WESTBAY FLOOR SOURCE
About us
FREE IN-HOME CONSULTATION.
Business highlights
42 years of experience
Services we offer
ANY FLOORING. WALLPAPER, BLINDS, CARPET, CERAMIC, DECORATING SERVICE., DRAPES, VINYL, WINDOW TREATMENTS, WOOD
Accepted Payment Methods
- CreditCard
Reviews
4.02 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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| 50% | ||
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Showing 1-2 of 2 reviews
Carleton W.
Nov 2017
We had our backsplash tiled with subway tile and mosaic trim. The installer did the majority of the install over parts of two days. It looked great. He then said the install was done except for one corner piece that he ran out of. He said it should arrive the following week and that he would call and pop in to install it. Two weeks later, my general contractor had to get ahold of him to finish the install, so basically it took two weeks to complete. That one corner piece doesn't sit flush with the other tile and is very obvious. The worse part is that the bottom of the entire backsplash that meets the tile was grouted instead of chaulked. The grout is already cracking after only a couple weeks.
Response from WESTBAY FLOOR SOURCE
"We are very sorry to hear you rate your experience this low. It is our goal to make sure you are completely satisfied. Please let us know if you would like us to reset the one small tile that doesn't look right that you are referring too. Also regarding the cracked grout along the counter top. this is the counter top and cabinet settling not the tile, Almost anyone who has a tile splash has had this happen to them. It is common for cabinets and granite to settle or they may be loose but I assure you the tile is not moving, we do not use caulking for this because caulk tends to mold and mildew and can be hard to clean down the road, we simply regrout once every thing is done settling at no charge, Please call to set this up if you would like help. Thanks Westbay Staff"
Joyce S.
Jul 2017
They were very good. I was very satisfied with them.
Licensing
State Contractor License Requirements
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FAQ
WESTBAY FLOOR SOURCE is currently rated 4.0 overall out of 5.
WESTBAY FLOOR SOURCE accepts the following forms of payment: CreditCard
No, WESTBAY FLOOR SOURCE does not offer free project estimates.
No, WESTBAY FLOOR SOURCE does not offer eco-friendly accreditations.
No, WESTBAY FLOOR SOURCE does not offer a senior discount.
No, WESTBAY FLOOR SOURCE does not offer emergency services.
No, WESTBAY FLOOR SOURCE does not offer warranties.