a heat exchanger that was under warranty.
Category
heating & air conditioning/hvac
DIANE V.
4.0
06/15/2007
Two men arrive about 10 minutes late. Worked took two days. Had to come back to start the air conditioner as it was too cold to start. Did not get call back about setting a date for this. Called them last week of May. They said the first time they could come was between 3:00-4:00 the a few days later. Left work early to meet them. At 3:50 office called to say they would be there shortly. Ten minutes later the office called back to say it would be an hour and a half. Arrived at 5:20. Turning on the system took about half an hour and was included in original price. Work was professionally done. Could have cleaned up a little better.
Description of Work
Installed high efficiency central air conditioner in 1000 square foot ranch that had not had central air before.
Category
heating & air conditioning/hvac
CARLA H.
4.0
10/09/2005
CITY OF EUCLID REQUIRES AN INSPECTION OF GAS APPLIANCES PRIOR TO SELLING A HOME IN THE CITY. LARRY WAS POLITE, PLEASANT, PROFESSIONAL AND THOROUGH. HE WAS KNOWLEDGEABLE OF THE CITY REQUIREMENTS AND PROVIDED A THOROUGH INSPECTION REPORT. HE EVEN ADVISED ME TO MAKE COPIES OF THE REPORT, GIVE THE CITY INSPECTOR THE COPY AND KEEP THE ORIGINAL IN CASE THE CITY WERE TO LOSE IT.
Description of Work
CLEAN AND CHECK FURNACE, HOT WATER TANK AND CENTRAL AIR. HEAT - PULLED AND MAINTAINED BURNERS AND PILOT ASSEMBLY, FLUE, CLEAR & SECURED, SEALED AT CHIMNEY. COOLING - WASHED CONDENSER COIL, CHECKED CONDENSER FAN MOTOR, ELECTRICAL CONNECTIONS. HOT WATER TANK - FLUE, CLEAR & SECURED, SEALED AT CHIMNEY, REPLACED GAS COCK. INSTALLED GAS COCK ON STOVE TOP.
Category
heating & air conditioning/hvac
LESTER K.
5.0
10/08/2003
REPAIR MAN CAME WHEN SCHEDULED, EXPLAINED THE PROBLEM AND HOW HE WAS GOING TO FIX IT. MINIMIZED THE COST BY ONLY REPLACING WHAT WAS NECESSARY AND REUSING PARTS WHEN POSSIBLE. WOULD HIRE AGAIN.
Description of Work
REPAIRED FURNACE - PULLY WAS BROKEN.
Category
heating & air conditioning/hvac
SYLVIA M.
5.0
09/07/2002
IF YOU WANT TO SAVE YOURSELF THE WORRY OF FILTERING THROUGH QUESTIONABLE DEALERS OR HAVE ANY FEARS OF BEING RIPPED OFF, USE FERRATO`S AND YOU CAN REST ASSURED THAT YOU MADE A GOOD CHOICE.
Description of Work
I UPGRADED MY A/C & FURNACE (LENNOX) + ADDED A MECHANICAL AIR FILTER, HUMIDIFIER AND PROG. THERMOSTAT AT A COST $500 LESS THAN ANOTHER LEADING CO. RON, THE OWNER, CAME OUT TO DO THE ESTIMATE AND WAS EXTREMELY HELPFUL IN ADVISING ME ON THE BEST SYSTEM FOR THE SIZE OF MY HOUSE. HE WAS VERY PROMPT IN RETURNING CALLS RE: QUESTIONS I HAD PRIOR TO THE INSTALL AS WELL AS MAKING A VISIT AFTER THE COMPLETION OF THE JOB TO MAKE SURE THINGS WERE OK. HIS EMPLOYEES WERE EXTREMELY METICULOUS AND CONSCIENTIOUS OF THEIR WORK AND ANSWERED THE MANY QUESTIONS I HAD DURING THE INSTALL. RON WAS A VERY HONEST AND TRUSTWORTHY PERSON--NO HARD SALES PITCH OR PRESSURE TACTICS. HE WAS VERY ACCESSIBLE, ACOMODATING AND PROMPT. I PLAN TO CONTINUE USING THIS COMPANY FOR ANY FURTHER MAINTENANCE OR REPAIRS.
Category
heating & air conditioning/hvac
JUDI G.
5.0
09/17/1999
EMPLOYEES WERE FRIENDLY AND COURTEOUS. THEY DID A EXCEPTIONAL JOB CLEANING UP AFTER THE JOB.
Description of Work
.
Category
heating & air conditioning/hvac

Phone

Address

29171 Anderson Rd

Wickliffe, OH 44092

Other Information

Services offered

Heat and a/c service and installation.

Services not offered

window air cons.

Payment options

Check
Visa
MasterCard
Financing Available

FAQ

Ferrato's Heating & Cooling is currently rated 4.8 overall out of 5.

Ferrato's Heating & Cooling is open:

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Ferrato's Heating & Cooling accepts the following forms of payment: Check, Visa, MasterCard, Financing Available

Yes, Ferrato's Heating & Cooling offers free project estimates.

No, Ferrato's Heating & Cooling does not offer eco-friendly accreditations.

No, Ferrato's Heating & Cooling does not offer a senior discount.

Yes, Ferrato's Heating & Cooling offers emergency services.

No, Ferrato's Heating & Cooling does not offer warranties.

Ferrato's Heating & Cooling offers the following services: Heat and a/c service and installation.

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